Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good annual review appointment
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2024
A very organised appointment. Urine and blood tests were taken. Weight was discussed as was general health. All very painless!
Visited February 2024
Review titled Vine Medical Group
Replied on 26 February 2024
Dear Anonymous, Thank you for taking the time to leave us your review. Kind Regards, Vine Medical Group
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Review titled Amazing Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 17 February 2024
The clinician I saw is someone I see in a regular basis. I need to have B12 every 3 months. My needle phobia is handled very well by this clinician. Many thanks
Visited February 2024
Review titled Vine Medical Group
Replied on 01 March 2024
Dear Anonymous, Thank you for leaving such a lovely comment. I will pass it back to the nursing team. Kind Regards, Vine Medical Group
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Review titled Brilliant surgery
Rated 5 stars out of 5
by Sally Watts - Posted on 09 February 2024
I was welcomed, checked in and treated very well by a young man on reception. I had an appointment to see the nurse, she was on time and very pleasant to talk to, I was dealth with in a mind and friendly manor, thank you.
Visited February 2024
Review titled Vine Medical Group
Replied on 26 February 2024
Dear Sally, Thank you for leaving us such a brilliant review. I will pass it on to our reception and nursing teams. Kind Regards, Vine Medical Group
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Review titled Waiting on the phone
Rated 3 stars out of 5
by Leslie Wood - Posted on 28 February 2024
I spent 9 hours over 3 days on the phone jast week to see a doctor they were supposed to call me back but did never one day I was number 13 in living then moved to number 8 after 2 hours great progress when I phoned after 3 hours I was not even on the list and so it goes on what do I do
Visited February 2024
Review titled Vine Medical Group
Replied on 01 March 2024
Dear Mr Wood, Thank you for taking the time to leave your review. I'm sorry that you had such a long wait on our phone lines, we know they can be busy, and we're trying to promote our online system to those who are able to use it to free up the phone lines for those who can't. If you are able to go online then please contact us via our Anima form. Kind Regards, Vine Medical Group
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Review titled Great service
Rated 5 stars out of 5
by David Thomas - Posted on 16 February 2024
Following use of the Anime appointment process I recieved prompt response and was quickly seen. The doctor was very efficient and quickly arrived at a plan for follow up treatment.
Visited February 2024
Review titled Vine Medical Group
Replied on 26 February 2024
Dear Mr Thomas, I'm pleased that using Anima helped you get a quick response. Kind Regards, Vine Medical Group
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Review titled Excellent consultation
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
Efficient booking system. GP very caring, helpful and knowledgeable. Appointment exactly on time. Receptionist also polite, pleasant and helpful.
Visited February 2024
Review titled Vine Medical Group
Replied on 01 March 2024
Dear Anonymous, Thank you for taking the time to leave us an excellent review. I will pass your comment back to the GP and Reception teams. Kind Regards, Vine Medical Group
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Review titled Appointment for blood test
Rated 1 star out of 5
by Mike McKee - Posted on 15 February 2024
Although I had an appointment card and text reminder for z blood test when I arrived at the surgery i was not on the system and was a refused a test
Visited February 2024
Review titled Vine Medical Group
Replied on 01 March 2024
Dear Mr Mckee, I'm sorry there was confusion about your appointment. I hope you have now been seen for your blood test. If not please get in touch with the surgery. Kind Regards, Vine Medical Group
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Review titled Great service
Rated 4 stars out of 5
by Monica Richards - Posted on 14 February 2024
Had an appointment with respiratory nurse via video call. Called when they said and the experience was very good and made sure I was happy and managing with my inhalers and I was well.
Visited February 2024
Review titled Vine Medical Group
Replied on 26 February 2024
Dear Monica, Thank you for taking the time to leave us a great review. I will ensure your comment is passed onto the respiratory nurses. Kind Regards, Vine Medical Group
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Review titled Appointment on time and nurse was friendly and efficient
Rated 4 stars out of 5
by Anonymous - Posted on 15 February 2024
I was invited for a review with a nurse who took a blood sample and my blood pressure. The nurse was very friendly and efficient.
Visited February 2024
Review titled Vine Medical Group
Replied on 26 February 2024
Dear Anonymous, Thank you for leaving us your review. I will share it with the rest of the team. Kind Regards, Vine Medical Group
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Review titled No problem
Rated 5 stars out of 5
by Lynnette Gauntlett - Posted on 15 February 2024
I was having a follow up blood test and went in punctually and the phlebotomist was very friendly and pleasant. She explained what she was doing and it was completely painless and a pleasant experience.
Visited February 2024
Review titled Vine Medical Group
Replied on 26 February 2024
Dear Lynnette, We appreciate you taking the time to leave us such a lovely review. will pass your comment onto our phlebotomist. Kind Regards, Vine Medical Group