Pilgrim Hospital
Sibsey Road, Boston, Lincolnshire, PE21 9QSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled The greatest of care and reassurance
by scoreboardmz87 - Posted on 22 November 2022
Attended for my appointment following another abnormal cell detection. Obviously nervous but the staff were incredible, the procedure was completed with the greatest of care and reassurance. The nurses were full of compassion and I couldn’t thank them enough for taking care of me.
Visited November 2022
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Review titled Pilgrim Hospital
Replied on 24 November 2022
Dear scoreboardmz87 Thank you so much for taking the time to leave your feedback for us following your recent visit to the gynaecology outpatients department at Pilgrim Hospital. We totally understand how worrying it can be to attend our colposcopy clinics. As a team we all try and deliver the very best patient experience we can and it was lovely to hear you were given the care and support during your appointment. Kind regards Tanya Wilson
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Review titled What went wrong
Rated 1 star out of 5
by Anonymous - Posted on 09 November 2022
Was booked in 3 times by hospital staff sat waiting to be seen for about 30 minutes watching 8 members of staff walking and playing around at one stage with a broken chair on the 4th time of being booked in.then told i was at the wrong hospital, my fault entirely but what we witnessed was unbelievable, told them to cancel the appointment and walked out and will sort the minor procedure myself
Visited Ear, Nose & Throat on November 2022
Pilgrim Hospital has not yet replied.
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Review titled Great care & support
Rated 5 stars out of 5
by James Snell - Posted on 03 November 2022
Following surgery on my right hand I was referred to the occupational health department where I have received excellent ongoing support from the physiotherapist. The advice given, the exercises demonstrated, and care shown has given me use once again of my right hand. I am so grateful and you are a credit to The Pilgrim Hospital and the NHS. Thank you so very much.
Visited Physiotherapy on November 2022
Review titled Pilgrim Hospital
Replied on 21 November 2022
Thank you so much for taking the time to share your experience with us and for the great feedback. I will make sure it is shared with the team Wishing you all the best
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2022
Thanks to all at the practice- I damaged tendons in two of my fingers whilst playing football over the summer. All the staff were very friendly and accommodating, especially my physical therapist whom rescheduled for me when I couldn’t attend an appointment. As a sportsman and a musician, it was crucial that we got my rehabilitation right, and I am more than satisfied with the care I received. Thank you.
Visited Physiotherapy on October 2022
Review titled Pilgrim Hospital
Replied on 14 November 2022
Thank you for taking the time to provide such lovely feedback. I wish you well in your ongoing recovery. Kind regards, Lisa
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Review titled Looked after well
Rated 4 stars out of 5
by Anonymous - Posted on 06 January 2023
I was on the Day care ward treated for a badly infected finger requiring surgery All staff on the ward were very caring and helpful I observed how hard everyone worked short staffed and rushed of their feet trying their best to deal with every patient needs They all are amazing and i for one would not want to do their job working long hours understaffed and taking the flack off patients that felt they were not getting the care I understand that but the staff were doing their best under pressure I would like to say a big thank you from myself to all on Day care
Visited Don't know on October 2022
Pilgrim Hospital has not yet replied.
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Review titled My experience on IAC
by aquilats46 - Posted on 09 November 2022
Generally the experience was pretty good, staff were friendly and professional and they tried their best to make me as comfortable as possible. The negative aspect was lack of communication between teams. When my wife visited me, I had been told I could go home, even though equipment needs at home were not in place. Staff in the Frailty team sorted the equipment for the following day. When my wife came to collect me, the ward staff were not aware of my discharge. My discharge went ahead but I feel communication was a let down
Visited October 2022
Provided by Care opinion
Pilgrim Hospital has not yet replied.
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Review titled Looked after well
Rated 4 stars out of 5
by Anonymous - Posted on 06 January 2023
I was on the Day care ward treated for a badly infected finger requiring surgery All staff on the ward were very caring and helpful I observed how hard everyone worked short staffed and rushed of their feet trying their best to deal with every patient needs They all are amazing and i for one would not want to do their job working long hours understaffed and taking the flack off patients that felt they were not getting the care I understand that but the staff were doing their best under pressure I would like to say a big thank you from myself to all on Day care
Visited Don't know on October 2022
Pilgrim Hospital has not yet replied.
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Review titled Uninterested rude doctor
Rated 1 star out of 5
by Anonymous - Posted on 06 April 2024
Seeing other patients go into treatment rooms with good doctors I was hopeful… I had the one bad doctor. Pregnant with twins and he didn’t want to know, didn’t let me speak and argued everything. Refused to send me to maternity or be seen by anyone else. I went to a different hospital and thank god I did! Fortunately had healthy twins no thanks to this hospital! I’m not allowed to name the doctor or describe him on here, or the site will say I’m discriminating.
Visited Accident and emergency services on October 2022
Pilgrim Hospital has not yet replied.
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Review titled Gastroscopy at Pilgrim Hospital
by Ekko - Posted on 07 October 2022
I was very worried about having this test. All the staff were incredibly helpful, friendly and reassuring. They made me feel much more relaxed and I am enormously grateful to them.
Visited October 2022
Provided by Care opinion
Review titled Pilgrim Hospital
Replied on 07 October 2022
Please accept our gratitude for sending in this compliment as it is such a morale boost for all the staff.Thank you for taking the time to share your experience with us
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Review titled Treated with dignity throughout
by Nibbler58 - Posted on 27 October 2022
Went to Ultrasound for a scan; then to Ward 1B, Womens Health. Both departments had excellent staff; very informative, kind and patient. I was very nervous, but the helpful staff put me totally at ease. Seen on time. Treated with dignity throughout.
Visited October 2022
Provided by Care opinion
Review titled Pilgrim Hospital
Replied on 31 October 2022
Dear Nibbler 58 Thank you for leaving this lovely feedback for our team I will also share your response with the sonography department. We appreciate how difficult it can be attending our clinics so we try to relieve your worries and concerns. I am pleased to hear you felt at ease and was given the support you required. Kind regards Tanya Wilson Gynaecology outpatient Sister Trust Wide. United Lincolnshire Hospitals NHS Trust 07826 532833
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Information supplied by United Lincolnshire Hospitals NHS Trust