Pilgrim Hospital
Sibsey Road, Boston, Lincolnshire, PE21 9QSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great Care
Rated 4 stars out of 5
by Jo Tokelove - Posted on 30 October 2022
I was treated on the day unit on the second floor for a hysterectomy. Every member of staff I encountered had a smile on their face and could not have been more caring. My consultant came to see me before and after my operation and I was reassured on both visits. Well done to all.
Visited Gynaecology on October 2022
Pilgrim Hospital has not yet replied.
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Review titled Brilliant service, cannot fault.
Rated 5 stars out of 5
by JOHN EDMONDS - Posted on 27 October 2022
I cannot fault the service that was given to me from the doctors,nurses,right down to volunteers supplying the teas and sandwiches when I was in Chemotherapy. But why do we have to walk through smoke and cigarette ends from patients and visitors. The signs are big enough to read,so why are patients in gowns and attached to drips sitting outside in all conditions. They then drag this back into the ward,sometimes wet and with all the smell of smoke on them and some poor nurse has to put up with this. Where is security?People who have accompanied me find it totally disgusting. Time someone grasped the situation and did something about it,people are watching.
Visited Oncology - Clinical on October 2022
Review titled Pilgrim Hospital
Replied on 01 November 2022
Thank you for the lovely comments on the care we gave you in the Chemotherapy suite. The staff have high standards of care and always strive to make every patient’s journey as safe and stress free as possible. We are really uplifted when we receive positive feedback so thank you for this and I will share this with the team. Mandy
Provided by Care opinion
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Review titled Fantastic surgeons and nursing staff
Rated 5 stars out of 5
by Colin Janney - Posted on 28 October 2022
Thanks to all the surgeons, nurses and everyone involved for making my stay with you pleasant and comfortable, you were all truly fantastic.
Visited Vascular surgery on October 2022
Review titled Pilgrim Hospital
Replied on 31 October 2022
Thank you very much for this fantastic feedback which has been shared with all surgical ward and surgeon colleagues at Pilgrim Hospital and has been celebrated in communications across the division of surgery. Kind regards, Lisa
Provided by Care opinion
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Review titled Amazing staff
Rated 5 stars out of 5
by Miss Sophie R Edwards - Posted on 15 September 2022
After calling 111 at 8:30am I was booked in to the urgent treatment centre, all the staff I spoke to/ saw were amazing, I have CPTSD so struggle in unfamiliar places but everyone was so friendly and put my at ease straight away. They all deserve medals, thank you for all you do
Visited Urgent Treatment Centre on September 2022
Pilgrim Hospital has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Peta Frestle - Posted on 02 November 2022
During September 2022 I was admitted to amss twice and would like to say a huge thank you to all the staff who cared for me. I cannot thank you enough. The consultants and doctors took time to explain what was happening to me, I had Pneumonia,partial collapsed lung and blood clot, the nurses, care and domestic staff were all amazing and I appreciated all you did for me. Thank you
Visited Don't know on September 2022
Review titled Pilgrim Hospital
Replied on 16 November 2022
Thankyou for your kind feedback- it’s really appreciated and I’ll ensure it’s feedback to the team. We wish you well… Kind Regards, Holly Carter- Matron.
Provided by Care opinion
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Review titled Post Menopausal Bleed Clinic - Ultrasound
by Dotty Ava - Posted on 20 September 2022
Post Menopausal Bleed Clinic - I was so impressed by my whole experience today. I had an ultrasound and a hysteroscopy. There was plenty of inexpensive parking and no waiting time at all for my appointment. The waiting areas were quiet and everyone wore masks so I felt very safe. All the practitioners and receptionists were excellent! They explained everything clearly and were happy to answer all of my many questions. They were warm and friendly and made me feel really at ease. They really were a lovely team. Thank you so much everyone for all your help and support today.
Visited September 2022
Provided by Care opinion
Review titled Pilgrim Hospital
Replied on 21 September 2022
Dear Dotty Ava Thank you for taking your time to send us this wonderful feedback for us following your recent visit to the gynaecology outpatient department at Pilgrim hospital. We totally understand how worrying it can be attending one of our clinics. As a team we try to deliver the very best experience we can and it is so lovely to hear your kind words. I will personally pass on your thanks to whole team involved. Kind Regards Tanya Wilson Gynaecology Outpatient Sister Trust Wide United Lincolnshire Hospitals NHS Trust
Provided by Care opinion
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Review titled Long waiting times
Rated 1 star out of 5
by Anonymous - Posted on 21 September 2022
I have been here for 13 hours now, got injured at work falling with one of my legs through scaffolding and dropping tiles on my head while falling. Haven’t heard nothing from them for I don’t know how many hours. They gave me painkillers at first but after that not a single soul checked up on me or told me anything
Visited Accident and emergency services on September 2022
Pilgrim Hospital has not yet replied.
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Review titled Staff were so friendly and accommodating
by Foxy 65! - Posted on 21 September 2022
From entering the hospital for a scan then going to 1B staff were so friendly and accommodating. 1B staff were amazing and made me feel at ease. They tried to take my mind off the procedure by chatting about all sorts which certainly did the trick. 10/10 service. Thank you ladies, you were so thoughtful caring and everything was very dignified.
Visited September 2022
Provided by Care opinion
Pilgrim Hospital has not yet replied.
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Review titled Brilliant treatment
by Tina mc - Posted on 23 September 2022
I was referred to Pilgrim Hospital, Women’s Health Ward - ladies' problem, excessive bleeding. The way I've been treated has been amazing, the staff here look after you so well, there’s nothing you could moan about. I was kept in and monitored through the night, and the next day I was told what was planned for the day and the tests that needed doing. I had an abdominal scan, camera could not be done due to blood loss. I had a biopsy, and Mirena coil fitted and stayed an extra night. The care here I can not fault, the stories I've been told about the coil and it being fitted was nothing like the real thing. I never felt a thing! Hospitals get bad press, but I can not fault this hospital and the care it gives. I’m truly thankful.
Visited September 2022
Provided by Care opinion
Pilgrim Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Peta Frestle - Posted on 02 November 2022
On 11 September I was admitted to the A&E department and would like to say a huge thank you to the doctors and nurses who helped me through this crisis especially when I plugged and couldn’t breathe. I have never felt so safe in anyones hands as I did that night. Thank you very much for the care you gave me it was much appreciated.
Visited Accident and emergency services on September 2022
Pilgrim Hospital has not yet replied.
Information supplied by United Lincolnshire Hospitals NHS Trust