Basildon Hospital
Nethermayne, Basildon, Essex, SS16 5NLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Wonderful staff
Rated 5 stars out of 5
by Joanne Cunningham - Posted on 17 March 2024
I only spent 1 day on AMU West before going to another ward but whilst there staff were lovely nothing too much trouble. Moved to Laindon west ward where I spent 4 days. Again wonderful staff from domestic s hostesses and nursing and lovely food . Thank you all so very much I really appreciated it
Visited Don't know on March 2024
Basildon Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Joanne Cunningham - Posted on 17 March 2024
Came to a&e on Monday 11th march extremely busy there but knew I had to stick it out. 26 hrs later I was admitted to ward but during those hrs CT scan ecg bloods taken. Yes it was difficult spending overnight in the dept but at all times staff were kind courteous during very stressful times with the sheer volume of patients they coped wonderfully. I wanted to say a huge thank you to them all I have just come home after lots more tests including an MRI scan and are thankful I got a bed when there were a lot of sick people thank you so much
Visited Accident and emergency services on March 2024
Basildon Hospital has not yet replied.
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Review titled Great from start to finish
Rated 5 stars out of 5
by Sharon - Posted on 11 March 2024
From being brought in ambulance to going on ward everyone was kind and reassuring. Spent 2 weeks on Linford ward all staff were amazing. I was in a compete mess with emotions and pain they all went over and above to comfort and reassure me. Was very emotional being discharged as my safety net was going. Thank you all from the bottom of my heart.
Visited Don't know on February 2024
Basildon Hospital has not yet replied.
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Review titled The worst maternity
Rated 1 star out of 5
by Anamaria Urs - Posted on 20 February 2024
I have been booked for a C section in the morning at 7am then I been called to come at 10am, we came 10am. However, it is 5 pm and not even now I haven’t been told anything. On top of this I haven’t been eating since yesterday evening as I been told and I didn’t even take my Lupus tablets. No one knows anything, I am asking if I should be rescheduled and nobody says anything. The worst! The Worst!
Visited Maternity services on February 2024
Basildon Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Donna - Posted on 11 February 2024
My Dad was unwell and 111 was telephoned who suggested taking him to hospital. He had been to see his GP the week before. He was assessed quickly, bloods done and seen by a doctor twice. The service was impressive and all staff were lovely. His diagnosis was made after his blood test came back and even though no scans were taken the doctor diagnosed him. We were very impressed as he discovered something that his GP had missed. A massive thank you to all the AE staff working at Basildon Hospital between 15.10pm and 19.45pm on 11-2-24.
Visited Accident and emergency services on February 2024
Basildon Hospital has not yet replied.
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Review titled Kind staff at blood test clinic
Rated 4 stars out of 5
by Anonymous - Posted on 20 February 2024
Kind staff at blood test clinic fitted my dad in with just an hour's wait, after I made a mistake and booked the wrong week. He needed the test done on that day for a heart clinic appointment the next week. Really appreciate them doing this even though they were busy.
Visited Don't know on February 2024
Basildon Hospital has not yet replied.
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Review titled Still waiting for a appointment
Rated 3 stars out of 5
by Anonymous - Posted on 30 January 2024
After a long wait in an and e finally got my foot in boot can’t fault the staff they were fab but still waiting for an appointment for the fracture clinic a week later.
Visited Accident and emergency services on January 2024
Basildon Hospital has not yet replied.
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Review titled Cancelled Appointment - Twice
Rated 1 star out of 5
by JOHN SEXTON - Posted on 11 January 2024
Cancelled Appointment - Twice 1st appointment cancelled by letter 2nd appoint cancelled by telephone 3 Hours before the appoint Appointment is for minor surgery and has been over 9 months waiting with no idea what my next - 3rd appointment date will be.
Visited Don't know on January 2024
Basildon Hospital has not yet replied.
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Review titled Shear incompetence
Rated 1 star out of 5
by Anonymous - Posted on 31 January 2024
My partner who is suffering from cancer was admitted 4 days ago, for other problems, today they decided to move him from one ward to another. He was specifically advised that there was a bed available on the second ward. This was a total lie. Apparently the Site team chose to move him to a corridor. We have been advised by the first ward that this is the second complaint today towards the Site team. I do not understand why this incompetence is allowed to continue and why they are still employed. This is damaging both my partner’s and my mental health.
Visited Don't know on January 2024
Basildon Hospital has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Ian Curtis - Posted on 14 December 2023
been putting of going to a&e for 6 weeks but taking 7 tramadol tablets and the pain was still unbearable had to go to a&e waited 45minutes to get triage and then a 20 minutes wait to go into majors from having my blood tests and drips sorted out the staff was outstanding saw a orphapedic surgeon who said she will arrange a mri scan ,in less than 24hrs had a phone call from the hospital got my scan in 4 days time ,I know people moan about our nhs it's not there fault its the government who has not been spending the money on our Fantastic nhs, they would rather waste it on other things, I just can not thank the staff who treated me enough thank you
Visited Accident and emergency services on December 2023
Basildon Hospital has not yet replied.
Information supplied by North East London NHS Foundation Trust