Addenbrooke's
Hills Road, Cambridge, Cambridgeshire, CB2 0QQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic service and staff
Rated 5 stars out of 5
by Kamila marciniak - Posted on 15 June 2023
I had surgery done and staff were lovely , friendly.Doctors very sensitive and did a great job of putting my wound together. In next couple of days I came back so see if would is infected.The nurses and receptionist were more than I expected.Thank you so much for being so kind!I don't know the named but it was in the morning of 15 July 23.
Visited Dermatology on June 2023
Addenbrooke's has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Graham Bye - Posted on 17 July 2023
Yet again CUH delivers. Recently seen a new consultant to me who made me feel at ease and who was very helpful Thank you so much
Visited Endocrinology and Metabolic Medicine on June 2023
Addenbrooke's has not yet replied.
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Review titled Professional, friendly reassuring, thoughtful
Rated 5 stars out of 5
by Tracey KB - Posted on 29 June 2023
Throughout the whole process of treatment all staff have been wonderful, very thoughtful, kind remaining professional. A big shoutout to the staff in the carpark, unbelievably kind and thoughtful! - The only poor service was from the in hospital pharmacy - they need more training and staff.
Visited Colorectal cancer services on June 2023
Addenbrooke's has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 15 May 2023
Arrived in A&E at 9pm, not very busy. Triaged quickly,Bp and ecg done. Get transferred to Eau within 2 hours. Not busy up there. Had BP taken was very low.nurse comes and takes bloods 4 hours after we had arrived. Still not seen anyone.was told dr would see us next, she walked off the ward and no one knew where she was. Sat waiting for 9 hours and still not even seen a dr. Nurses werent bothered, no further checks on me during the 7 hours i was sat in eau. Discharged myself in the end . What a farce.
Visited Accident and emergency services on May 2023
Addenbrooke's has not yet replied.
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Review titled Fantastic Care
Rated 5 stars out of 5
by Paula - Posted on 01 July 2023
I recently had a Liver Transplant and would like to thank everyone on the Transplant Team for the care I received during my stay. You are all brilliant !
Visited Gastrointestinal and Liver services on May 2023
Addenbrooke's has not yet replied.
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Review titled wonderful
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2023
The paediatric rheumatology team at Addenbrookes are amazing - thank you for all your help - staff are kind and hard working - all care given was great
Visited Rheumatology on May 2023
Addenbrooke's has not yet replied.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2023
Starting with the receptionist, to the two ladies who physically examined my breast, then the technologist and radiologist who gave the ultrasound, ending with the consultant who double checked the scan, this service was exemplary. Every member of staff made me feel welcome and reassured; I cannot compliment this service highly enough/
Visited Breast cancer services on April 2023
Addenbrooke's has not yet replied.
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Review titled Brilliant experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 April 2023
My boyfriend recently stayed on ward a5 whilst awaiting having brain surgery to have a new shunt fitted. The staff on tbe ward weee so kind and caring . Nothing was too much trouble. He has recently been discharged and said even though he hates hospital it was a pleasant experience . Thank you to all the staff on ward a5
Visited Neurosurgery on April 2023
Addenbrooke's has not yet replied.
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Review titled Another great experience
Rated 5 stars out of 5
by Paul Breen - Posted on 26 April 2023
I was seen in the ENT department following a referral. As has happened so many times on recent visits to Addenbrookes I was seen promptly, professionally, personably and with great thoroughness. My recent experiences have been exemplary. Thanks to you all at Addenbrookes.
Visited Ear, Nose & Throat on April 2023
Addenbrooke's has not yet replied.
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Review titled Brilliant staff
Rated 5 stars out of 5
by Heather - Posted on 01 May 2023
Friendly, professional and reassuring. From the beginning in The emergency department , all staff were incredible in the face of huge pressure. The staff in a5 (room 20) were lovely, proper nursing with a smile and humour. The doctors were so reassuring and got the job done. You are all incredible five stars
Visited Oral and Maxillofacial Surgery on April 2023
Addenbrooke's has not yet replied.
Information supplied by Cambridge University Hospitals NHS Foundation Trust