Wythenshawe Hospital
Southmoor Road, Wythenshawe, Manchester, Greater Manchester, M23 9LTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled exellent doctors/nurses/staff/reception etc
Rated 5 stars out of 5
by mrs shirley booth - Posted on 18 April 2023
Having visited the A&e a few times over the last few months with family members being ill i cant thank them enough for the amazing treatment given to my family and being very helpful kind and caring they are amazing and the goverment need to see for themselves what they have to do with so many people 1st class they are Thank you
Visited Accident and emergency services on April 2023
Review titled Wythenshawe Hospital
Replied on 30 May 2023
Thank you for taking the time to share your positive feedback regarding your care at Wythenshawe Hospital. It is always good to read such positive words in response to the conscientious work of our staff and really appreciated that you have spoken so highly of them. We have forwarded your message for sharing with all the staff involved. Yours sincerely, The Patient Experience Team
Provided by Care opinion
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Review titled Excellent Care
Rated 5 stars out of 5
by Tim Ault - Posted on 14 April 2023
I was rapidly admitted via A&E for a severe persistent nosebleed. Once it became clear that packing the nose was not going to be effective, I was scheduled for an emergency operation immediately. Every member of staff that I encountered was friendly and professional. The ward I stayed in was spotless and the food was far better than I had expected. The surgeon and anaesthetist explained exactly what they proposed to do during the procedure and answered the few questions that I had. It is difficult to find fault with any aspect of my stay.
Visited Ear, Nose & Throat on April 2023
Review titled Wythenshawe Hospital
Replied on 30 May 2023
Thank you for taking the time to share your positive feedback regarding your care at Wythenshawe Hospital. It is always good to read such positive words in response to the conscientious work of our staff and great to hear that our facilities exceeded expectations. We have forwarded your message for sharing with all the staff involved. Yours sincerely, The Patient Experience Team
Provided by Care opinion
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Review titled Frightening Experience - Triage
Rated 1 star out of 5
by Anonymous - Posted on 17 April 2023
I would not of thought 5 hours is acceptable for someone brought in by ambulance with severe abdominal pains. Even after asking triage nurses 3 times to look how long I would be waiting I was told I was waiting the longest time on their list from 15.45 to 20.45 when 2 hours was displayed as the waiting times, they must have seen the pain I was in as I couldn’t stand up straight. When I was eventually seen I was admitted with acute appendicitis and had an operation the next day. May I say the emergency room staff were excellent when I was eventually seen as were the staff on the ward during my stay - triage nurses not so good.
Visited Accident and emergency services on April 2023
Review titled Wythenshawe Hospital
Replied on 14 July 2023
We were very sorry to receive your comments and concerns via the NHS / Care Opinion website about your experiences at Wythenshawe Hospital Emergency Department. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO23/0018 they will be able to discuss this with you. Yours sincerely, Patient Experience Team.
Provided by Care opinion
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Review titled A pleasant experience
Rated 5 stars out of 5
by Paul Booth - Posted on 05 March 2023
I attended the hospital on Saturday 4th March, to undergo a basal cell carcinoma operation. From walking in the entrance to being discharged same day I have nothing but praise for everyone I came into contact with, from start to end. Their friendliness and professionalism put me at ease, the op was a great success, and I was offered coffee, biscuits, toast and juice on several occasions. This is a good hospital with fantastic, caring and hardworking staff. Thank you Wythenshawe Hospital!
Visited Plastic surgery on March 2023
Review titled Wythenshawe Hospital
Replied on 31 May 2023
Thank you! Many thanks for taking the time to share your positive feedback regarding your care at Wythenshawe Hospital. It is always good to read such positive words in response to the conscientious work of our staff and fantastic to hear that you found our care provision of such high and welcome standards. We have forwarded your message for sharing with all the staff involved. Yours sincerely, The Patient Experience Team
Provided by Care opinion
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Review titled Ward f16 excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2023
All staff in Ward f16 were compassionate and understanding and I received excellent care. I spent two nights there with a midnight surgery. I was well cared for, constantly checking in with me to make sure I was okay physically and emotionally. The healthcare staff made sure to explain everything to me and answer my questions. The staff were also very accommodating of my dietary needs.
Visited Don't know on March 2023
Review titled Wythenshawe Hospital
Replied on 30 May 2023
Thank you for taking the time to share your positive feedback regarding your care at Wythenshawe Hospital. It is always good to read such positive words in response to the conscientious work of our staff and great to hear that we were able to give you such strong support emotionally and to meet your dietary needs too. We have forwarded your message for sharing with all the staff involved. Yours sincerely, The Patient Experience Team
Provided by Care opinion
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Review titled Horrendous care and service
Rated 1 star out of 5
by Anonymous - Posted on 25 March 2023
Turned up to A&E with a doctor's referral, triaged in an hour told I'd be seen by surgical within a couple of hours. Currently 8 and half hours later and nothing - not seen anyone triaged or taken through to a doctor in a good few hours! I think it's poor management and also need to make sure the staff know how to provide good customer service!
Visited Accident and emergency services on March 2023
Review titled Wythenshawe Hospital
Replied on 14 July 2023
We were very sorry to receive your comments and concerns via the NHS / Care Opinion website about your experiences at Wythenshawe Hospital Emergency Department. We have contacted the service who would like to apologise for the delay. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO23/0026 they will be able to discuss this with you. Yours sincerely, Patient Experience Team.
Provided by Care opinion
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Review titled Such considerate care
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
My dad was taken by ambulance to a and e having fallen out of bed. Every bit of care he received from the paramedics who attended and the staff on triage, to the doctors who didn’t leave any stone unturned in making sure they had addressed possible issue, we couldn’t have asked for any more. He was treated with kindness and dignity and nothing was too much trouble. Given all the difficulties facing the NHS, it is even more to their credit that our experience was such a positive one. To everyone who helped care for my dad, thank you. We are very lucky to have such amazing care by selfless people.
Visited Accident and emergency services on February 2023
Review titled Wythenshawe Hospital
Replied on 23 February 2023
Thank you for your positive comments posted on the NHSwebsite regarding the care your father received at Wythenshawe Hospital A&E. It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you felt your father was treated with kindness and dignity and that every possible issue was addressed. I can assure you that we have passed on your thoughts to the Head of Nursing who will share your comments the staff involved. The Patient Experience Team
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Review titled f16 ward
Rated 5 stars out of 5
by Tereza Kovacsova - Posted on 16 February 2023
f16 ward was lovely i was there today and i can say they are very helpfull and they will do everything they can to make you feel confortable i dont know the name of the nurse that was takeing care of me but i want to say big thankyou for your support i knew i was in good hands.
Visited Don't know on February 2023
Review titled Wythenshawe Hospital
Replied on 23 February 2023
Dear Tereza, Thank you for your positive comments posted on the NHS website regarding the care you received on F16 at Saint Mary’s Wythenshawe. It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects their hard work and dedication. It was reassuring to read that you thought they did everything they could to make you feel comfortable. I can assure you that we have passed on your thoughts to the Head of Nursing who will share your comments with the staff involved. The Patient Experience Team
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Review titled Great birth experience
Rated 5 stars out of 5
by M Guan - Posted on 06 March 2023
We attended maternity triage around midnight on the 26 Feb. All the midwives from the start were fantastic, along with the consultant who helped with my birth.
Visited Maternity services on February 2023
Review titled Wythenshawe Hospital
Replied on 30 May 2023
Thank you for taking the time to share your positive feedback regarding your care at Wythenshawe Hospital. It is always good to read such positive words in response to the conscientious work of our staff and really appreciated by the staff when people leave such glowing feedback. We have forwarded your message for sharing with all the staff involved. Yours sincerely, The Patient Experience Team
Provided by Care opinion
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Review titled First class service
Rated 5 stars out of 5
by Clare - Posted on 23 February 2023
I want to say thank you to the whole team at the nightingale prevent breast cancer centre . From the second I walked in every member of staff was kind , efficient and thorough … you all do a wonderful job which must be very stressful. Thank you
Visited Breast cancer services on February 2023
Review titled Wythenshawe Hospital
Replied on 27 February 2023
Dear Clare, Thank you for taking the time to share your positive feedback on the NHS website regarding your care at the Nightingale Breast Cancer Centre. It is always good to read such positive words in response to the conscientious work of our staff. We have forwarded your message on to the Head of Nursing and all the staff involved. The Patient Experience Team
Information supplied by Manchester University NHS Foundation Trust