Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Healthshare Ltd.
Reviews
-
Review titled Brilliant
Rated 5 stars out of 5
by Alison lowe - Posted on 03 September 2024
Very good appointment was on time no delays I found the gobal clinic very friendly the man I hold was a good laugh which made me feel relaxed therefore I would go there again
Visited September 2024
Review titled Healthshare Ltd
Replied on 04 September 2024
Dear Alison, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at our Norwich Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
-
Review titled Friendly team
Rated 5 stars out of 5
by lisa Myhill - Posted on 13 September 2024
I felt very comfortable and they were great with me , helpful and checked me over on my scan in great detail , she explained everything to me I felt very happy when left
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Dear Lisa, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1869894 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Ultra scan
Rated 5 stars out of 5
by Singappuli Wijewardana - Posted on 06 September 2024
Instructions were sent to me with pre-test preparation instructions. Accordingly, I went for the test on time and there was no delay they took me to the test room and did a good test.
Visited September 2024
Review titled Healthshare Ltd
Replied on 09 September 2024
Dear Singappuli, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1866680 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Good service
Rated 3 stars out of 5
by Anonymous - Posted on 12 September 2024
The ultrasound experience was very good. The only hassle I experienced was trying to change my appointment as the telephone appointment system was very slow and I was held in a queue for absolutely ages
Visited September 2024
Review titled Healthshare Ltd
Replied on 12 September 2024
Dear Patient, many thanks for sharing your comments with us and that you had a positive experience using our ultrasound services. regarding out appointments line we have recruited and continue to recruit staff for our busy call centre to alleviate the call wait times experienced by our service users. We are sorry that you experienced long call wait times but are working to improve this. We would like to use your feedback to improve, and we thank you for sending feedback. To assist us with making improvements please email pals@healthshare.org.uk with comment reference number: 1869169 with your name and the name of the clinic you attended. Best regards Healthshare Group
-
Review titled Great experience
Rated 5 stars out of 5
by Naila - Posted on 07 September 2024
I am extremely satisfied and happy with the service I have received.the male attendant I am very glad the way he treated and looked after me. I am definitely recommending this service to my friend and family.
Visited September 2024
Review titled Healthshare Ltd
Replied on 09 September 2024
Dear Naila, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1866960 and the name of the clinic you attended. Best regards Healthshare Group
-
Review titled Exceptional
Rated 5 stars out of 5
by Yvonne Harper Davidson - Posted on 15 September 2024
Having gone to the wrong hospital initially, I was obviously late for my appointment by around 20 mins. However, everything was done to fit me in and I did get my MRI scan. The MRI staff were exceptionally friendly and informative and put me at my ease every step of the way. I cannot praise them enough.
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Dear Yvonne, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI service and found the staff to be exceptionally friendly and informative and put you ease. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1870140 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Lovely friendly staff
Rated 5 stars out of 5
by yvette winfield - Posted on 13 September 2024
The staff were very approachable and friendly. They were very professional explaining everything to me and making sure I was comfortable
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Dear Yvette, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's and found the staff to be approachable and friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1869758 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Very efficient ladies
Rated 5 stars out of 5
by Lynne - Posted on 10 September 2024
Had MRI on knee at Harold Wood polyclinic in mobile unit. I was impressed with the speed, care and attention. Just the metal stairs up and down was daunting.
Visited September 2024
Review titled Healthshare Ltd
Replied on 10 September 2024
Dear Lynne, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MR services at Harold Wood polyclinic in mobile unit., your comments have been forwarded to the team. Best regards Healthshare Group
-
Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 September 2024
My appointment with Healthcare was very good , the sonographer and nurse attending were both pleasant ,and the nurse very helpful The appointment was on time , and went smoothly Appreciation to Healthcare for their good communication on providing appointment dates and detailed information on how to prepare Also approachable and helpful if necessary to rearrange , or ask any additional information
Visited September 2024
Review titled Healthshare Ltd
Replied on 10 September 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s US services and you found the staff to be Pleasant and helpful. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1868166 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Exceptional
Rated 5 stars out of 5
by Susan - Posted on 08 September 2024
I was treated with such care and Dignity the staff clearly took pride in their work whatever their role was. The surroundings were pleasant and impeccably clean. One had total confidence in their care. If only health care was uniformly this good across the NHS. I’m sad to say that although there are exceptions of course, in my view generally speaking, the NHS has lost its way.
Visited September 2024
Review titled Healthshare Ltd
Replied on 09 September 2024
Dear Susan, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1867145 and the name of the clinic you attended. Best regards Healthshare Group