Medway Maritime Hospital
Windmill Road, Gillingham, Kent, ME7 5NYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Rude staff and they are boring to do their jobs
Rated 1 star out of 5
by Jonida - Posted on 10 April 2024
I been for my son which he had tonsils again and to check him for antibodies and to confirm it, I was waiting for my toddler 5 hours to have a check and in meantime he had a high temperature and I told to the receptionist can you check please his temperature and she told me is nobody here we are short staff. Once the Dr. See us the temperature it was 39.5 and he told me why you don’t ask from the reception to give you something for the fever and I told him I have ask and they was rude to me and he said I am sorry for that next time take with you people to have it with you otherwise they leave you there without anything. Probably you will need some evaluation.
Visited Accident and emergency services on January 2024
Medway Maritime Hospital has not yet replied.
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Review titled Just brilliant
Rated 5 stars out of 5
by Jane Baxter - Posted on 13 December 2023
I took my Dad to the A&E 1st December. He ended up in Brontë ward. We can't thank all the staff for looking after him. He would have died if it wasn't for them.
Visited Cardiology on December 2023
Review titled Medway Maritime Hospital
Replied on 15 December 2023
We are glad that you had a positive experience of Bronte Ward. Thank you for taking the time to share your feedback. We will pass on your kind comments to the staff involved. Kind regards, The Patient Experience Team
Provided by Care opinion
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Review titled The most phenomenal, kind, caring experience
by Eternallygrateful - Posted on 19 December 2023
I was struck down with covid triggering arrhythmic cardiac failure and rushed via 111, sirens on, into A&E. My heart rate was 175-200 bpm. Mark, the paramedic, assured me I was safe and that everything would be ok and helped me to contact my daughter (next of kin). He was just so calm and reassuring that I stopped worrying immediately. I had the most phenomenal, kind, caring experience throughout MM hospital.
Visited December 2023
Provided by Care opinion
Medway Maritime Hospital has not yet replied.
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Review titled Gynaecology operation
Rated 5 stars out of 5
by Debbie - Posted on 16 December 2023
I was really happy with the care I received when I had my operation on the 12th December 2023. I was well looked after before during and after my surgery. I think you all do a great job and Thankyou so much.
Visited Gynaecology on December 2023
Review titled Medway Maritime Hospital
Replied on 21 December 2023
We are glad that you had a positive experience whilst being cared for at Medway Maritime Hospital. Thank you for taking the time to share your feedback. Best wishes, The Patient Experience Team
Provided by Care opinion
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Review titled Fantastic Team
Rated 5 stars out of 5
by Diane Mills - Posted on 16 January 2024
Absolutely 1st class experience from the whole team in my experience from the beginning to end of treatment. Cannot speak highly enough of everyone that dealt with me. I hope my experience continues in the future.
Visited Orthopaedics on December 2023
Medway Maritime Hospital has not yet replied.
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Review titled Needs to do better
Rated 1 star out of 5
by Anonymous - Posted on 04 December 2023
My daughter has been in a & e for 3 days in a corridor having to use dirty toilets. She will not complain as not in her nature but how do the people in charge sleep at night as she is unable or wash shame on you
Visited Accident and emergency services on November 2023
Review titled Medway Maritime Hospital
Replied on 15 December 2023
We are sorry to hear of your poor experience in ED. Please contact our PALS Team (Patient Advice and Liaison Service) on 01634 825216 or email medwayft.pals@nhs.net and they will be happy to speak with you. Kind regards, The Patient Experience Team
Provided by Care opinion
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Review titled Dr A & Team
Rated 5 stars out of 5
by Peter and Justine Gilmore - Posted on 21 April 2024
My husband was rushed to Medway Hospital in November from Darenth Valley, Dr A and her team quite literally saved my husbands life without them he would not of been well enough to move onto Kings and receive further treatment. Dr A made my family and I feel at ease and as up to date as possible during a very stressful and emotional time.
Visited Ear, Nose & Throat on November 2023
Medway Maritime Hospital has not yet replied.
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Review titled Dignified and compassionate
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
A family member was on end of life care a few days ago and the care he received from the staff on Milton was second to none! They were attentive and caring. Keeping my family member comfortable, clean and well looked after- we as family were shown support and any questions we had were answered with truth and care. We really appreciate everything!
Visited Dementia Services on November 2023
Review titled Medway Maritime Hospital
Replied on 14 November 2023
Thank you for letting us know your experience and for taking the time to share your feedback at such a difficult time for you and your family. We will ensure we pass on your comments to the staff involved. Best wishes, The Patient Experience Team
Provided by Care opinion
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Review titled Outstanding vip service and care
Rated 5 stars out of 5
by Rachel Wood - Posted on 13 December 2023
Thankyou to the Theatre colorectal Dental hair and beard cutting team and all who were involved with my son's care you have provided an outstanding service which was professional and supportive and encouraging experience for my son who has severe Autism Epilepsy and communication disorder and as a result of his disability all procedures have to be arranged under anesthetic the team kept me up to date and were very polite and friendly as always you are all a credit to the NHS
Visited Don't know on November 2023
Review titled Medway Maritime Hospital
Replied on 15 December 2023
Thank you for letting us know your experience and for taking the time to share your feedback. We will pass on your comments to the staff involved. Kind regards, The Patient Experience Team
Provided by Care opinion
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Review titled Top professionals
Rated 5 stars out of 5
by John Crosland - Posted on 24 February 2024
Naturally apprehensive about my prostate biopsy but resigned to having it done, no worries anyway because the procedure was carried out with absolute minimum of pain and discomfort and I was talked through the process as it happened from beginning to end which was much appreciated. Top professionals, my results were ok, but this review would have been the same regardless of the results.
Visited Urology on November 2023
Medway Maritime Hospital has not yet replied.
Information supplied by Medway NHS Foundation Trust