Lincoln County Hospital
Greetwell Road, Lincoln, Lincolnshire, LN2 5QYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic
Rated 5 stars out of 5
by Katie N - Posted on 14 October 2022
Thank you so much to all the midwives and nurses on the labour ward and on nettleham ward. Fantastic people and a great hospital. Thank you. X
Visited Maternity services on October 2022
Review titled Lincoln County Hospital
Replied on 24 October 2022
Thank you for taking the time to leave such kind words. I am pleased that your birth experience with us was so positive. Lorri Brooks Midwife Matron ULHT / Digital Midwife
Provided by Care opinion
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Review titled I was given full details throughout
by filingbc53 - Posted on 24 October 2022
The hospital clearly explained why I had a recall regarding my mammogram and what they needed to do to further investigate via an ultrasound and second mammogram. I was given full details throughout the procedure and they checked my level of understanding. Throughout they made me feel comfortable and treated me with professionalism and kindness
Visited October 2022
Provided by Care opinion
Review titled Lincoln County Hospital
Replied on 16 November 2022
Dear filingbc53 Thank you for this wonderful feedback. The team will be thrilled to have this feedback passed on to them. Thank you for taking the time to feed this back to us. Hannah Hannah Brewer Deputy Sister –Breast Unit & Clinic 9
Provided by Care opinion
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Review titled Cancer scare
by encryptiondf77 - Posted on 10 November 2022
I went to the doctors first as had found a lump in my neck also very bad chesty cough which doesn't seem to vanish at all. Had covid and can't shake off fatigue or flu feeling. Sent for a X-ray whist I had Covid so changed the appointment for 10 days later . Told I may go to CT scan as well . Had both on a Friday . Had results from doctors then got phone call to say needed PET scan. Had and week later results. I've got red dots and two areas not active . So having antibiotics and inhaler and another scan to see if infection or area of red dots changes also my lungs . If no change then will check further details for cancer and long covid . My whole experience has being just over 6 weeks long . But only a calendar mth due to covid which I had to recover from . Can't fault the service or care I received.
Visited October 2022
Provided by Care opinion
Review titled Lincoln County Hospital
Replied on 21 November 2022
Dear encryptiondf77 Thank you for the amazing feedback, this is the reason we designed and introduced the find out faster respiratory pathway. I am so pleased we have been able to help you quickly and wish you all the best in your recovery. Kind Regards Paul Clark
Provided by Care opinion
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Review titled TIA appointment follow up
by ophiuchusbp45 - Posted on 02 November 2022
I had a telephone appointment with a doctor following a suspected TIA. A previous consultant confirmed I had experienced a TIA and provided medication accordingly. This doctor seemed convinced I had a migraine (despite me not having migraines for 10 years). They didn’t want to explain further - just confident I’d had a migraine. It was a confusing appointment where I didn’t really feel they were listening when I explained I didn’t have migraines anymore. I appreciate and understand how busy people are - but it didn’t feel like they had read my notes properly. This might have been because the appointment was a hour late?
Visited October 2022
Provided by Care opinion
Review titled Lincoln County Hospital
Replied on 22 November 2022
Dear ophiuchusbp45 Thank you for your feedback, to ensure this feedback reaches the clinician involved please would you be able to contact me with some further details. My email address is sam.torgersen@ulh.nhs.uk, Kindest regards, Sam Torgersen, Outpatient Matron Many thanks, Sam
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Review titled Outstanding treatment at Breast Clinic
Rated 5 stars out of 5
by Terri Kiddy - Posted on 21 October 2022
Thank you and congratulations to all concerned. My anxiety was acknowledged and all staff responded effectively and empathically; I was treated with the utmost respect and my dignity was prioritised throughout my attendance. The environment was tranquil and welcoming, with the garden a beautiful feature. I highly commend this department for its attention to patient care.
Visited Breast cancer services on October 2022
Review titled Lincoln County Hospital
Replied on 24 October 2022
Thank you so much for taking the time to leave your kind feedback. I am pleased to hear that you were supported throughout your visit and the environment was welcoming assisting you to relax in such worrying times. I will share your lovely feedback with the team. Thank you once again. Kindest regards Matron Marshall
Provided by Care opinion
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Review titled Put at ease
by Emily 13 - Posted on 27 October 2022
Had an operation with the NHS Lincoln. I was very apprehensive beforehand, but everyone put me at ease and the operation went fantastic.
Visited October 2022
Provided by Care opinion
Review titled Lincoln County Hospital
Replied on 04 November 2022
Hi Emily - this is wonderful to hear - thank you so much for taking the time to write your feedback. I hope your recovery goes well. Take good care.
Provided by Care opinion
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Review titled Rushed neurology consultation
by Cygnet93 - Posted on 02 November 2022
The Neurologist Consultant in Outpatients did not appear to have read my medical notes before hand. They seemed more interested in the patient after me. Not letting me answer the first question before moving on to the second question. Not taking into consideration any of the ECG results from A&E. Rushing the appointment because it was only a 15 minute slot. Didn't appear to know what medication they had put me on. The resistance test left a lot to be desired (I think my dog probably has more resistance in his jaw) so a pointless exercise. Asking random questions that would have been on my 29 year old medical file. My mum asked if I needed to be seen again for a follow up appointment. The response was if I wanted to be seen again, before passing the buck on to cardiologist even before receiving my EEG results! Because it might be something up with my heart , bearing in mind I have had many ECG tests. It seems another pointless exercise and a waste of time (if they are unwilling to take note of them), then requesting a blood test to measure my lametrigne levels after being on them for 2 weeks, only to turn around and say that those results wouldn't have made a difference.
Visited October 2022
Provided by Care opinion
Lincoln County Hospital has not yet replied.
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Review titled Rubbish
Rated 1 star out of 5
by Anonymous - Posted on 11 October 2022
Waited 3 hours and not even triaged in that time and no kids waiting area offered or shown so my child was in tears wanting to leave due to what she was seeing and hearing never mind the tears for her pain nothing to occupy the kids no time showing on waiting times and no offer of any movement on the wait as people who came in after us left before us. Breeding ground for spreading anything contagious as no seats available and kids sitting on adults laps. Constant beeping of machines frightening the kids too was told to come here by the GP instead of making an apt as I was back and forth between gp and orthopaedics not wanting or being able to action an X-ray
Visited Urgent Treatment Centre on October 2022
Lincoln County Hospital has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Martin Howard - Posted on 28 October 2022
Very grateful and happy with the treatment that my mother had on Lancaster ward. All the staff very helpful and kind
Visited Older people's services on October 2022
Review titled Lincoln County Hospital
Replied on 17 November 2022
We would like to thank you for taking the time to feedback to us and the kind words, the team will appreciate seeing this. We are pleased we were able to provide a positive patient and family experience and hope that mum is continuing to do well. Thanks again, Sophie.
Provided by Care opinion
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Review titled Tireless Staff
Rated 4 stars out of 5
by Anonymous - Posted on 30 October 2022
My 97 mother had to attend A & E the staff were unbelievable kind... but so over worked it was truly eye opening... she was on a trolley in a corridor for most of time not ideal... but they did the very best they could .. despite being rushed of their feet.. on some occasions going with out breaks.. they truly deserve so much more thank you
Visited Accident and emergency services on October 2022
Lincoln County Hospital has not yet replied.
Information supplied by United Lincolnshire Hospitals NHS Trust