THE PINN MEDICAL CENTRE
37 Love Lane, Pinner, Middlesex, HA5 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring and considerate
Rated 5 stars out of 5
by John Jenkins - Posted on 16 January 2023
I used Patches to contact the practice at 8am I received an message with an appointment on the same day , at 8.30 the appointment time was met and I saw the doctor I requested examination and diagnosis spot tests to be carried out picked up prescription from the in house pharmacy A really positive experience.
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear John Jenkins We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. We are glad that your all round experience of The Pinn Medical Centre was a positive one. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Best practice I been to
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2023
The doctor made me feel so welcome and comfortable. And she understands what I'm going through. I want to get better and this is the place to do it
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear Patient Thank you very much for sharing your experience of your care at The Pinn Medical Centre. We are delighted to hear that you feel the service and treatment you have received has been of such a high standard. The care of patients is very important to us and it is always very nice to hear such positive feedback. We at The Pinn Medical Centre are extremely please that your visit was such a positive one. We will pass your feedback on to our management team. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net We are an “Outstanding” rated practice by the CQC. We have also recently been rated one of the top practices in Harrow for providing face to face appointments at a national level. https://www.dailymail.co.uk/health/article-11674249/How-bad-GP-definitive-guide-UKs-NHS-practices.html Kind Regards Patient Liaison Officer at The Pinn Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2023
Everyone is very helpful, considerate and supportive. The GP’s are thorough. They are very professional. Work really hard. Discuss your complaint enabling patients to have abetter understanding of their health issues.
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. Your feedback will be passed on to our management team. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Very good service
Rated 5 stars out of 5
by Q.A. syed - Posted on 17 January 2023
Good listeners and patience and helpful in the reception I couldn't make an appointment on Patches and went to the reception and they log in for me.
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear Q.A syed We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. We will pass on your feedback to our reception team. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good practice
Rated 5 stars out of 5
by Gladys slade - Posted on 31 January 2023
The service going through Patches is. A great service. Very quick and efficient. Plus the GP i saw was really good and thourough.
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear Gladys Slade We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. We will pass your feedback on to the management team. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Sahana - Posted on 09 January 2023
I have always had great experience mostly with my 2 year old. It is quite busy but for vulnerable people they do try to find a slot. Have been happy with all the staff, nurses and doctors so far.
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear Sahana Thank you very much for sharing your experience of your care at the Pinn Medical Centre. We are delighted to hear that you feel the service and treatment you have received has been of such a good standard. The care of patients is very important to us and it is always very nice to hear such positive feedback. We at The Pinn Medical Centre value your feedback and we pass your thoughts on to our management team Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net Kind Regards Patient Liaison Officer at The Pinn Medical Centre
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Review titled Efficient service
Rated 4 stars out of 5
by Anonymous - Posted on 23 January 2023
I contacted the surgery via Patches at approximately 1:30pm and within the hour was offered a face to face appointment for later the same afternoon. I was in and out of the appointment within 20 minutes! Thank you
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. We will pass your feedback to our management team. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Very Trustworthy Practice
Rated 5 stars out of 5
by Mrs Marjorie Harding - Posted on 18 January 2023
The Receptionists are very courteous. You are seen as quickly as possible even before your estimated time . All of the Doctors are very conscientious. The patients are very important to the Staff . Seeing your own GP is preferable because he or she knows you without checking your notes from his computer which happened when I was last at the Clinic .
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear Marjorie Harding We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. We will pass you feedback on to our Management and reception team. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Big and busy
Rated 3 stars out of 5
by Anonymous - Posted on 24 January 2023
When it's available Patchs is very good for same day appointment or advice. Pity some days it's not available. You need to try as soon as it opens in the morning. GPs vary, some are excellent.
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear Patient Thank you for your feedback on the service you have received from The Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. Our intention was not to cause you further discomfort – but to try and get your health needs addressed in the most efficient way possible. We are trying our very best to improve our booking system and apologizes for the inconvenience this has caused you. Our online booking system PATCHS is being kept open for longer so that patients can access it to make requests. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net We are an “Outstanding” rated practice by the CQC. We have also recently been rated one of the top practices in Harrow for providing face to face appointments at a national level. https://www.dailymail.co.uk/health/article-11674249/How-bad-GP-definitive-guide-UKs-NHS-practices.html Kind Regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Great Service
Rated 5 stars out of 5
by Andrew Wilcox - Posted on 18 January 2023
Easy to book appointment and very friendly doctor who listened to me well. Always had great service when I have attended.
Visited January 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 February 2023
Dear Andrew Wilcox We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. We will share you feedback with our management team. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net Kind regards Patient Liaison Officer at the Pinn Medical Centre