Leighton Hospital
Leighton Hospital, Middlewich Road, Crewe, Cheshire, CW1 4QJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent care during a difficult childbirth
Rated 5 stars out of 5
by Mark Stephens - Posted on 07 March 2024
Briefly my daughter was admitted with high blood pressure / pre-eclampsia and was complicated by the 'hellp' syndrome (no capitals allowed) which is potentially very serious life threatening condition). Prompt identification and action which is the treatment of choice ie urgent delivery of the baby by emergency Caesarean section in this case. with monitoring during and following to chart recovery. The outcome has resulted in a full recovered mother and healthy baby. Full marks to the Leighton team.
Visited Maternity services on January 2024
Review titled Leighton Hospital
Replied on 26 March 2024
Dear Mark, Thankyou for your kind feedback . I am delighted to hear both Mum and baby are doing well. I will pass on your message to the Midwives and Doctors in the Maternity Unit . Kind regards, Kristine Reilly Labour Ward Manager
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Review titled Excellent treatment and care
Rated 5 stars out of 5
by Kerry F - Posted on 05 February 2024
After a slip on some ice at work, I was taken via Ambulance to A&e….with a suspected broken ankle and in some considerable pain! (Although the gas and air did help :-) I was looked after so well by A&e Minors and seen very quickly by the on call orthopaedic team. X-ray confirmed broken ankle and I would be needing surgery, I was told I would be transferred to Ward 12 (orthopaedic care) as soon as a bed was available. Although I had to wait in the corridor Pod system for a while, the staff there worked so hard looking after all the patients waiting for a bed on a ward. My pain was managed by the nurses and they were constantly checking on patients to see they were ok. After arriving on ward 12 about 12.30am, the staff there were so nice. I know we had to go over admission paperwork and this was night time, the Nurse did that with such care and awareness, he kept the lights and his voice low so as not to disturb other sleeping patients. Having a broken ankle and in a temporary cast, I was unable to use the bathroom myself, so had to rely on the nurses to help with ‘bed pan’. After my initial ‘inward concern’ as they were all male nurses, this was quickly put aside. All of the nurses, majority being male, attended to me with such care, empathy and treated me with respect, assisting in my dignity! Thank you !! The next morning my case was discussed with the orthopaedic surgery team and the surgeon came to advise I would be having surgery that day. Absolute fantastic care by all! Following my surgery, plates and screws included, I was back on ward 12. All the nurses on there work so hard for all the patients and I wanted to thank all who looked after me! I made best use of my time (6 days) by getting to know some patients and the nurses, and more often than not, having such a good giggle with some….I cannot name names on here, but you know who you are ;-) - I thank you! It made a very traumatic experience copeable, I just wish I could have brought you home with me. I wanted also to provide an update to ward 12…. I am now out of my cast and slowly weight bearing, making friends with my boot and crutches, and hopefully on the road to recovery. I salute you all! xxx
Visited Orthopaedics on December 2023
Review titled Leighton Hospital
Replied on 13 February 2024
Dear Kerry, Thank you for the lovely feedback about your recent A&E attendance, I'm glad you were seen promptly, had appropriate pain relief and witnessed staff on the corridor ensuring patients were monitored and well cared for. Kind regards, Heather Summerfield Lead Nurse Manager Emergency Department
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Review titled Lovely staff doing the best they can.
Rated 5 stars out of 5
by Zane - Posted on 20 December 2023
I was sent to Sdec today by my GP after coughing up blood for a week and spent around 6 hours there. The nurses got all the bases covered as quickly as they could, including getting a X-ray within an hour of arriving. They were all friendly, empathetic and attentive. I noticed they helped every patient on the ward however they could. They communicated any change and made sure everyone on the ward had their needs met. The ward was also very clean. The doctor I saw and ENT doctor were also as helpful as they could be and explained everything to me, along with fully checking my file and doing a thorough investigation. The only negative was the long waits for doctors, but that's unavoidable with the NHS stretched as it is. I'm incredibly grateful for all of the help I received in finding out why I'm Ill. It was inconclusive but they left no stone unturned and ensured every major issue was checked and ruled out for my safety, along with moving forward an ENT appointment and arranging a scan to rule out any more serious concerns. I have nothing but gratitude for the care I received there today. I hope all of them have a good christmas, new years and are given time to rest given how hard they all work.
Visited Urgent care centre on December 2023
Review titled Leighton Hospital
Replied on 08 January 2024
Dear Zane, Thank you for your wonderful comment. The staff involved will be very grateful to read your review and to know they are appreciated. I will forward your comment to SDEC. Kind regards, Sheree Welch Patient & Public Involvement Officer
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Review titled My surgeon
Rated 5 stars out of 5
by Helen Paterson - Posted on 24 February 2024
My surgeon has been brilliant and fantastic with what he has done for me. He went thru everything what the surgery was, the pros and cons. Thank you so much.
Visited Don't know on December 2023
Review titled Leighton Hospital
Replied on 18 March 2024
Dear Helen, Thank you for your lovely comment. We are very pleased to hear that your surgery was explained to you thoroughly along with the pros and cons. Kind regards Sheree Welch Patient & Public Involvement Officer
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Review titled Excellent
Rated 5 stars out of 5
by Debs - Posted on 14 January 2024
attended A & E with severe tummy pains on xmas eve The staff could see i was in distress and quickly got me through triage I went to a surgical assessment ward After 2 scans and bloods they couldn’t find a problem but a consultant decided to perform a keyhole investigation on xmas day where they found part of my bowel had died They removed the bad part and joined up the healthy parts Saved my life. All the staff I encountered really looked after me from beginning to discharge Ward 28 staff helping me recover , Thank you to the surgeon whom saved my life. Can’t praise staff from all departments enough. Such an important, busy job and they are run off their feet Thanks again Deb- A&E and Ward 28 patient
Visited Emergency Abdominal Surgery on December 2023
Review titled Leighton Hospital
Replied on 05 February 2024
Dear Deb, Thank you very much for taking the time to Feed back from your experience on ward 28. We love to hear these comments. I have shared this positive comment with the staff on the ward. Your comment has also been forwarded to A&E. Kind regards, Samantha Davey Ward 28 Ward Manager
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Review titled Amazing staff and service
Rated 5 stars out of 5
by Jane Reynolds - Posted on 19 December 2023
I have received excellent service from the urology staff. I was travelling a long distance after I had moved and they made sure I had my appointment extra early because of the 4hr drive I had to get home. They made sure I was treated quickly and went 110% out of their way. Amazing staff
Visited Urology on December 2023
Review titled Leighton Hospital
Replied on 08 January 2024
Dear Jane, Thank you for your comment. It's lovely to hear that you had a positive experience at your appointment in December 23. I have forwarded your comment to the Department, where it will be shared with the staff involved. Kind regards, Sheree Welch Patient & Public Involvement Officer
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Review titled Great service
Rated 5 stars out of 5
by April Wilson - Posted on 11 December 2023
I found the team friendly and helpful throughout. When I was in pain after surgery they gave me support as soon as they could. It would be great if they were contactable all through the week. Overall a great service, thank you
Visited Oral and Maxillofacial Surgery on December 2023
Review titled Leighton Hospital
Replied on 02 January 2024
Dear April, Thank you very much for you kind comments. We endeavor to provide the best service we can. Unfortunately, the outpatient service is commissioned Tuesday to Friday. Kind regards Marion Gordon Dental Nurse Manager, Maxillofacial Department
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Review titled Amazing staff
Rated 5 stars out of 5
by Steve Wilson - Posted on 10 December 2023
Saturday 9th December went to have a Colonoscopy, to be honest I was quite worried, all the staff were really kind, receptionist, ward staff, theatre staff. All really kind and put me at ease, actually made me laugh which was the last thing I thought I would do. I just want to say thanks so much for making time for me.
Visited Gastrointestinal and Liver services on December 2023
Review titled Leighton Hospital
Replied on 18 December 2023
Dear Steve, We're so glad that you were reassured by our staff, before and during your procedure. Your comment is much appreciated and I will forward to the Treatment Centre where it will be shared with the staff there. Thank you Kind regards, Sheree Welch Patient & Public Involvement Officer
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Review titled Very Professional and caring.
Rated 5 stars out of 5
by Margaret - Posted on 16 December 2023
I was extremely nervous going in for my procedure , but from the moment of check in , through theatre, recovery and discharge everyone I came into contact with was clear about their role , answered my queries , helped me feel calm and confident that they all had my best interests at heart. Great teamwork throughout the whole experience- and even though there were many patients to deal with , nothing was too much trouble and I felt individually cared for at all times .
Visited Gynaecology on December 2023
Review titled Leighton Hospital
Replied on 08 January 2024
Dear Margaret, Thank you for your lovely comment. It's so nice to hear that you were made to feel calm and confident by all the staff on the day of your procedure. I have forwarded your message to the Team involved, and I hope you are recovering well. Kind regards, Sheree Welch Patient & Public Involvement Officer
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Review titled Amazing service
Rated 5 stars out of 5
by Nicola Tomlinson - Posted on 12 December 2023
Saw a consultant gynaecologist today at Leighton hospital. She was caring, very informative, gentle and explained everything well. I was given a telephone number to call in case a follow up is required. I can't recommend this consultant and the service I received today highly enough. There is no room for any suggested improvement.
Visited Gynaecology on December 2023
Review titled Leighton Hospital
Replied on 08 January 2024
Dear Nicola, Thank you for your lovely feedback. We are pleased to hear you were well cared for by the Consultant Gynaecologist and the Service, in December 23. I will make sure I pass on your comment to the Team. Kind regards, Sheree Welch Patient & Public Involvement Officer
Information supplied by Mid Cheshire Hospitals NHS Foundation Trust