Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Time and care
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2024
I was seen by Dr Grosvenor at short notice. She was very patient and through, no question I asked was treated with anything other than important. She was measured and really listened to my concerns, then took swift action for follow ups. I felt like I mattered and that my concerns was treated as valid. Thank you!
Visited November 2024
Review titled Vine Medical Group
Replied on 23 December 2024
Dear Anonymous, Thank you for leaving us your review and for leaving such lovely feedback for Dr Grosvenor. We will pass your comment along to her. Kind Regards, Vine Medical Group
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Review titled A very caring practice
Rated 5 stars out of 5
by Mrs Penelope Ezra - Posted on 10 November 2024
I have always had first class care when consulting the doctor or having my vaccinations. My late husband had exceptional care from Dr Grovener.
Visited November 2024
Review titled Vine Medical Group
Replied on 27 December 2024
Dear Mrs Ezra, Thank you for leaving such a lovely comment. We will pass it on to the team. Kind Regards, Vine Medical Group
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Review titled Friendly practice
Rated 4 stars out of 5
by Anonymous - Posted on 20 November 2024
Is a bit confusing when making appointments as you seem to need to know what is causing problems, but once got appointment was pleased with everything. Everyone is very friendly and explained everything
Visited November 2024
Review titled Vine Medical Group
Replied on 09 December 2024
Dear Anonymous, Thank you for leaving us your review. I'm sorry you've found it a bit confusing when trying to make an appointment. We will take this feedback on board. Kind Regards, Vine Medical Group
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Review titled Good flu and Covid vaccination service
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2024
I was invited to make an appointment for these vaccinations. I received reminders when the appointment was coming up, and I received the vaccinations on time, in a professional and friendly way, with warnings about after effects.
Visited November 2024
Review titled Vine Medical Group
Replied on 09 December 2024
Dear Anonymous, Thank you for taking the time to leave us your review. Kind Regards, Vine Medical Group
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Review titled Sympathetic and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2024
The GP was very sympathetic to my situation, listened to my concerns and offered good advice. I was also very happy to be offered a same day face to face consultation to allow the doctor to see how ill I felt. I have been with this practice for most of my life, and have only ever had a positive experience, they do a difficult job very well.
Visited November 2024
Review titled Vine Medical Group
Replied on 09 December 2024
Dear Anonymous, Thank you so much for such a kind and understanding review. It's good to hear that you have only every had positive experiences. All the best, Vine Medical Group
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Review titled Good practice
Rated 5 stars out of 5
by J Lister - Posted on 26 November 2024
A really polite Doctor. Put me at ease. Explained my problem very well. I know he will follow my problem through. Thankyou Vine
Visited November 2024
Review titled Vine Medical Group
Replied on 27 December 2024
Dear J Lister, Thank you for taking the time to leave us your review. I will pass your comment on to the doctor you saw. Kind Regards, Vine Medical Group
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Review titled Quick and efficient service for my baby
Rated 4 stars out of 5
by Rachel Moore - Posted on 09 November 2024
I was able to get a quick and urgent appt for my baby who was then assessed by a doctor and sent into hospital The doctor listened to my concerns
Visited November 2024
Review titled Vine Medical Group
Replied on 27 December 2024
Dear Mrs Moore, Thank you for leaving us your review. We hope your baby is feeling better now. Kind Regards, Vine Medical Group
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Review titled Great practice
Rated 5 stars out of 5
by Paul Rowe - Posted on 17 November 2024
It was quick and efficient and the nurse was very friendly and informative about what she was going to do.
Visited November 2024
Review titled Vine Medical Group
Replied on 23 December 2024
Dear Mr Rowe, Thank you for leaving us a five-star review. Kind Regards, Vine Medical Group.
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Review titled Not bad once you get an appointment
Rated 3 stars out of 5
by Anthony ellis - Posted on 30 November 2024
Dr pick up with good kind and efficient my only problem was getting an appointment in the first place it took four days before I could even book one
Visited November 2024
Review titled Vine Medical Group
Replied on 23 December 2024
Dear Mr Ellis, Thank you for leaving us your review, we will pass your comment on to Dr Pickup. We're sorry you found it difficult to get an appointment. We are reaching a safe capacity daily, which means we sometimes have to close our online system earlier than we would like. Kind Regards, Vine Medical Group
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Review titled Good reception and treatment
Rated 5 stars out of 5
by Anthony Smith - Posted on 22 November 2024
HCA was efficient, professional and helpful. All processes required by my annual were conducted. Additionally I requested a medicine review as I have been experiencing some issues. HCA was helpful again in arranging a telephone appointment with the pharmacy for me to dicuss further. In all very happy with the outcome of my appointment.
Visited November 2024
Review titled Vine Medical Group
Replied on 27 December 2024
Dear Mr Smith, Thank you for leaving us your review. We will pass your comment on to the HCA you saw. Kind Regards, Vine Medical Group