Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Lovely clean and relaxed practice
Rated 5 stars out of 5
by Louise Durrant - Posted on 25 June 2024
Being petrified of having an Mri I got through it. The technician let me go in feet first which helped. It was a cool room which also really helped he checked I was ok before he began. On the ceiling is a light tile of the sky this really helped me. The waiting room was lovely, toilets clean and a little drive in and a woodland where I saw a man walking. Parking is free and plentiful. Whilst I was petrified and I could hear my heart over the earplugs and earphones and machine I got thru it and think this was down to the atmosphere of the place it didnt feel like a clinic the receptionist were freindly and overall even though I was petrified and dreaded going id give it a 10 out of 10.
Visited June 2024
Review titled Healthshare Ltd
Replied on 26 June 2024
Dear Louise, many thanks for your kind feedback and for sharing your MRI experience. We are pleased to hear that you were put at ease and the surroundings contributed for a positive experience of your MRI. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1832621 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Fabulous experience!
Rated 5 stars out of 5
by Erich - Posted on 06 June 2024
Extremely well appointed clinic, offering quick access to services to my Gps' Surgery. No hurried pace and kind welcoming words from receptionists, nursing assistants and the doctor I met during my visit. Excellent service from all professionals and a stressless experience for me. Thank you.
Visited June 2024
Review titled Healthshare Ltd
Replied on 06 June 2024
Dear Erich, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1822918 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Superb clinic
Rated 5 stars out of 5
by Maria - Posted on 17 June 2024
As an NHS patient in a private clinic I was a little concerned as to how I would be treated. My treatment could not have been any better. All staff from reception, nurses and surgeon were amazing. I was informed every step of the way through my surgery and after treatment. Excellent communication for follow up appointments. I could not recommend this clinic more highly. A definite 10 out of 10 for me.
Visited June 2024
Review titled Healthshare Ltd
Replied on 18 June 2024
Dear maria, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and was happy with your treatment throughout your visit. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1828641 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great Practice
Rated 5 stars out of 5
by Julie - Posted on 06 June 2024
They were very helpful, friendly and professional. The scan results were sent to my Doctors very quickly.
Visited June 2024
Review titled Healthshare Ltd
Replied on 07 June 2024
Dear Julie, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly and professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1823332 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent clinic
Rated 5 stars out of 5
by Steve Hawkins - Posted on 18 June 2024
I have just had another guided injection and as usual it was a very good visit. The lady who did the procedure ( sorry I can't remember her name). Is very professional but very caring and puts you at ease and so did the nurse. All the staff I have delt with have been brilliant. A big thank you from me Steve Hawkins
Visited June 2024
Review titled Healthshare Ltd
Replied on 18 June 2024
Dear Mr Hawkins, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and found our staff to be professional and caring. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1829109 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
Very friendly and informative staff made me feel relaxed and comfortable during the procedure. Overall a good experience.
Visited June 2024
Review titled Healthshare Ltd
Replied on 27 June 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1833284 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent Service Fantastic Staff
Rated 5 stars out of 5
by Eamonn Sweeney - Posted on 25 June 2024
The Healthcare staff based first floor Sawston Medical Centre were first class. Attentive, great communication, showed true empathy, caring and very efficient. Can highly recommend the service especially the two colleagues in Room 28 Ultrasound Great Ambassadors for Healthcare
Visited June 2024
Review titled Healthshare Ltd
Replied on 26 June 2024
Dear Eamonn, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s ultrasound services at the Sawston Medical Centre. Your comments have been forwarded to the service manager and the staff who took care of you. Best regards Healthshare Group
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Review titled Professional
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
Attended Healthshare for an intimate scan - I was anxious about attending however both young women were professional, very kind and caring - just what I needed.
Visited June 2024
Review titled Healthshare Ltd
Replied on 11 June 2024
Dear Patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be professional, kind and caring. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1825567, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Paul Leonard - Posted on 04 June 2024
The facility that I attended for an ultrasound was welcoming. I was seen promptly, and the staff were professional, polite and courteous. I was treated with dignity and respect throughout my visit, and everything was explained to me in a timely manner.
Visited June 2024
Review titled Healthshare Ltd
Replied on 05 June 2024
Dear Paul, thank you for taking the time to provide this feedback. We are pleased to hear that you found the ultrasound service to be welcoming and professional at your appointment. We do hope that any future care that you receive meet these standards. We would like to pass on your comments to the team that cared for you. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1822108 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Professional friendly healthcare provider
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2024
Excellent professional friendly service. I did not have to wait long for an appointment after being referred for an MRI scan and I received my results very quickly. Received feedback with a report and images which is really useful. Thank you.
Visited June 2024
Review titled Healthshare Ltd
Replied on 28 June 2024
Dear Patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1834739 your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group