Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Excellent service and experience
Rated 5 stars out of 5
by Erica - Posted on 15 July 2024
Pleasant and polite staff. Clean and fresh surroundings. Seen on time. My ultra sound scan was a good experience. Would definitely recommend to others.
Visited July 2024
Review titled Healthshare Ltd
Replied on 16 July 2024
Dear Erica, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound services and you found the staff to be pleasant and polite. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1842296 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Professional and helpful staff
Rated 5 stars out of 5
by Mary - Posted on 22 July 2024
I attended for MRI Scan yesterday at the Harold Wood Polyclinic, Complex Mobile Unit yesterday evening. It was a long process, and the procedure lasted approximately 1.20 hours. It was uncomfortable, but the staff tried very hard to make everything as bearable as possible. It didn't help that I'm disabled as well. They treated me with dignity and respect, and were very professional. I would highly recommend this unit
Visited July 2024
Review titled Healthshare Ltd
Replied on 23 July 2024
Dear Mary , many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI service., and you was treated with dignity and respect by our staff Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Extremely thorough examination/consultation
Rated 5 stars out of 5
by Pamela King - Posted on 09 July 2024
The Consultant used very up to date technology to enable him to diagnose the problem and to advise as to the most effective treatment. It appears it is now with Bucks NHS Trust to decide whether to authorise the Clinic to proceed in accordance with the Consultant’s best advice.
Visited July 2024
Review titled Healthshare Ltd
Replied on 10 July 2024
Dear Pamela, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled All very civilised
Rated 5 stars out of 5
by Linda Barnett - Posted on 09 July 2024
It was all a very civilised experience but I feel it would have been beneficial to have had a receptionist for the relevant clinics.
Visited July 2024
Review titled Healthshare Ltd
Replied on 10 July 2024
Dear Linda, thank you for taking the time to provide this feedback. We are pleased to hear that you had a good experience at your appointment. We would like to pass on your comments to the team that cared for you and understand where you had your appointment so we can identify the clinic where we are unable to have a reception team. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1839107 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled excellent practice
Rated 5 stars out of 5
by Hansaben - Posted on 24 July 2024
had my bone density appointment yesterday they were very prompt and helpful. They helped with the direction how to get there.
Visited July 2024
Review titled Healthshare Ltd
Replied on 25 July 2024
Dear Hansaben, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1846535 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2024
I was very apprehensive as I was not sure what the staff or facilities would be like but I should not have been concerned! The whole experience was great I only waited a very short time to be seen and the staff were professional and lovey.Thank you to the NHS.
Visited July 2024
Review titled Healthshare Ltd
Replied on 26 July 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1847224 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Best Clinic
Rated 5 stars out of 5
by Ali - Posted on 18 July 2024
Had my MRI scan with Healthshare clinic Norwich .It was a straightforward experience from start to finish with no problems ,staff were very kind and informative and I wouldn’t hesitate to use again if I had to .
Visited July 2024
Review titled Healthshare Ltd
Replied on 19 July 2024
Dear Ali, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at the Healthshare Norwich Clinic. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Very professional team
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2024
I was thankful for the care and helpfulness of the staff when I went for an ultrasound on my foot . I was made to feel very comfortable and relaxed. I would recommend to family and friends.
Visited July 2024
Review titled Healthshare Ltd
Replied on 16 July 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1842228 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very good
Rated 4 stars out of 5
by Stuart - Posted on 31 July 2024
I turned up 15mins early was in on time and out after a 15min wait for checks efficient and easy no trouble at all.
Visited July 2024
Review titled Healthshare Ltd
Replied on 01 August 2024
Dear Stuart many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1849907, name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Lovely clinic
Rated 5 stars out of 5
by Helen Sidell - Posted on 10 July 2024
Stress free, easy to find, very accessible, lovely staff and clinicians, Procedure explained and reassured by clinical staff, very quick, no waiting around for ages, accessible toilet spotlessly clean
Visited July 2024
Review titled Healthshare Ltd
Replied on 10 July 2024
Dear Helen, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's and had a stress free appointment. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1839783 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group