Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Sandie - Posted on 12 January 2024
Literally popped into Forest End today (12/1/24) to enquire about letter I received re statins. Receptionist was very helpful and arranged for a telephone call with a Pharmacist in a few weeks time. Great service so far.
Visited January 2024
Review titled Vine Medical Group
Replied on 18 January 2024
Dear Sandie, Thank you for leaving us a five-star review. I will pass your comment on to the reception team. Kind Regards, Vine Medical Group
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Review titled Caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2024
Not kept waiting long, warm and friendly nurse for my B12 injection. Not a lot more to say about a regular injection I have every 12 weeks.
Visited January 2024
Review titled Vine Medical Group
Replied on 22 February 2024
Dear Anonymous, Thank you for taking the time to leave us your review. I will pass your comment onto the nursing team. Kind Regards, Vine Medical Group
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2023
Very friendly, caring and understanding staff and Dr actually listened and was sympathetic and put me at ease
Visited December 2023
Review titled Vine Medical Group
Replied on 09 January 2024
Thank you so much for leaving us a five-star review. I will pass your comment back to the GP team. Wishing you all the best, Vine Medical Group
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Review titled A positive experience
Rated 4 stars out of 5
by Michael Bone - Posted on 17 December 2023
My practice informed me of the actions I needed to undertake to prepare for my visit. The instructions were quite precise and making an appointment was not for a couple of weeks but I was not an urgent case. The overall service, advice and continual health care has my confidence to remain at my current practice.
Visited December 2023
Review titled Vine Medical Group
Replied on 18 January 2024
Dear Mr Bone, Thank you for taking the time to leave us your review. It's so good to hear that our service gives you confidence in us. I will be sure to share your comments with the wider team. Kind Regards, Vine Medical Group
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Review titled Good overall practice.
Rated 3 stars out of 5
by Anonymous - Posted on 13 December 2023
I attended a diabetes review. The nurse was great and the review was completed in good time. I was able to ask questions related to my review and have a useful conversation. It helped that I had taken a number of blood pressure readings leading up to my appointment over a number of days and this proved useful. My blood test was carried out without problem as was examination of feet. An overall good experience. Thank you.
Visited December 2023
Review titled Vine Medical Group
Replied on 18 January 2024
Dear Patient, Thank you for leaving us a good review. We will pass your comments back to the nursing team. Kind Regards, Vine Medical Group
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Review titled Process worked well
Rated 4 stars out of 5
by Sue Franklin - Posted on 19 December 2023
Saw GP who asked for blood tests. Received appointment straight away. Blood tests back and put on my app. Would like someone to follow up results but fingers crossed that is next in the process
Visited December 2023
Review titled Vine Medical Group
Replied on 22 December 2023
Dear Mrs Franklin, Thank you so much for leaving us your review. I'm pleased to hear you were able to get an appointment quickly and that you were able to use your NHS app to see your results were back. I'm sure a member of our team will be in contact shortly. Kind Regards, Vine Medical Group
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Review titled Lovely healthcare assistant
Rated 4 stars out of 5
by Anonymous - Posted on 22 December 2023
Went for my routine pre diabetes blood test and had the most cheerful and lovely lady taking my blood. Happy to chat, gave some advice and even told me I was doing an amazing job as a mother after having a really bad couple of years with anxiety. Definitely felt as ease and need were met.
Visited December 2023
Review titled Vine Medical Group
Replied on 09 January 2024
Dear Anonymous, Your comment made our day! Thank you so much for giving us such lovely feedback I will pass it on to the nursing team. All the best, Vine Medical Group
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Review titled Easier to make an appointment than I expected
Rated 4 stars out of 5
by Anonymous - Posted on 08 December 2023
I used the Anima system for the first time. It took me a while to fill out and said it may take a few days before I got a reply. I had a text the same day offering me an appointment a few days later. I was examined by a doctor who gave me advice.
Visited December 2023
Review titled Vine Medical Group
Replied on 22 December 2023
Dear Patient, Our Anima form does take a lot of details, and so can take a few minutes to complete, but it really does help our systems and clinicians to ensure we get you to the right care for your symptoms. We're really pleased with how the system is going and we're finding we're able to get back to patients much more quickly than anticipated. All the Best, Vine Medical Group
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Review titled Poor B12 Management
Rated 1 star out of 5
by Anonymous - Posted on 15 December 2023
Gp's at this surgery have do not have enough knowledge of B12 deficiency or the long term, irreversible damage caused when not managed properly. With poor B12 management plans, likely down to cost, despite it being a very low cost treatment plan.
Visited December 2023
Review titled Vine Medical Group
Replied on 18 January 2024
Dear Anonymous, Thank you for taking the time to leave us your review. We would like to look into this further, please contact us at hiowicb-hsi.vinemedicalgroup@nhs.net with your details. Kind Regards, Vine Medical Group
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Review titled Nice practice
Rated 5 stars out of 5
by Peter Finch - Posted on 23 December 2023
Went to the vine in Milton road, for my PSA jab,in and out in 5 minutes, also my ongoing treatment is being taken care of as quickly as can be expected,I'm very happy, thankyou
Visited December 2023
Review titled Vine Medical Group
Replied on 09 January 2024
Dear Mr Finch, I'm pleased your appointment was completed swiftly and that you ongoing treatment is also going ahead quickly. Kind Regards, Vine Medical Group