Scunthorpe General Hospital
Cliff Gardens, Scunthorpe, DN15 7BHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled A & E department and ward 24
Rated 5 stars out of 5
by Angela Pashley - Posted on 21 May 2023
Myself and my husband would like to thank everyone from the named areas of Scunthorpe General Hospital for their professionalism and care they gave to my father Mr Norman Brown, also the care/information and understanding they gave to the rest of the family at a very difficult time, nothing was too much trouble for the staff and the family are very grateful for their support and kindness.
Visited Don't know on May 2023
Review titled Scunthorpe General Hospital
Replied on 31 May 2023
Good morning Thank you for taking the time to share this positive feedback and I will ensure it is fed back to A&E and Ward 24. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
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Review titled Disney Ward
Rated 5 stars out of 5
by Katarzyna Magdalena Muszynska - Posted on 27 April 2023
I would like to thank everyone at Disney ward for doing amazing job. My daughter was admitted there and we stayed for four days in total. We were welcomed, made comfortable and reassured at every step. All staff was very friendly and supportive. My little girl was made so comfortable that she wasn't afraid of any procedure or examination. Not only she was looked after but staff also made sure that me and my partner was also looked after in this hard time for us. I cannot thank you enough. Keep doing this amazing job❤️
Visited Children's & Adolescent Services on April 2023
Review titled Scunthorpe General Hospital
Replied on 25 May 2023
Good afternoon Thank you for taking the time to share your positive feedback. I am pleased to hear that your little girl and yourselves were cared for so well during your stay, and hopefully we have left a lasting good impression. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
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Review titled Very professional and caring
Rated 5 stars out of 5
by Jasmine Steers - Posted on 15 March 2023
I was quite anxious about my colonoscopy. However, the staff nurses and gastroenterologist were very kind, understanding, and professional toward me throughout the entire procedure. They relayed my fears and were very gentle with me throughout. I could not want better service than I received. Thank you
Visited Gastrointestinal and Liver services on March 2023
Review titled Scunthorpe General Hospital
Replied on 03 April 2023
Good afternoon Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
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Review titled Amazing Experience
Rated 5 stars out of 5
by Hilary - Posted on 08 March 2023
I had a Hysteroscopy & Biopsy , contrary to popular belief this procedure was not painful just little uncomfortable. ( I took 2 paracetamol an hour before the procedure) The Doctor was superb a real credit to her profession . She kept me updated throughout the procedure as to exactly what she was doing amazing really . 2 lovely nurse's kept me relaxed throughout looked after me so well . Thankyou Thankyou to the Gynaecology department at Scunthorpe Hospital you really are the best .
Visited Gynaecology on March 2023
Review titled Scunthorpe General Hospital
Replied on 10 March 2023
Good morning Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 05 March 2023
I attended A and E at 4am this morning with dizziness. The staff could not have been more helpful and efficient in all the departments I was taken to especially when they had been working all night. Congratulations to them all.
Visited Don't know on March 2023
Review titled Scunthorpe General Hospital
Replied on 10 March 2023
Good morning Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
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Review titled No parking spaces
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2023
twice now I have been to this hospital and have not been able to see my daughter at the scan because there is never any parking spaces available. I have to drop my partner off and continue to go around in circles almost like it’s a game or musical chairs to try and get a parking space, both times I have had to leave work early to attend these appointments costing me money and I do not even get to see my daughter because the hospital is so poor with parking spaces. If you have an appointment I would give yourself a good hour to even try and get a parking space, they have just had built a ‘multi story’ car park, that’s a lie you aren’t allowed up the multi story because the second level is for staff so you can only use the limited spaces on the bottom level. The security guards must hate their job pressing the button to let people put constantly because of the cameras.
Visited Maternity services on March 2023
Review titled Scunthorpe General Hospital
Replied on 03 April 2023
Good afternoon I am sorry to hear that you have experienced difficulties parking. Having spoken with our Estates and Facilities team the Trust created the additional level for staff parking on top of the existing public car parking. We do recognise the challenges of parking, we are unfortunately limited to the footprint of our site. The security team do work hard daily to sign post people to all available parking. Whilst I am unable to offer any current solutions to your feedback I will ask our Communication Team to review any public facing messages, to ensure the public are aware of the parking options. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
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Review titled Emergency Department
Rated 4 stars out of 5
by Anonymous - Posted on 20 February 2023
After entering the department I was seen by triage and was told to wait to see a doctor as they believed I may have been having another stroke (first one was in May 2022,). I was seen by the doctor who referred me to the stroke doctor (I think he was called that) who saw me in the a&e department. He concluded that he wanted to admit me into the unit to be assessed by a consultant the next morning so asked me to wait in a&e for a bed to become available. Overall I was seen within 5 hours, in the department for a total of 8 I think it was. I stepped outside to get some air only to see 9 ambulances sitting outside with more patients waiting to get in so at that time I decided to discharge myself. I know it may have been a stupid thing to do and I hope it doesn't go against me but I was only waiting for a bed to be assessed the following morning by the stroke team and I thought it was silly to take up a bed just for that as I was feeling better than when I first walked in. I would however like to apologise to the stroke doctor who saw me in a&e and the stroke unit who were trying hard to find me a bed when none were available for discharging myself. The a&e department that night worked extremely hard through everything that was thrown at them. Some did look a bit frustrated but always tried to keep a smile on there face and help whenever they were called upon. I would like to say thank you for everything you did for me and sorry for the small arguments we had when I was trying to discharge myself, I knew you only had my welfare at heart. Just a tiny thought though, maybe put a vending machine in the department so people can have a little something to eat, being in the department for a total of nine hours isn't great when you are told you can eat something and there was nothing available.
Visited Don't know on February 2023
Review titled Scunthorpe General Hospital
Replied on 10 March 2023
Good morning Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team and as we are soon opening our new emergency department at Scunthorpe we will check that vending machines options are reviewed, thank your for your suggestion. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
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Review titled Emergency Department
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2023
Recently attended the Emergency department @ Scunthorpe. Soon seen by a nurse then a Doctor. Was confident with their treatment and effeciency. The department was busy and noisy. I was only at the unit for 3 and a half hours in all. It will be a positive thing for Scunthorpe when the new Emergency Department opens.
Visited General Medicine on February 2023
Review titled Scunthorpe General Hospital
Replied on 13 February 2023
Good morning Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team, we are all looking forward to the new department being open. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
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Review titled Amazing Service
Rated 5 stars out of 5
by David Dawes - Posted on 25 February 2023
I Had a diy accident yesterday ladder I was using seemed to collapse on me so fell off a ladder then landed onto the same ladder knew I had done some damage to myself with the sound of breaking bone. I would like to thank the fantastic staff at Scunthorpe general hospital first person we met was a lady who had finished work but stopped to help me took me to a and e All the staff in trauma a and e X-ray and scanning ( food wasn’t bad either) So result 4 broken ribs 1 broken scapular (shoulder blade) Small epidural haematology Then got home tonight hurting like hell but thankful to the best medical teams all over our fantastic NHS
Visited Allergy services in hospital on February 2023
Review titled Scunthorpe General Hospital
Replied on 10 March 2023
Good morning Firstly let me send you our best wishes for a speedy recovery. Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
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Review titled Great ward and staff
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2023
i just wanted to thank the staff on the gynaecology ward at Scunthorpe general, after receiving results that I had a abnormal smear test at the start of the year I have visited here three times for treatment/appointments and I can’t thank the hospital enough how quick they have acted on it all, I’ve felt looked after and safe from the colposcopy, to the biopsy to the actual loop treatment it’s all been such a quick experience which has felt so reassuring considering the results feeling so scary and been in the unknown of understanding fully what cin 3 means, the consultant and nurses on the ward couldn’t have made me feel more comfortable through it all, I felt safe and looked after and comforted by them all, a big thank you to the new starter on the ears today too who held my hand and kept me talking all the way! Thank you so much to you all for been so assertive with my care!
Visited Gynaecology on February 2023
Review titled Scunthorpe General Hospital
Replied on 10 March 2023
Good morning Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. We are glad that staff made you feel looked after and safe, as we know how much this matters to people. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
Information supplied by Northern Lincolnshire and Goole NHS Foundation Trust