Lincoln County Hospital
Greetwell Road, Lincoln, Lincolnshire, LN2 5QYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Lincoln County Hospital.
Reviews
-
Review titled Waddington ward admission
Rated 3 stars out of 5
by Anonymous - Posted on 27 May 2024
I was recently admitted to Waddington ward with sepsis. The staff were all absolutely fabulous. However particularly at night they were clearly understaffed and as such could not respond as quickly as they would have liked. However they did their best at all times. I would like to take this opportunity to thank them all for the fabulous care I received, friendly and incredibly caring……. Thank you 🙏
Visited Don't know on May 2024
Lincoln County Hospital has not yet replied.
-
Review titled Disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 20 May 2024
Sat waiting 3 hours plus. All patients coming in after us was seen before us and we just sat there . They need to get a live waiting time screen so ppl know how long the waiting times are. Also children should be seen first before adults
Visited Urgent Treatment Centre on May 2024
Lincoln County Hospital has not yet replied.
-
Review titled Great Care
Rated 4 stars out of 5
by irene Patricia Shaw - Posted on 24 June 2024
Thank you to everyone involved in my husbands care from 9/5/24 to 18/5/24. consultant surgeon and his team who without their skill and expertise my husband would have died. Thank you to all the staff on ITU for their kind professional care you are simply the best. Lastly thank you to the very kind receptionist at Main entrance who showed me such kindness on the 10/5/24 at 7am at a time when I needed support.
Visited Emergency Abdominal Surgery on May 2024
Lincoln County Hospital has not yet replied.
-
Review titled Pleasant experience!
Rated 5 stars out of 5
by Anonymous - Posted on 21 April 2024
Visited Branston Ward today and was there for a few hours for some treatment. The staff were absolutely lovely and couldn’t have made the experience anymore pleasant than they already did. The staff in A&E were also very welcoming and helpful and it made this entire trip to Lincoln Hospital a lot less scarier thanks to the amazing staff there :)
Visited Gynaecology on April 2024
Lincoln County Hospital has not yet replied.
-
Review titled Outstanding care
Rated 5 stars out of 5
by Anthony Harry Stock - Posted on 28 April 2024
I was admitted to SEAU at Lincoln Hospital to have life saving abdominal surgery. I would like to thank everyone involved in my care from the operating theatre staff to the ward staff during my 5 day stay. The care was outstanding and extremely professional. Once again, thank you very much.
Visited Emergency Abdominal Surgery on April 2024
Lincoln County Hospital has not yet replied.
-
Review titled Emergency referral nothing done
Rated 1 star out of 5
by Simon Trotter - Posted on 18 April 2024
My wife recently went to her optician who made an emergency referral to Lincoln ophthalmology. The optician said her condition needs seeing as a matter of urgency due to loss of vision in her left eye and a sudden pressure increase. Unfortunately 2weeks later there’s still no sign of an appointment and my wife’s vision is getting worse.
Visited Ophthalmology on April 2024
Lincoln County Hospital has not yet replied.
-
Review titled Oncology Radiotherapy and Chemotherapy
by Anonymous - Posted on 28 May 2024
I have recently been receiving treatment in both Radiotherapy and chemotherapy. After one week of treatment my family suffered a significant bereavement where we sadly lost our youngest son. I have to say the staff in both departments were absolutely wonderful. They were sympathetic loving and showed their feelings readily. They helped me through the entire treatment which without their help and support I know I would have not been able to continue. I have never ever known a group of staff within a hospital that have been so caring and just fabulous. I feel very emotional just writing this review and I cannot begin to express how I feel about them all. Thank god for people like these. I cannot thank them enough and I feel extremely lucky that they were there to help me and my family through this most harrowing of times. Rest assured these wonderful people will be there to help you through your treatment. Thank you once again to each and every one of you.
Visited Don't know on April 2024
Lincoln County Hospital has not yet replied.
-
Review titled Long wait-times, rude staff, poor facilities.
Rated 1 star out of 5
by Anonymous - Posted on 28 March 2024
I’ve visited the hospital 3 times over the last 12 months. The first two occasions, I was seen in UTC, and on one occasion I attended the A&E department. When attending the UTC, I waited for 9 hours, I was in significant pain and bleeding heavily due to (what I now know) was a ruptured ovarian cyst. During this time, I was offered no pain relief, despite being unable to move and crying in pain. I was given no reassurance or compassion from staff. I couldn’t even get a drink of water from the cooler as there were no cups available. I was seen after nine hours, and was told that there was nothing that could be done for me. When discussing my symptoms, I was told by a member of staff ‘I won’t be helping as I’m not trained to deal with vaginas’, this felt incredibly passive aggressive and insensitive. I left the department sobbing, having waited 9 hours in severe pain, to be given no answers or treatment. My partner was with me, and upon seeing me come out of the department so upset and still in pain, he waited around and asked to speak to the consultant that had seen me. He had to threaten a complaint, before we were taken seriously. I was then given two oral paracetamol tablets, and told to walk over to the maternity department for a scan. The consultant didn’t check to see if I’d had any paracetamol earlier on in the evening (I did), so the tablets were useless to me. I was made to walk down the road to the maternity department, despite the pain making it near-impossible to even move. I was offered no wheelchair or assistance. When we arrived at the maternity department, we had to find our own way around. There were no staff, the lights were off, and the place looked abandoned. We eventually found someone and were told again that we’d have to wait. We waited for an additional four hours to be seen, with no communication about what was happening. Upon being seen, I was once again dismissed. I was offered no pelvic scan, no pain relief, and given no indication of what was going on. I felt defeated and was still in severe pain. The following day, I lost a significant amount of blood, leading to a collapse and being unable to get up from the floor. I dealt with this alone as I was so put-off from revisiting the hospital. My second trip to the UTC was very similar. I acknowledge that there’s not always an easy fix for symptoms and complaints, but respect and compassion go a long-way. I felt unsafe and neglected as a patient, and felt that the staff (minus a few) were rude and abrasive. When visiting the A&E, my experience wasn’t much better. Myself, along with other patients, had to sit on the floor, due to a lack of seating. The communication from staff was poor, multiple other patients shared similar frustrations. One gentleman had been left standing/waiting for so long that he collapsed in front of everyone. The hospital itself and the treatment of patients is shocking, it’s very unnerving to have to rely on this service in times of need.
Visited Accident and emergency services on March 2024
Lincoln County Hospital has not yet replied.
-
Review titled Lovely female doctor
Rated 4 stars out of 5
by Laura - Posted on 24 May 2024
I have never visited accident and emergency department before in Lincoln but I was in a bit shocked how busy it actually gets and members of the public just take each other seats very quickly! The public not respecting other peoples privacy if a doctors come up to a patient to speak to them, people just listen in. I went a few weeks ago, saw a female doctor that saw to me, she was lovely, I was worried about why I had an extreme migraine and feeling sick. She did loads of test just to rule things out, and always kept coming back to me to see if I had improved, show that she was concern of my symptoms, very understanding, you could see she was trying to rule everything out, I just felt like in my opinion that’s how a doctor profession should be, very professional. I thought it was lovely that when she finished her shift, while I was sat in A and E, she handed over to me that her colleague was going to take over looking after me, she said bye. I just thought that was really thoughtful. I didn’t get her name, but Thankyou again!
Visited Accident and emergency services on March 2024
Lincoln County Hospital has not yet replied.
-
Review titled Great Experience
Rated 4 stars out of 5
by Anonymous - Posted on 25 March 2024
I came to this hospital for a Pelvic & Abdominal Ultrasound. The wait times for the procedure were excellent. The waiting room was comfortable, clean, tidy - the facilities were clean and good quality. The scan was carried out by an extremely experienced and thorough member of staff - the staff were friendly, understanding and polite, I felt I was in safe hands. My dignity maintained at all times. The procedure was completed promptly and I was seen in good time. The staff gave clear instructions when they needed me to do anything, they answered my questions and asked for my permission. I didn’t come away feeling distressed by the experience because I find investigations very difficult to cope with and sometimes they can be unpleasant especially not knowing what to expect and having had some bad experiences in the past. I’m really grateful for the care I received when attending this department and I can’t really fault the staff. The only thing I would say is that on the appointment letter I received, I was given incorrect instructions about preparation for my ultrasound and this caused anxiety, thankfully it all worked out but I just don’t want anyone else to have to come back on another occasion due to inadequate preparations. I would have no hesitation in recommending this hospital to undergo an ultrasound and reassuring friends or family. Thank you so much.
Visited Diagnostic Imaging on March 2024
Lincoln County Hospital has not yet replied.
Information supplied by United Lincolnshire Hospitals NHS Trust