Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2025
Nurse was amazing. Really supportive. Professional while personable, really made a difference on the day.
Visited April 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Anonymous, Thank you for leaving us a 5-star review. Kind Regards, Vine Medical Group
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Review titled Reassuring Experience
Rated 5 stars out of 5
by Michael Williams - Posted on 17 April 2025
Having recently used free Blood Pressure check and needing medication as a result, the ECG follow on protocol was a reassuring appointment. My nurse practitioner was excellent and I felt confident in the future after wards. Many thanks.
Visited April 2025
Review titled Vine Medical Group
Replied on 23 May 2025
Dear Michael, Thank you for leaving us your review. We will pass your comments on to the nurse you saw. Kind Regards, Vine Medical Group
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Review titled Great doctor
Rated 5 stars out of 5
by Lorraine Walker - Posted on 16 April 2025
I was extremely impressed with the doctor that I saw on 15th April 2025. He put me at ease, seemed genuinely concerned with my problems showing a great deal of empathy and understanding. He examined me, explained the process going forward regarding treatments etc giving me details of who to contact next for help. I left the surgery feeling very satisfied and confident.
Visited April 2025
Review titled Vine Medical Group
Replied on 23 May 2025
Dear Lorraine, Thank you for your review. It's good to hear that the doctor that you saw was so understanding and left you feeling confident in the next steps. We will pass the comment on to the GP you saw. Kind Regards, Vine Medical Group
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Review titled Lovely people - rubbish logistics!
Rated 4 stars out of 5
by Anonymous - Posted on 09 April 2025
I am a new patient. First appointment cancelled. I had to re-request. Doctor was brilliant! Blood test appointment - cancelled!! Had to re-request. Phlebotomist was amazing! The most recent receptionist (not the first couple) was useless and came over quite rude!! In short - great professionals (mostly) but rubbish logistics!
Visited April 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Anonymous, We appreciate you taking the time to leave us your review. Please accept our apologies for the cancellations you experienced. We only ever cancel appointments as a last resort if the clinician is unexpectedly unable to work. I'm sorry to hear that you didn't have a good experience with the reception team, we will take this feedback on board. Kind Regards, Vine Medical Group
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2025
The nurse I saw is always polite and listen s to what I have to say. She has helped me with my diabetes.
Visited April 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Anonymous, Thank you for taking the time to leave us your comment. Kind Regards, Vine Medical Group
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Review titled Fantastic, empathetic and holistic
Rated 5 stars out of 5
by Debbie Morgan - Posted on 24 April 2025
My mother attends weekly for dressings. Her care has been nothing short of amazing. At all times she has been treated with the utmost respect, with empathy, understanding and professionalism. Her care has been carefully explained acknowledging her deafness, which she herself fails to acknowledge! Her care, when required, has been seamlessly transitioned from HCA, to nurse, to GP and referrals made as deemed necessary all within the one appointment. It genuinely was as if she was the only patient and quite obviously she is one of many 1000s. Any ‘outside appointment’ queries have been responded to by the reception team in a calm and caring manner. As a carer I am truly grateful for the service provided by Vine Medical Group to my elderly mother. Thank you all so much
Visited April 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Debbie, Thank you for leaving us such a lovely comment. We will share it with the team. Thank you, Vine Medical Group
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Review titled Shocking practice
Rated 1 star out of 5
by Anonymous - Posted on 09 April 2025
As a patient I struggle to get through to the surgery amd when I did, on this occasion. I was met by a Gp saying that I could only talk about one issue. Despite me explaining that the kidney issues I ended up in A&E abut a week ago (the delay due to the e consult process) was likely due to my diabetes. And that the hospital had highlighted that I had high blood pressure. But he maintained that I should “pick one” to discuss and book another appointment “if I needed it”. There was no discussion about my high blood sugar (ver 24) after I said that the high blood pressure was my biggest worry.I find it concerning that a GP could hear this and not discuss this. Terrible service and lacking patient care from my perspective.
Visited April 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Anonymous, Thank you for taking the time to leave us your feedback. I would like to investigate the issues you raise, please contact me at hiowicb-hsi.vinemedicalgroup-complaints@nhs.net. Kind Regards, Sarah Assistant Practice Manager Vine Medical Group
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Review titled Great friendly practice
Rated 5 stars out of 5
by Peter Cook - Posted on 10 April 2025
Seen by a friendly nurse who made me feel at ease. Very professional and efficient and explained everything. Well done.
Visited April 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Peter, We appreciate you taking the time to leave us your review. We will share your comments with the nurse you saw. Kind Regards, Vine Medical Group
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Review titled very efficient and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2025
myself and husband both attended for our covid jabs the staff are friendly and efficient we were both seen quickly and i also was given my pneumonia jab as it wasn’t up to date.
Visited April 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Anonymous, Thank you for leaving us a five-star review. Kind Regards, Vine Medical Group
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 09 April 2025
Good experience having a blood test with a full explanation as to why the different samples were taken all done with a courtesy and friendly manner
Visited April 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Anonymous, We appreciate you taking the time to leave us your review. Kind Regards, Vine Medical Group