Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Attentive Dealing
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2024
I was very impressed by the attentive hearing I was given and was told exactly what was wrong and how to deal with initial arthritis.The exercises given are excellent. I am more mobile and active in just few days of doing those exercises and the pain is hardly there
Visited July 2024
Review titled Healthshare Ltd
Replied on 23 July 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1845429 with your name and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great Doctor
Rated 5 stars out of 5
by Dina ak - Posted on 25 July 2024
I saw dr Kumar Devendra in July 2024, he was an amazing dr. He was very empathetic, caring and understanding. He took his time assessing my situation and advised me of what to do. He explained in details and ordered more tests to make sure that my symptoms are dealt with properly. All i can say is that this dr was amazing and he made feel comfortable and calm. Thank you dr Kumar Devendra.
Visited July 2024
Review titled Healthshare Ltd
Replied on 26 July 2024
Dear Dina, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MSK services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1847209 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Very nice
Rated 5 stars out of 5
by Ikhtiar khan - Posted on 31 July 2024
The lady who received me was tremendous and marvellously behaved with me Hope all sector of nhs is like this Just a complaint to get appointments I had to wait almost 10 weeks which needs to be seen
Visited July 2024
Review titled Healthshare Ltd
Replied on 31 July 2024
Dear Ikhtiar, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience for using Healthshare’s services, and are sorry to hear that you had a 10 week wait for your appointment we are currently recruiting staff so that we may reduce waiting times, If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1849873, and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very civilised and efficient service
Rated 5 stars out of 5
by Julie - Posted on 18 July 2024
I had an MRI scan recently at the Global Clinic in Norwich. I was struck by the quiet efficiency and speed of the service. The staff were very polite and respectful. I was seen on time. There are no parking fees, which reduced the stress of a hospital appointment.
Visited July 2024
Review titled Healthshare Ltd
Replied on 18 July 2024
Dear Julie, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at Healthshare Clinic Norwich. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Great practice!
Rated 5 stars out of 5
by Helga Doenhoff - Posted on 11 July 2024
The best was that all phone calls were answered promptly, no waiting and no answerphone. If only this was still the case with all NHS services!!
Visited July 2024
Review titled Healthshare Ltd
Replied on 11 July 2024
Dear Helga, many thanks for sharing your comments with us. We have recruited and continue to recruit staff for our busy call centre to alleviate the call wait times experienced by our service users. We are pleased to hear that your phone calls were answered promptly. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Quality service
Rated 5 stars out of 5
by Pearl - Posted on 19 July 2024
I did not have to wait beyond my turn. comfortable seats especially because I had sciatica at the time and struggled with most chairs. The ambience was peaceful both inside and outside matching the Riverside name. Fantastic and patient staffs too.
Visited July 2024
Review titled Healthshare Ltd
Replied on 22 July 2024
Dear Pearl, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at the Riverside Clinic. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 July 2024
I am very satisfied of there service. I got my scan 15 minutes early. Well done. I well recommend them to my friends and relatives.
Visited July 2024
Review titled Healthshare Ltd
Replied on 22 July 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1844633, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Ultrasound
Rated 5 stars out of 5
by Joe - Posted on 12 July 2024
Very good no waiting and very smooth, the ultrasound was quick and without any pain or hassle, not many people waiting as well.
Visited July 2024
Review titled Healthshare Ltd
Replied on 15 July 2024
Dear Joe, many thanks for your kind feedback on your patient journey. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1841110 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great Practice in Relaxing Surroundings
Rated 5 stars out of 5
by Kay Hughes - Posted on 30 July 2024
All staff were very professional and helpful which made me feel at ease. The Practice itself is situated in a small woodland which immediately makes you feel relaxed . Thank you.
Visited July 2024
Review titled Healthshare Ltd
Replied on 31 July 2024
Dear Kay, many thanks for sharing your comments with us. We are delighted to hear that you have had a good experience of using Healthshare’s services and found all the staff to be very professional. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1849300 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Fantastic, wonderful & kindness. Beautiful people
Rated 5 stars out of 5
by Simone - Posted on 06 July 2024
I attended the clinic yesterday 05/07/2024. I was treated with the upmost respect. I was kept well informed. I will be attending again. I’m having my lymphoma and lymph nodes treatment. Scans & such. If they offer treatment too, this is were I feel safe. I’m so grateful to the . Sorry I can’t name you personally. You know who you are. Beautiful, kind & warm people. I feel so much safer in their very capable hands. Thank you so much for the opportunity NHS to be lucky enough for you to send me here. I’m so grateful 🥹. Thank you all x Health Share Wembley clinic & The NHS. Thank you all so much. Thank you.
Visited July 2024
Review titled Healthshare Ltd
Replied on 08 July 2024
Dear Simone, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using services at Healthshare Clinic Wembley. Your comments have been forwarded to the team who will be delighted to receive your kind feedback. Best regards Healthshare Group