Blackpool Victoria Hospital
Whinney Heys Road, Blackpool, Lancashire, FY3 8NRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Very good
Rated 5 stars out of 5
by Mr Robert Tait - Posted on 09 December 2022
I went for a excisional biopsy on a lesion on my top lip. I was nervous. The doctor and all the staff were exceptional, they told me everything that was going to happen and made me feel at ease. They gave me information leaflets regarding recovery, to take home.
Visited Oral and Maxillofacial Surgery on December 2022
Blackpool Victoria Hospital has not yet replied.
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Review titled Almost good
Rated 5 stars out of 5
by Ron Seddon - Posted on 30 November 2022
Provision for disabled parking at reception B is great but... the door to reception B is locked and so you are required to walk back across the disability parking and make your way through to general reception, then follow signs to reception B, the reception being some 5 metres from where I was stood outside looking at a locked door and pondering on the level of logic.
Visited Don't know on November 2022
Blackpool Victoria Hospital has not yet replied.
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Review titled Excellent care .
Rated 5 stars out of 5
by Mrs Maureen Roberts - Posted on 07 January 2023
My husband underwent surgery on the 26th of November 2022 . for a left inguinal hernia open repair with mesh .He was kept overnight due to not passing urine , but was discharged on the 27/11 2022 . He only needed one day of pain meds ,he walked around for 15 minutes twice a day for first few days with the help of a walking stick , that increased to 45 minutes , and within two weeks he did not need the support of the walking stick . He followed the guide lines such as no lifting, eating good healthy food and pacing himself . His wound healed perfectly, and for the last two weeks has resumed his hour long walks morning and evening with our Highland terrier ., good going for a man turning 83 years of age this April , who for over two years had to severly limit his walking due to experiencing severe pain for over two years due the the hernia . I would like to thank the surgeons who performed the surgery they did an exellent job, and thanks to nurses on the ward .
Visited General Surgery on November 2022
Blackpool Victoria Hospital has not yet replied.
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Review titled Unprofessional staff
Rated 1 star out of 5
by Anonymous - Posted on 24 November 2022
I came in today almost 32 weeks pregnant with severe pain in my tummy. I had been in previous to this appointment and had been diagnosed with spd. I was told by nurses that if i was concerned about anything, had any pains etc, to call in and come in if instructed. So i went in today with pain completely different to spd and wanted to ensure it was nothing serious. The first thing one of the nurses said to me was 'you need to just get on with it, ' as she had seen me for my last visit. She was extremely unprofessional and i was made to feel as though i was wasting their time.
Visited Maternity services on November 2022
Blackpool Victoria Hospital has not yet replied.
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Review titled rubbish
Rated 1 star out of 5
by mark - Posted on 28 November 2022
took 5 minutes to answer the phone----totally unhelpful---surgery said ring them-they said ring surgery-said that they were out of hours?? asking wether doctor had sent app for blood tests---she didnt help at all
Visited Urgent Treatment Centre on November 2022
Blackpool Victoria Hospital has not yet replied.
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Review titled Exemplary
Rated 5 stars out of 5
by Noel Shepherd - Posted on 13 October 2022
Went to A&E and have got to say a massive Thank You to all the staff second to none, should go home holding your heads high
Visited Accident and emergency services on October 2022
Blackpool Victoria Hospital has not yet replied.
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Review titled Reading patient notes
Rated 4 stars out of 5
by Anonymous - Posted on 26 October 2022
Why don’t some drs read patients notes at appointments? It’s rare for drs to have read the patients notes before bringing them into the consulting room. I know drs are pushed for time and every clinic is full, but I wish they’d just take a couple of minutes to at least skim through the notes. There’s no continuity of care, when you arrive at the clinic it could be any dr you see, not the same one. So they really should be reading the patients notes.
Visited Don't know on October 2022
Blackpool Victoria Hospital has not yet replied.
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Review titled Great under pressure
Rated 5 stars out of 5
by Pamela Tufnell - Posted on 12 November 2022
I went to A and E with gallbladder pain I was given a cuppa and a biscuit after four hours in the waiting room the receptionist was helpful and one of the men on the doors escorted me to the shop as I have Asperger's and get lost easily it's ashame the machine for food and drink doesn't take cash the doctors were brilliant and the man with the drinks trolly was lovely the department is brilliant as they are exstremly busy and under pressure I want to thank everyone for all their help
Visited Accident and emergency services on October 2022
Blackpool Victoria Hospital has not yet replied.
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Review titled disappointed
Rated 3 stars out of 5
by Peter McNally - Posted on 28 October 2022
I turned up yesterday at Fleetwood Hospital for my ENT appointment at 11.30am only to be told that the appointment had been cancelled the previous week. Unfortunately, I had not been informed of the cancellation and I understand that several other patients had the same experience.
Visited Ear, Nose & Throat on October 2022
Blackpool Victoria Hospital has not yet replied.
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Review titled New Knee
Rated 5 stars out of 5
by Mrs Janette Swindells - Posted on 30 September 2022
My thanks for my new Knee and recovery in your Lancashire Suite. The care and feelings to me by all of your staff especially the care shown during theatre and on the Lancashire Suite nothing short of perfect may thanks Janette
Visited General Surgery on September 2022
Blackpool Victoria Hospital has not yet replied.
Information supplied by Blackpool Teaching Hospitals NHS Foundation Trust