Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Always willing to assist
Rated 5 stars out of 5
by Rosana Barker - Posted on 08 February 2025
I was worried about my foot being a diabetic and Daisy at Forest End was exceptional nothing was too much for her fitted me and put my mind at rest. Thank you Daisy.
Visited February 2025
Review titled Vine Medical Group
Replied on 14 March 2025
Dear Mrs Barker, Thank you for leaving us such a lovely review. We will pass your feedback on. Best Wishes, Vine Medical Group
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Review titled Fantastic caring service
Rated 5 stars out of 5
by Mr Darren Symmons - Posted on 27 February 2025
Having had an appointment today with an excellent doctor at Forest End, Waterlooville { sadly I'm not allowed to name him on here}. I wanted to write a review to express my thanks as I found him to be extremely professional and very thorough with his examination of me . He also has a really caring attitude which I much appreciated . I would definitely recommend him very highly.
Visited February 2025
Review titled Vine Medical Group
Replied on 14 March 2025
Dear Mr Symmons, We will ensure the doctor you saw receives your feedback. Thank you for taking the time to leave us your review. Kind Regards, Vine Medical Group
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Review titled resonable practise
Rated 2 stars out of 5
by alan ayres - Posted on 25 February 2025
my recent visit on the 24th feb to see nurse to have dressing examined on scold on buttock went well. my main concern is results of my blood test on 14th feb for medication review purposes have not been advised to me as yet, when will vine medical make known results to me
Visited February 2025
Review titled Vine Medical Group
Replied on 13 March 2025
Dear Mr Ayres, Thank you for taking the time to leave us your feedback, it's good to hear your appointment went well. You can view your test results through the NHS App, or give our reception team a call (we would advise in the afternoon when our phone lines tend to be quieter). Kind Regards, Vine Medical Group
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Review titled Fast and efficient
Rated 4 stars out of 5
by Steve - Posted on 14 February 2025
Went for a blood test at 9.53. Arrived five minutes early, booked in and sat down in the waiting room and was called immediately. Had my blood taken by the phlobotomist who was pleasant and efficient. I left the car park five minutes after I originally parked.
Visited February 2025
Review titled Vine Medical Group
Replied on 13 March 2025
Dear Steve, Thank you for leaving us your comment. We will pass it on to the phlebotomist you saw. Kind Regards, Vine Medical Group
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Review titled Well Run Practice.
Rated 5 stars out of 5
by PHILIP SMITH - Posted on 15 February 2025
My recent experience with Vine Surgery was very good, it appeared to be well organised between the surgery’s. My appointment with the hospital came through quickly thanks to the GP at Vine.
Visited February 2025
Review titled Vine Medical Group
Replied on 13 March 2025
Dear Philip Smith, We appreciate you taking the time to leave us your review. Thank you for giving us five-stars. Kind Regards, Vine Medical Group
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Review titled Enjoyed my visit
Rated 5 stars out of 5
by Kenn - Posted on 14 February 2025
Lovely nurse very helpful and no pain with needle and more important no bruising and as l had a cold n cough l asked for hospital mask where the nurse acquired one for me and one for her self
Visited February 2025
Review titled Vine Medical Group
Replied on 13 March 2025
Dear Kenn, Thank you for leaving us a five-star review. We will pass your comment back to the nursing team. Kind Regards, Vine Medical Group
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Review titled Perfect
Rated 4 stars out of 5
by Kevin Frampton - Posted on 05 February 2025
I had my diabetics review on 4th February with the nurse, she was lovely and helpful and I felt really relaxed throughout the review and she got my blood easy as I am a difficult one to get blood from and left no bruises, we’ll happy as my results were on line the following day, Vine please keep this great service up, many thanks Kevin.
Visited February 2025
Review titled Vine Medical Group
Replied on 14 March 2025
Dear Mr Frampton, Thank you for taking the time to leave us your review. We will ensure the clinician you saw gets your feedback. Kind Regards, Vine Medical Group
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Review titled Made blood test interesting
Rated 5 stars out of 5
by Mr COLIN PALMER - Posted on 28 February 2025
Blood tests are usually matter of fact, but this nurse made me feel important, valued, and our discussion was really interesting. What a lovely lady
Visited February 2025
Review titled Vine Medical Group
Replied on 14 March 2025
Dear Mr Palmer, Thank you for taking the time to leave us your review. We will ensure the clinician you saw gets your feedback. Kind Regards, Vine Medical Group
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Review titled Poor service
Rated 2 stars out of 5
by Anonymous - Posted on 24 February 2025
Tried to book an appointment online, system said they weren’t available for same day appointment. Tried to phone, first attempt timed out after 90 minutes of waiting, second attempt was answered after 20 mins . Finally spoke to someone who said they had reached capacity for the next 3 weeks so look on line in the morning. Person answering was lovely but really poor service to not have any appointments for 3 weeks and no option other than Russian roulette on line system which shuts off by lunch time. The majority of reviews on their website are 1 star and I can see why. The staff must be so demoralised to work in such a poor practice.
Visited February 2025
Review titled Vine Medical Group
Replied on 14 March 2025
Dear Anonymous, Thank you for taking the time to leave us your feedback. Our reception team have access to the same system (Anima), that patients can access online. So once the online system has reached a safe limit, our reception team are also unable to process any more appointment requests. Primary Care continues to see exceptional demand for its services, and so unfortunately we do often reach a safe limit of appointment requests in the morning. If your problem is urgent you may be able to access the help you need via a pharmacy, urgent treatment centre or 111. Kind Regards, Vine Medical Group
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Review titled Total experience excellent
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2025
I made an appointment to have a vaccination. Staff were friendly and helpful, and I was seen dead on time.
Visited February 2025
Review titled Vine Medical Group
Replied on 13 March 2025
Dear Anonymous, Thank you for leaving us a five-star review. Kind Regards, Vine Medical Group