Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Extremely good Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 14 September 2024
I attended the Loxford clinic and found the experience to be excellent standard. Friendly staff very efficient and very satisfied with service I received and would certainly be happy to attend again
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at the Loxford Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Great Service
Rated 5 stars out of 5
by Mohamed Siddiq - Posted on 05 September 2024
I visited the practice on 4th September 2024 for Ultra Sound.The service provided was excellent,Professionally done and on on time and with courtsey .
Visited September 2024
Review titled Healthshare Ltd
Replied on 06 September 2024
Dear Mohamed, many thanks for your kind feedback. It is good to hear that you have had a excellent experience of using Healthshare’s ultrasound service and found our staff to be professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1866250 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very efficient setup
Rated 5 stars out of 5
by Trevor - Posted on 10 September 2024
I needed an ultrasound on my hand, I arrived early and was seen well before my appointment time, all the staff were very helpful and friendly and the man who carried out my ultrasound was extremely knowledgeable & explained all aspects really well.
Visited September 2024
Review titled Healthshare Ltd
Replied on 10 September 2024
Dear Trevor, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service and found our staff to be helpful and friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1868169 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Good experience
Rated 5 stars out of 5
by Altaf khan - Posted on 15 September 2024
Received excellent service considering it being a weekend. The staff were considerate and helpful and had a great experience for my appointment. Many thanks 🙏🏽
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Dear Altaf, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and found our staff to be considerate and helpful. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1870195 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent service and care
Rated 5 stars out of 5
by Anonymous - Posted on 15 September 2024
I had excellent service the staff was excellent and made me feel comfortable friendly and helpful wonderful care am very happy thank you.
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1870222 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled A great example!
Rated 5 stars out of 5
by Carol L - Posted on 15 September 2024
A great example of the NHS when it works. A very efficient experience from start to finish, the staff were brilliant. I had an MRI scan on my back.
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Dear Carol, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1870219 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great Practice
Rated 5 stars out of 5
by Tina - Posted on 11 September 2024
Had a short wait to be seen. The physiotherapist was very well educated and explained everything in detail. I would highly recommend using this practice.
Visited September 2024
Review titled Healthshare Ltd
Replied on 12 September 2024
Dear Tina, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s physiotherapy services . If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1868762 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Brilliant service
Rated 5 stars out of 5
by Lisa - Posted on 03 September 2024
Excellent service at Healthshare Norwich - everyone from front desk to radiology were kind, professional and it was all very much on time . Great experience wish it was like this all the time at other places . It just takes a smile and politeness to make a patient feel comfortable
Visited September 2024
Review titled Healthshare Ltd
Replied on 04 September 2024
Dear Lisa, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at our Norwich Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Wonderful clinical staff, query re admin
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2024
Clinical staff were brilliant and very warm. I never received my confirmation email which would’ve included my fasting instructions. Luckily I called in the morning, but it threw a spanner in my day. However, it’s a human error and overall everyone were lovely to chat with, including the person making my appointment :)
Visited September 2024
Review titled Healthshare Ltd
Replied on 04 September 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services, but do take on board your comments regarding your confirmation email to allow us to look into this We would like to know where you had your appointment so we can pass on your feedback, If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1865614 with your name and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2024
From arrival to departure, the team were professional, courteous and welcoming. The environment was clean and odour free. The practice was easy to locate and ample free parking available.
Visited September 2024
Review titled Healthshare Ltd
Replied on 09 September 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be professional, courteous and welcoming. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1866989 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group