Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful and reassuring
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2024
Doctor took time to consider my issue and was helpful, patient and reassuring and as a result seeing me again in 8 weeks, to check symptoms are not worsening.
Visited June 2024
Review titled Vine Medical Group
Replied on 08 July 2024
Dear Anonymous, Thank you for leaving us a 5-star review. We really appreciate it. We will pass your comment back to the GP team. Kind Regards, Vine Medical Group
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Review titled Poor service
Rated 4 stars out of 5
by Sarah - Posted on 25 June 2024
I have been having blood tests for quite few months readings show stuff but I just get told have more blood tests I haven't been asked how I'm physically feeling since my gp Dr slade isn't at surgery for a while. I done thing online and get text message from gp surgery saying they are aware of my blood tests results and will be in touch for appointment when they have one available. Which I think it's poor when you need to find out what is happening. I keep talking with different GPS which isn't helpful as I can't keep speaking with different ones. I have been getting blurred vision with dizziness which gp is aware with elevated blood pressure. Just need to speak with gp and with same one. I would usually have a good review but since my gp isn't available things aren't so good
Visited June 2024
Review titled Vine Medical Group
Replied on 08 July 2024
Dear Sarah, I'm sorry to hear that you've seen multiple GPs as yours is currently unavailable. We do try to keep continuity when booking patients with GPs, although this isn't always possible. The next time you make an appointment request, please do state if you have a preferred GP, and if possible we will book you with them. If you'd like to discuss your case any further please get in touch with the surgery, for the attention of the Assistant Practice Manager, and I'll be happy to help. Kind Regards, Sarah Assistant Practice Manager Vine Medical Group
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Review titled Great Practice
Rated 5 stars out of 5
by Maggie Murdoch - Posted on 08 June 2024
Very friendly and efficient experience at my surgery, as always. The Doctor put me at ease and answered my questions. I cannot thank them enough from the receptionist to the Doctor. Thank you.
Visited June 2024
Review titled Vine Medical Group
Replied on 11 June 2024
Dear Maggie, Thank you for your thoughtful review, which I have shared with the team. Positive feedback makes such a difference to our team. With grateful thanks, Vine Medical Group
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Review titled Spirometry test.
Rated 4 stars out of 5
by Anonymous - Posted on 12 June 2024
Practioner explained procedure/test in a clear, professional and reassuring manner. She was happy to spend time answering any queries, was not rushed, and displayed a high level of knowledge and confidence.
Visited June 2024
Review titled Vine Medical Group
Replied on 13 June 2024
Dear patient, Many thanks for taking the time and trouble to give such a positive review about your recent spirometry. Your kind words have been shared with the team. With kind regards, Vine Medical Group.
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Review titled Great practice
Rated 5 stars out of 5
by Tonika Vasileva - Posted on 22 June 2024
I have arrived 15 minutes early and I thought I will have to wait but only 5 minutes later I was called. The nurse was very friendly and careful when working. I had blood sample taken and I didn’t feel any pain at all. I had to take my child with me but they didn’t mind . I definitely recommend the practice not only from this time but every time I have been there I had a good experience.
Visited June 2024
Vine Medical Group has not yet replied.
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Review titled Lovely nurse
Rated 5 stars out of 5
by Debbie Adie - Posted on 09 May 2024
Really friendly and kind nurse/ha great knowledgeable and very gentle on taking bloods Made my day
Visited May 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Mrs Adie, Thank you for leaving such a lovely comment about the clinician you saw. I will ensure your comment is passed on to them. Kind Regards, Vine Medical Group
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Review titled Good Practice
Rated 4 stars out of 5
by Gina - Posted on 19 May 2024
I had no problems what so ever, checked in OK, didn't have to wait too long, nurses were friendly & welcoming. Explained everything on each process, came out Happy and relaxed
Visited May 2024
Review titled Vine Medical Group
Replied on 20 May 2024
Dear Gina, Thank you for leaving us your comment. It's good to hear that your appointment was problem free! All the best, Vine Medical Group.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2024
Extremely happy with my experience , staff very helpful and appointment quick, telephone conversations before clear and helpful.
Visited May 2024
Review titled Vine Medical Group
Replied on 20 May 2024
Dear Anonymous, Thank you for leaving us such a lovely comment. I will be sure to share it with the practice team. Kind Regards, Vine Medical Group
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Review titled Real personal care
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2024
When really needed them, they came through. Wading through the online system is time consuming but couldn’t fault the near instant phone call confirming an appointment time. Lengthy wait for doctor was worth every minute to be discussing my concerns/health issue with a professional that gave me their time, care and compassion. It felt like a doctor experience of the past, real care and attention.
Visited May 2024
Review titled Vine Medical Group
Replied on 20 May 2024
Dear Anonymous, We know that the Anima form can be quite lengthy, but it really does help us ensure you get to see the right clinician for your case. It's really good to hear that you had such a good experience with your appointment, I will be sure to pass your comment onto the wider team. Kind Regards, Vine Medical Group.
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2024
After completing my application on Anima, I was contacted within a day and given an appointment within a reasonable time. My GP was a skilled professional who seem to genuinely care and made good effort to understand my problem and adviced for the next course of action including appropriate tests and further investigations.
Visited May 2024
Review titled Vine Medical Group
Replied on 25 May 2024
Dear Anonymous, Thank you for leaving us a five-star review. We appreciate the time you took to leave your comments. Kind Regards, Vine Medical Group