Lincoln County Hospital
Greetwell Road, Lincoln, Lincolnshire, LN2 5QYContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Rubbish!
Rated 1 star out of 5
by Anonymous - Posted on 21 March 2024
We attended this week after our Doctor sent us to A&E as an emergency as my son had suspected appendicitis. He sent us with the paperwork which had "?Appendicitus" in capitals written across it in bright red ink. We also explained to the woman on the front desk what the issue was and explained he'd been sent up there to have blood tests and a scan. After waiting a while (normal for A&E) he got seen in Triage. We explained what the issue was to the nurse's back as she didn't turn round once to speak to us, just jotted something down and then sent us to X-ray. We thought the scans and X-rays were in the same area so didn't question it, however we did question it when my son was given a chest X-ray and not a scan! I spoke to a nurse about the fact he'd not been given the scan he needed and she said he was down to have bloods taken but they'd had an influx of patients so he'd have to wait. I explained that I understood this but questioned why he was given a chest X-ray rather than a scan, to which she fobbed me off with the reasoning "they may have been seeing if his cough had caused the pain!" Seriously?! After waiting for another couple of hours with nothing happening we opted to go home with the plans to take my son to A&E in Pilgrim if he got worse. 10 hours later A&E rang me to ask where he'd gone! Avoid this place at all costs, it's a joke!
Visited Accident and emergency services on March 2024
Lincoln County Hospital has not yet replied.
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Review titled Excellent treatment and wonderful Staff
Rated 3 stars out of 5
by Ivan - Posted on 08 March 2024
I visited the Maxillofacial department at Lincoln County Hospital today for a pre radiotherapy dental assessment. I am happy to say the staff in the department could not have been any more friendly, accommodating or efficient. They are a credit to the hospital. A big than you to them all.
Visited Oral and Maxillofacial Surgery on March 2024
Lincoln County Hospital has not yet replied.
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Review titled Horrific experience
Rated 1 star out of 5
by Anonymous - Posted on 02 April 2024
I was acutely unwell when I arrived, middle of the afternoon on a bank holiday. The department was absolutely full, mostly of walking well. I had a blood sugar reading of 27, so I was becoming confused, faint and desperate. My daughter asked several times for me to have a bed as I kept passing out on the hard and uncomfortable chairs provided. All requests were either ignored or refused. I spent all day there, with various cursory interventions given in order to keep me quiet. The set up is clever, it gives you the impression that you are being helped but this nothing further from the truth. The time your name is called to triage, your horror begins. You are led to a huge room full of poorly people, some needing IV treatment and others just despondently sitting there. I was given IV treatment, no dignity afforded. No privacy and no care. My blood sugar was sky high and my daughter was frightened for me becoming she we had been forced to sit for hours and I was passing out every hour or so. I am beyond upset for our county. Lincoln has the most abysmal A and E service I have ever seen. The staffing seems fine, it’s the sheer numbers and the ways of working that are an issue. Please stay away if you have a bad knee or a cut finger. Lord above, how would you want to join that queue if your needs were anything less than an emergency?!! I am truly scared for people if they decide to go here. You’ll be lucky to get out with a diagnosis let alone dignified treatment.
Visited Accident and emergency services on March 2024
Lincoln County Hospital has not yet replied.
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Review titled Answer the phone!!!
Rated 2 stars out of 5
by Anonymous - Posted on 05 March 2024
My father was admitted into a&e last night at 17:30, my mother received one call last night to say he had pneumonia and they would call her the next morning with an update. It's now 11:00 and no call. I have just called and been told he is still in a&e, (17.5 hours later) and the switchboard transferred me to a&e. I waited on the phone with it ringing for 16 minutes and no one answered! Absolutely appalling service! Do you not care that there are families at home worried about their loved ones? Clearly not!
Visited Accident and emergency services on March 2024
Lincoln County Hospital has not yet replied.
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Review titled So efficient and friendly
Rated 5 stars out of 5
by NicolaH - Posted on 23 March 2024
Everyone at the Breast Surgery unit was so friendly and reassuring. Like most women visiting the centre I was very nervous of what might be discovered. The service was so quick and efficient within an hour I had a chat with a consultant, mammogram, ultrasound and a cyst drained followed by a final quick chat with thr consultant. It was a really positive experience.
Visited Breast Surgery on March 2024
Lincoln County Hospital has not yet replied.
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Review titled Have written to Dr on 14/2/24 regarding a patient
Rated 1 star out of 5
by An Jo - Posted on 18 March 2024
We are a 3rd party company and have written to a patients consultant to clarify no changes since we last wrote. The customer is due to go on holiday tomorrow and needed the info before then. Have tried to call, all day Thursday, Friday, and again Today with no luck. Really not amazing. Customer is losing money and cant work due to the consultant taking their time with reports.
Visited Cardiology on February 2024
Lincoln County Hospital has not yet replied.
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Review titled Extreme wait times causing significant developmental delays
Rated 1 star out of 5
by Anonymous - Posted on 29 February 2024
We have been waiting for our child to have surgery to fit grommets and remove their tonsils and adenoids since November 2020. Our child has failed several hearing tests and suffers terribly with reoccorruing tonsillitis and sleep apnea. We have been let down by the ent department who do not take our worries seriously enough. Our child is behind on their speech and language development and is constantly missing out due to being too unwell and needing to rest with antibiotics. Consent was signed in January 2023 for this surgery to take place and we are still waiting. It isn't good enough. I've tried phoning ent for an update and I have left several voicemail and get no response. How can children be left to suffer for years during their most important developmental years?
Visited Ear, Nose & Throat on February 2024
Lincoln County Hospital has not yet replied.
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Review titled Hemswell and Branston Ward
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2024
Every visit provided great and compassionate practice. Very satisfied with care received by Hemswell ward. Very effective and communicative, even when appointment was delayed we were impressed by the service given (regular updates and communication). Had a mva procedure which I can’t fault the process and care, as a nurse myself and this being my first time as the patient. Hemswell ward and their staff made a difficult miscarriage experience more bareable with their care given, thank you. Also like to thank Branston ward for being so easily accessible for advice and reassurance and being so easy reach with answering their phone when I called with a concern.
Visited Obstetrics And Gynaecology on February 2024
Lincoln County Hospital has not yet replied.
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Review titled Abysmal
Rated 2 stars out of 5
by Fawcett-Howitt - Posted on 19 April 2024
I took my son to his max fax appointment on the 3rd of February because his jaw dislocated due to having hEDS. I was dismissed by the Dr, he was very rude & snapped at me, saying it wasn't a dislocation. I felt the entire consultation was a waste of my time & frankly I'd like a second opinion, as my son cannot eat or drink when his jaw does this. To add insult to injury, we've had no letter from the consultant, which I needed in order to give to my son's dentists so they would give him braces, as it was suggested this would help. I put down the lack of letter to the post being a bit rubbish but I called my GP to ask if they had a copy they could email me, I my to find that 1, they don't & 2, they've no record of this appointment at all. I'm incredibly disappointed by this. Most of the appointments I've had for my son have been very good. This however, is abysmal. 0/10
Visited Oral and Maxillofacial Surgery on February 2024
Lincoln County Hospital has not yet replied.
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Review titled help needed
Rated 3 stars out of 5
by harry carter - Posted on 24 February 2024
I was suffering from very high blood pressure 205/105 pulse 39. I was very short of breath. I phoned 111 for advice and i received a phone call from a doctor who advised me to go to a/e. I was taken by car by my partner. I kept falling asleep in the car. Once there i processed and my ailments recorded. I then waited. I was within a short time checked on ecg which was fine. I had my blood pressure taken when was the same. I was so tired i could hardly keep awake and i had to have leverage by way of the nurses arm to walk without staggering. I was guided to a chair amongst a huge amount of patients. I fell asleep in the chair only to be nudged by the patient in the next chair. I then fell asleep again this time politely Pushed back (i was sleeping on her shoulder). I was there about an hour and the patient next chair had been there two hours. Enough i thought. I am not going to die in a chair. I was so so tired. I signed a discharge paper and my partner picked me up and took me home. I slept for 3 hours. We got the local doctor to authorised an increase in Blood pressure tablets but alas it has barely made a difference. Blood pressure still high weak legs short of breath but one good thing..i am at home
Visited Accident and emergency services on February 2024
Lincoln County Hospital has not yet replied.
Information supplied by United Lincolnshire Hospitals NHS Trust