Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Welcoming and efficient service
Rated 5 stars out of 5
by Paul - Posted on 28 August 2024
From diagnosis to treatment the service was excellent. Friendly and communicative staff. Highly efficient.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear Paul, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and found the service we provided to be excellent. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1862605, name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Made me feel really comfortable
Rated 5 stars out of 5
by Natalie - Posted on 10 August 2024
I was 20 minutes early for my appointment and seen immediately (I was prepared to wait longer than my appointment time as I realise how tight appointment times are). I was made to feel comfortable and the medical staff were clearly experienced and made me feel calm, for an appointment I was quite nervous about. Really professional and kind.
Visited August 2024
Review titled Healthshare Ltd
Replied on 12 August 2024
Dear Natalie, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be professionals and kind. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1854798,the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Respect & Kindness
Rated 5 stars out of 5
by Anne - Posted on 17 August 2024
The professional team treated me with respect and kindness. I felt safe and cared for. The process was explained, and it went exactly as it should. Please pass on my thanks and deep appreciation and admiration to all members of staff.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear Anne, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and was treated with respect and kindness. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1857999 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by David Anthony Perry - Posted on 23 August 2024
I found the whole experience friendly and efficient. The staff could not have been any better. An experience that could have been stressful was very comfortable.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear David, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1861204, and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Exceeded expectations
Rated 5 stars out of 5
by WILMA SMITH - Posted on 21 August 2024
First class service with me being seen within 1 minute of sitting in waiting room. Ultrasound done was professionally informed of result and out in less than 20mins. I normally wait 1hr at my NHS Hospital. I know where I would rather been attended to.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear Wilma, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s Ultrasound services and your expectations were exceeded. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1859811 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Judith Clements - Posted on 28 August 2024
Excellent experience, on time with appointments, the staff were very caring and friendly. So much better than visiting the hospital and waiting for hours. It was local to my area so not having to worry about the car.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear Judith, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and found the staff to be caring and friendly. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1862641 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Top tier mobile mri
Rated 5 stars out of 5
by IAE - Posted on 21 August 2024
outstanding service and great mobile facilities. The unit was well-equipped, clean, and comfortable. technicians were highly professional and friendly making the entire process smooth and efficient. Thanks
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear IAE many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1860012 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Professional
Rated 5 stars out of 5
by Mr Christopher Lloyd - Posted on 17 August 2024
A very impressive and professional set-up Beautiful environment Staff were amazing and made a worrying day very pleasant
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear MR Lloyd, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1858003 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great everything
Rated 5 stars out of 5
by Robert Varjas - Posted on 14 August 2024
They were nice kind and professional Thanks I had appointment I get there and straight away started my scan...they gave me sny instructions about what I need to do...they were professional kind nice
Visited August 2024
Review titled Healthshare Ltd
Replied on 15 August 2024
Dear Robert, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be kind and professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1856595 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Caring experience
Rated 5 stars out of 5
by Gillian Lawson - Posted on 23 August 2024
Staff were really nice and informative, thank you. Everywhere seemed clean. Treatment was given very carefully.
Visited August 2024
Review titled Healthshare Ltd
Replied on 29 August 2024
Dear Gillian, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1861159 and the name of the clinic you attended. Best regards Healthshare Group