Wentworth Medical Practice.
38 Wentworth Avenue, Finchley, London, Greater London, N3 1YLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Greta practice
Rated 5 stars out of 5
by Julia - Posted on 12 May 2023
Ever since I have joined the practice the staff have been very friendly, helpful and empathetic towards me.
Visited May 2023
Review titled Wentworth Medical Practice.
Replied on 22 May 2023
Dear Julia Thank you for taking the time to post such a positive review which will be passed on to the practice team. Kind Regards Katrina Collins Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2023
She is very nice and polite to me. She lets me speak and informs me accurately what I need to do and take regarding my situation.
Visited May 2023
Review titled Wentworth Medical Practice.
Replied on 12 June 2023
Dear Patient Thank you for taking the time to post a positive review which will be shared with the practice team. Kind Regards Katrina Collins Practice Manager Derwent/Wentworth Practices
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2023
I was recently very concerned by my husband's health so econsulted the practice. An hour later I had a call to take him in for an appointment first thing the following morning. The doctor was extremely thorough and quickly made changes to my husband's medication, having spotted hypothyroidism. I was very grateful for his expertise, swift action, care and attention
Visited May 2023
Review titled Wentworth Medical Practice.
Replied on 22 May 2023
Dear Patient Thank you for taking the time to post such a positive review which I will pass on to the practice team. Kind Regards Katrina Collins Practice Manager
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Review titled Inappropriate behaviour
Rated 1 star out of 5
by Anonymous - Posted on 23 May 2023
Today (my husband called on behalf of me to ask about my medication which has been taken of my repeated medication without letting me know)..he asked the person who answered the phone to make an appointment for me with one of the gp but she/he suggested one of the nurses which I don’t want to meet, she/he refused to make any appointments unless with this specific person, so I talked to her/him I was shocked, she/he asked me (why your husband is calling for you) is it her/his job to know why and when I asked for an appointment with one of the Gp she/he hang up on me!!!! Is this the way you supposed to help your patients! I have many issues to deal with, don’t need extra stress to be added to my life. She/he was rude, doesn’t want to help just forcing me to accept what she/he is suggesting..which I have the right to accept or not. My call was at 10:35 today you can go back to the call and check the way the reception person answered our request. (I have declared many time to this team through written note that I need my husband to call on my behalf)
Visited May 2023
Review titled Wentworth Medical Practice.
Replied on 23 May 2023
Dear Patient I am sorry you appear to have had a negative experience at the practice. Can I ask that you contact me directly at the practice please to clarify your request? Kind Regards Katrina Collins Practice Manager
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Review titled Great Practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 April 2023
When I called for an appointment they were able to get me one within a week which is very quick. Doctor that saw me was brilliant
Visited April 2023
Review titled Wentworth Medical Practice.
Replied on 25 April 2023
Dear Patient Thank you for taking the time to post such a positive review for our practice. It is much appreciated and will be shared with our practice team. Kind Regards Katrina Collins Practice Manager
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Review titled excellent practice
Rated 5 stars out of 5
by Forouzan Barband - Posted on 31 March 2023
Extremely impressed & delighted with consultation. Very pleasant and helpful. I felt well informed on my treatment.Very helpful nice manner of the receptionist.
Visited March 2023
Review titled Wentworth Medical Practice.
Replied on 05 April 2023
Dear Forouzan Thank you for taking the time to post such a positive review on our practice. Your comments will be shared with our team at our next Practice Meeting. Kind Regards Katrina Collins Practice Manager
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Review titled Medication delayed
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2023
On two separate occasions, I have been left short of regular medication. 1 I ordered a repeat prescription online, it was noted and confirmed but practice failed repeatedly to send to the pharmacy. 2 I was told a nurse review required for second repeat prescription, and was given a telephone 'appointment' 10 days ahead after an hour on hold. The appointment was a 5 hour window during which nurse could call at any time. When she called, the review required an attendance. Meaning now short of that medication.
Visited February 2023
Review titled Wentworth Medical Practice.
Replied on 20 February 2023
Dear Patient Thank you for your review. Whilst I can understand your irritation at the delay in receiving your medication all patients are advised that an annual medical review is required which includes a review of their current medication. Please feel free to contact me at the practice and I will do my best to clarify your current position. Kind Regards Katrina Collins Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2023
The team at the practice are amazing. Always offered an appointment when needed. Very efficient, timely response's with easy accessibility. Overall 10/10 in my recent experience. Thank you everyone!
Visited January 2023
Review titled Wentworth Medical Practice.
Replied on 24 January 2023
Dear Patient Thank you for taking the time to post such a positive review which I shall pass on to staff at the next Practice Meeting. Kind Regards Katrina Collins Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Leela Floyd - Posted on 22 March 2023
My husband and I have been with this practice for almost 16 years and it is one of the best in London. The doctors are excellent and professional. Thus far, I have not had any problem with getting to see a doctor. At my great age, I am glad to be with a practice that I feel will take care of me.
Visited January 2023
Review titled Wentworth Medical Practice.
Replied on 22 March 2023
Dear Mrs Floyd Thank you for posting such a positive review which will be shared with the practice team at the next team meeting. Kind Regards Katrina Collins Practice Manager
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Review titled Online appointment actually works:)
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2022
I've been called for appointment based on my earlier submission online. I'd been sceptical about filling a form online about my health issues and hoping anyone would come back to me with any respond, but they did. I was booked to my doctor this week. Excellent service. Nice people.
Visited November 2022
Review titled Wentworth Medical Practice.
Replied on 21 November 2022
Dear Patient Thank you for taking the time to post a positive review highlighting our use of different communication routes for patients. Your comments will be shared with staff at our next Practice Meeting. Kind Regards Katrina Collins Practice Manager