Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Listening doctor's
Rated 5 stars out of 5
by Nigel b - Posted on 17 October 2024
Attended forest end. Doctor proactively offered to accommodate my mobility issues even before the consultation, And then listened, great, a sometimes an overlooked trait when under pressure. Then discussed and offered options that were best for me. Very professional with a caring attitude. Many thanks
Visited October 2024
Review titled Vine Medical Group
Replied on 09 December 2024
Dear Nigel, Thank you for leaving us your review. We will pass your feedback on to the GP team. Kind Regards, Vine Medical Group
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Review titled Efficient vaccinations
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
The staff giving flu and Covid vaccinations were extremely friendly and efficient. The booking system was very easy to use. Well done to all involved 👍
Visited October 2024
Review titled Vine Medical Group
Replied on 09 December 2024
Dear Anonymous, Thank you for leaving us a five-star review. It's good to hear the system was efficient and that the staff were friendly. Kind Regards, Vine Medical Group
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Review titled Stakes Lodge site!
Rated 1 star out of 5
by Anonymous - Posted on 10 October 2024
I have been a patient with vine medical group my entire life and have always had a satisfactory experience at both forest end and the health centre. I attended an appointment at stakes lodge site this week, and have never come across a more miserable reception team. They barely acknowledge you standing at the desk, and when asking simple questions, the attitude is really unacceptable. I asked for directions to the room upstairs and was looked at like I had three heads. I then attended an appointment at the health centre and my experience was totally different. Staff are friendly, knowledgeable and approachable.
Visited October 2024
Review titled Vine Medical Group
Replied on 02 December 2024
Dear Anonymous, Thank you for taking the time to leave us your feedback. I'm sorry you've had such a poor experience at our Stakes Lodge Site. Please send more details, including the date and time that you visited Stakes Lodge to hiowicb-hsi.vinemedicalgroup-complaints@nhs.net for the attention of myself and I will follow up appropriately. Kind Regards, Sarah Assistant Practice Manager
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Review titled Efficient Service Delivery
Rated 5 stars out of 5
by Peter Rowling - Posted on 12 November 2024
Very pleasant reception on arrival for joint covid and flu vaccinationsCalled in on time and made to feel at ease with basic questions and facts presented. Very efficient vaccination delivery with friendly dialogue,discharged promptly.
Visited October 2024
Review titled Vine Medical Group
Replied on 23 December 2024
Dear Mr Rowling, Thank you for taking the time to leave us your review. It's good to hear that you found our vaccination clinic so efficient. All the best, Vine Medical Group
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Review titled Friendly Staff
Rated 4 stars out of 5
by Peter Close - Posted on 21 October 2024
My attendance at the health centre was for flu and Covid injections, a very prompt service with little delay and good communication to remind me not to miss the appointment
Visited October 2024
Review titled Vine Medical Group
Replied on 23 December 2024
Dear Mr Close, Thank you for leaving us your review. It's good to hear that the service was prompt and that the reminder sent was helpful. Kind Regards, Vine Medical Group
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Review titled Thank you
Rated 5 stars out of 5
by James Passingham - Posted on 08 October 2024
Just attended the Waterlooville Health Centre for a blood test, I was quite nervous but the Nurse was so kind and put me at my ease.
Visited October 2024
Review titled Vine Medical Group
Replied on 23 December 2024
Dear Mr Passingham, Thank you for leaving us a five-star review. It's good to hear that the nurse was able to put you at ease. Kind Regards, Vine Medical Group
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Review titled First visit good
Rated 4 stars out of 5
by Anonymous - Posted on 20 October 2024
First surgery visit since moving addresses went well. We'll organised surgery and car parking was easy
Visited October 2024
Review titled Vine Medical Group
Replied on 09 December 2024
Dear Anonymous, Thank you for taking the time to leave us your review. It's good to hear that you had such a good visit. Kind Regards, Vine Medical Group
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Review titled Great GP service
Rated 4 stars out of 5
by Steven Hosking - Posted on 10 October 2024
The GP I had my appointment with was very helpful and interested in my issue. I felt very confident that he was doing his best for me. He included offering a follow up telephone consultation to discuss the resolution of my issue. I left the appointment feeling that I had a positive consultation.
Visited October 2024
Review titled Vine Medical Group
Replied on 27 December 2024
Dear Mr Hosking, Thank you for taking the time to leave us a great review. We will pass your comment on to the GP you saw. Kind Regards, Vine Medical Group
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Review titled COPD
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
I was very happy the way it all went. The doctor was very helpful. He explained everything it went very well. I wish all doctors would like him. I think most of them are but it was a good time there. Thank you very much
Visited October 2024
Review titled Vine Medical Group
Replied on 09 December 2024
Dear Anonymous, Thank you for leaving us such a lovely review. We will pass it on to the doctors. Kind Regards, Vine Medical Group
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Review titled Great service
Rated 5 stars out of 5
by Marnie - Posted on 25 October 2024
Thank you to the lovely lady.. who helped me get my blood test done. We was unable to get blood the day of my appointment & she accommodated me the following day. Went above & beyond to help my journey. Thank you x
Visited October 2024
Review titled Vine Medical Group
Replied on 09 December 2024
Dear Marnie, Thank you for leaving us a five-star review, and it's great to hear that the lady who your saw was so helpful. We will pass your comment back to the phlebotomy team. Kind Regards, Vine Medical Group