Musgrove Park Hospital
Musgrove Park, Taunton, TA1 5DAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Very good
by Alison Spear - Posted on 06 January 2023
My ANP was concerned about my symptoms and said he would arrange an MRI scan via the spinal pathway. I was offered this for the same afternoon. I was seen and scanned almost as soon as I arrived. I had a relatively short wait until I was seen by a doctor who examined me and explained the scan results and the future referral I could expect. The system was so efficient All the staff I had contact with were friendly ,,helpful and totally professional Wonderful care
Visited January 2023
Musgrove Park Hospital has not yet replied.
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Review titled My baby’s tricky start into the world
by pavoyq74 - Posted on 07 February 2023
We were sent to Taunton from Bristol and to start with I was very scared about being moved so far away from home. However me and my husband couldn’t have made to feel any more comfortable and looked after. They have cared for our son so incredibly well, he is a different baby to when we came here. The staff here are a credit to the NHS and we can’t thank them enough for everything they have done for all 3 of us.
Visited January 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 07 February 2023
Thank you so much for taking the time to let us know about your experience, when things must be so busy with a young baby. I am really glad to hear that you felt well looked after and comfortable in our care, as we try to appreciate how particularly difficult it is to move away from somewhere you know and to no longer be close to your family and friends. Your feedback will help staff to continue to remember the importance of supporting families.
Provided by Care opinion
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Review titled Amazing care
by Anonymous - Posted on 01 February 2023
Attended early on Saturday evening after my nearly 3 year old fell off the bed and bit through his tongue. We were seen and discharged from a & e within 2 hours with a planned admission the following morning for surgery. Excellent communication from the surgeon, nurses and anaesthetist, we were in for 8am, theatre by 9.45, out of theatre within 45 mins and we left the hospital by 11.30. We are so fortunate to have such a fantastic NHS service nearby. Thanks to everyone from a & e, paediatrics and anaesthetics/ maxfax that looked after us.
Visited January 2023
Musgrove Park Hospital has not yet replied.
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Review titled Excellent experience
by Sandra-Anne Green - Posted on 21 February 2023
I was admitted for surgery under general anaesthetic. Things were very well organised. the anaesthetist was brilliant as was the surgeon. The nursing staff were very professional. The outcome of my surgery has improved my general comfort and my walking. I am very pleased indeed!
Visited December 2022
Musgrove Park Hospital has not yet replied.
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Review titled The staff were absolutely amazing.
by snowxe83 - Posted on 20 December 2022
The staff members went above and beyond for us to make sure we had everything we needed and were cared for. We unfortunately sat in resus for around 7 hours before being moved to the PAU. But once there I can’t complain about anything and the staff were absolutely amazing.
Visited December 2022
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 23 December 2022
Dear Snowxe83 My name is Dr Holly. I am one of the paediatric team members who responds to feedback given by patients and their families. Many thanks for your lovely feedback. I am extremely happy to hear you received such thorough care and attention during your stay with us in PAU. I am deeply sorry for the waiting times you described, I do appreciate it is an already very stressful time when your child becomes poorly and needing hospital care. I do hope your child is much better now. I will share your feedback with all the PAU members of staff who looked after you. They will be so pleased to hear about your kind comments about your stay with us. Many thanks Dr Holly
Provided by Care opinion
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Review titled Miserable Receptionist in ED
by Sian Brooks - Posted on 15 December 2022
I am sat here at 0722hrs listening and watching a receptionist in ED. Everything is an effort . She is rude to members of the public , the radio is loud and when she can’t hear them she asks them abruptly to repeat themselves making out that they are not speaking clearly . I have just asked her a question regarding medication for my husband whilst we are are waiting in the waiting room to be seen and she has not even given me any eye contact . We are all struggling at the moment whilst working for the NHS but this lady just needs a bit more sympathy with the patients and families and maybe this feedback may help her to make a bit more of an effort at her job role .
Visited December 2022
Musgrove Park Hospital has not yet replied.
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Review titled Excellent Seervice
by Michael Atkins - Posted on 07 December 2022
Although the whole path from start to finish was long due to other circumstances The Team in Urology were excellent I can Highly recommend their Department Thankyou
Visited December 2022
Musgrove Park Hospital has not yet replied.
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Review titled Exceptional care by beautiful staff
by Steam87 - Posted on 09 January 2023
Just before Christmas 2022 I was admitted into the Coronary Care Unit at Musgrove Park Hospital after experiencing Ventricular Tachycardia. The team there were amazing and went above and beyond my expectations with the care and support they provided. Nothing was too much trouble and it was so nice to be warmly welcomed, addressed by my first name (some wards don't do this) and made to feel so at ease despite my frightening situation. The ward was spotlessly clean and the staff always made sure they, the equipment and the patients were safe and always provided with a smile, warmth and love. The CCU is a total asset to Musgrove Park and the team who work there are exceptionally gifted in what they do.
Visited December 2022
Provided by Care opinion
Musgrove Park Hospital has not yet replied.
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Review titled Efficient treatment and friendly, cheerful kind staff
by statussc86 - Posted on 03 February 2023
Despite the enormous pressure I know the NHS are under I received excellent care. I came to A & E by car. I was seen promptly and triaged quickly to the emergency area where I immediately received care and treatment. I was eventually admitted to Acute Medical Unit (AMU) and then the next day to one of the wards. I eventually went to the discharge lounge which seems a very good idea and worked well with volunteers ready to help me or fetch refreshments if I needed that. Not only was the treatment efficient but every single member of staff was friendly, cheerful and kind. I particularly noticed kindness and friendliness of the Porters as they were moving me around the hospital. Everything was done in a professional manner which gave me confidence.
Visited December 2022
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 12 February 2023
Dear statussc86 Thank you for your kind words and finding the time to write to us. I am so pleased you experienced 'excellent care' and although we are experiencing challenges staff still manage to provide this standard of care Kind regards Karen Matron ED
Provided by Care opinion
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Review titled Fantastic care
by Anonymous - Posted on 24 December 2022
The nurse looking after my partner was amazing , stayin g long after the end if her shift and noticing important factors which made an enormous difference to my partners recovery and additional treatment. I am so grateful
Visited December 2022
Musgrove Park Hospital has not yet replied.
Information supplied by Somerset NHS Foundation Trust