Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Nice facilities
Rated 5 stars out of 5
by Anonymous - Posted on 18 August 2024
It's a modern, clean clinic, and has pleasant and helpful staff. The location is on a light industrial estate, which is on a bus route, but a few minutes walk from the bus stop, which was painful for me to walk that distance. It's a good facility though.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1858178 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled My appointment after referral came through very quickly
Rated 5 stars out of 5
by Sue Southerton - Posted on 20 August 2024
Sen very quickly after referral by my GP. Excellent, quick procedure on arrival at the appointment.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear Sue, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1859332, name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Healthcare MRI appointment
Rated 5 stars out of 5
by Richard - Posted on 08 August 2024
Can't fault the whole service I received, from little to no wait to be seen, calm cool environment, great staff and an incredible MRI scan. The built in video to watch whilst the scans were being done is a genius idea.
Visited August 2024
Review titled Healthshare Ltd
Replied on 08 August 2024
Dear Richard, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1853797 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Physiotherapy appointment
Rated 5 stars out of 5
by John - Posted on 16 August 2024
This was 3rd time of appointment and the physiotherapist who i saw, fully explained my injury and also went through the pro's and cons of having the next procedure if required. I would recommend this service to friends and family.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear John, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience for the third time of using Healthshare’s Physiotherapy services If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1857760 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very knowledgeable Physio
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2024
Very thorough when checking progress, clearly explains any issues. Then demonstrates the exercise works with me to ensure I have understood what I need to do to refine it when at home.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s physiotherapy services . If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1861593, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Quick and easy
Rated 5 stars out of 5
by Daphne Griffith - Posted on 14 August 2024
I arrived for an X-ray 15 mins early. No waiting time - all finished in 12 mins. Receptionist and Radiographer but polite and helpful.
Visited August 2024
Review titled Healthshare Ltd
Replied on 15 August 2024
Dear Daphne, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s Radiology services and found our staff to be polite and helpful. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1856584 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Quality service
Rated 5 stars out of 5
by Robert Isaac - Posted on 29 August 2024
Went for an X-ray after a phone call just 6 hours before. Polite, efficient and effective. Thank you
Visited August 2024
Review titled Healthshare Ltd
Replied on 30 August 2024
Dear Robert, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1863183 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Overall Brilliance
Rated 5 stars out of 5
by AnnieMac - Posted on 10 August 2024
I arrived at the clinic feeling quite nervous but was made to feel at ease from the reception onwards. My waiting time was short, I was then greeted by a friendly polite practitioner who explained the procedure he was kind, respectful and polite. In all a very pleasant experience. I’m really pleased that I was sent to this particular clinic.
Visited August 2024
Review titled Healthshare Ltd
Replied on 12 August 2024
Dear Annie, many thanks for sharing your comments with us. We are delighted to hear that you have had a very pleasant experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1854807, and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great practice 👍👍👍👍👍
Rated 5 stars out of 5
by Derek Livesey - Posted on 14 August 2024
Very courteous and nice to talk to, made me feel at ease. Explained some of the points when asked 👍👍
Visited August 2024
Review titled Healthshare Ltd
Replied on 15 August 2024
Dear Derek, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1856517 ,and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2024
Was seen on specific time.All staff are very friendly and polite.Waiting area was also very nice and clean.
Visited July 2024
Review titled Healthshare Ltd
Replied on 01 August 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly and polite. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1849945, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group