Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good practise
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2025
I had a very productive face to face appointment although the first for a very long time. It was very beneficial and hopefully leads to more help for my PTSD and Cancer illnesses. Thank You.
Visited May 2025
Review titled Vine Medical Group
Replied on 29 May 2025
Dear Anonymous, Thank you for leaving us a 5-star review. We appreciate you taking the time to leave us your feedback. Kind Regards, Vine Medical Group
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Review titled blood pressure test
Rated 4 stars out of 5
by Anonymous - Posted on 14 May 2025
Yesterday morning I went for a blood pressure test my I was very happy with the result of my blood test Kelly Jordan
Visited May 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Kelly, Thank you for leaving us your review. We appreciate you taking the time to share your experience. Kind Regards, Vine Medical Group
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Review titled Delayed appointment
Rated 2 stars out of 5
by Anonymous - Posted on 17 May 2025
My appointment was difficult to book as no appointments were available, after finally getting an appointment they we running 40 minutes late
Visited May 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Anonymous, Thank you for taking the time to share your feedback. We're truly sorry to hear that you had difficulty booking an appointment and that your appointment didn’t run on time. We understand how frustrating that can be and appreciate you bringing it to our attention. Kind Regards, Vine Medical Group
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Review titled Excellent service
Rated 5 stars out of 5
by Mr. IR Sloan - Posted on 16 May 2025
The appointment of one specific reason to follow up BP results, the nurse was able to take a blood sample and advise on other ongoing ailments . This saved the need to have several separate appointments. Thank you to nurse Laura.
Visited May 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Mr Sloan, Thank you for taking the time to leave us your feedback. We have shared your comment with Nurse Laura. Kind Regards, Vine Medical Group
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Review titled Doctors surgery
Rated 4 stars out of 5
by Anonymous - Posted on 20 May 2025
Went for a blood test. Nurse was extremely good. Got blood first time painlessly. Very positive experience.
Visited May 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Anonymous, We appreciate you taking the time to leave us your review. thank you for sharing your experience. Kind Regards, Vine Medical Group
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Review titled Good appointment
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2025
My appointment was on time. Friendly greeting by receptionist. Did not feel rushed at appointment. Everything explained. Given time to ask questions. Thankyou
Visited May 2025
Vine Medical Group has not yet replied.
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Review titled Helpful Staff
Rated 4 stars out of 5
by Chris - Posted on 20 May 2025
Excellent service went in for my appointment with the nurse 15 minutes early, took pictures for further consultation to identify ongoing medical condition.
Visited May 2025
Review titled Vine Medical Group
Replied on 27 May 2025
Dear Chris, Thank you for leaving us your review. We appreciate you taking the time to leave your feedback. All the best, Vine Medical Group
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Review titled Much improved GP Practice
Rated 4 stars out of 5
by Mrs Leslie Morris - Posted on 23 May 2025
My consultation was with a GP who I have been fortunate to see recently. As always he was kind, considerate and understanding. It is such a relief to feel that as a carer I am no longer without any support from my GP Practice. In recent weeks I have also had supportive telephone conversations with two other Doctors and altogether this has changed my opinion of Vine Medical. Before this I felt that we had no GP Practice as it was simply too difficult to get any response to any request. Now there appears to have been a general improvement. The reception staff are also kind and helpful and I just hope that it remains this way
Visited May 2025
Review titled Vine Medical Group
Replied on 29 May 2025
Dear Mrs Morris Thank you for your thoughtful comments. We are continually trying to improve our service and it's good to hear that you are having more positive experiences with us. We will share your comment with the wider team. Kind Regards, Vine Medical Group
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Review titled No gloves taking blood
Rated 1 star out of 5
by Anonymous - Posted on 22 May 2025
I went for a blood test at Stakes Lodge. The nurse had to leave the room to get a needle, so she touched the door handle going in and out, then touched the keyboard and used a pen, then got the blood vial tubes and attached the needle to them (didn’t wash her hands after touching any of this). I then said are you going to use gloves and she said no! She put a tiny bit of hand gel on. I refused, as she was about to rub my arm with a hand that had touched someone else’s filled blood tubes, a keyboard, door handles etc etc and not washed them and refused to wear gloves. She said she could make me another appointment with someone who will wear gloves ? She said nothing available for 3 weeks, I’d already waited over 2 weeks for this test. Basic hygeine, let alone cross contamination of samples and risk of disease ….
Visited May 2025
Review titled Vine Medical Group
Replied on 29 May 2025
Dear Anonymous, We appreciate you taking the time to leave us your review. Current Infection Prevention Control guidance does not require clinicians to wear gloves for taking blood samples. But they should follow correct handwashing procedures. We will share your comment with the nursing team for review. Kind Regards, Vine Medical Group
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Review titled Friendly practice
Rated 5 stars out of 5
by Craig musto - Posted on 10 May 2025
Always polite and friendly seen on time and very helpful doctors look forward to visiting again my wife had also nothing but good things to say.
Visited May 2025
Review titled Vine Medical Group
Replied on 29 May 2025
Dear Mr Musto, Thank you for leaving us a five-star review. It's great to hear that both you and your wife have had positive experiences. Kind Regards, Vine Medical Group