THE PINN MEDICAL CENTRE
37 Love Lane, Pinner, Middlesex, HA5 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled One very rude receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 05 April 2023
There is one receptionist who is exceptionally rude and this is unnecessary. She is incredibly unhelpful and an awful attitude. The last experience with a doctor there was very good and the other receptionists have been fine.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 April 2023
Dear Patient Thank you for your feedback on the service you have received from the Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. We are sorry that you felt that one of a our reception team was exceptionally rude and unhelpful. If you would like to discus this matter further please email us at the pinn.mc@nhs.net so we can discuss this. We will pass your feedback on to our reception team and our management team. We are an “Outstanding” rated practice by the CQC. We have also recently been rated one of the top practices in Harrow for providing face to face appointments at a national level. https://www.dailymail.co.uk/health/article-11674249/How-bad-GP-definitive-guide-UKs-NHS-practices.html Kind Regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Covid vaccination
Rated 5 stars out of 5
by Anonymous - Posted on 22 April 2023
I booked a vaccination for11 am on 22 April. I was 20 minutes early but did not have to wait and was attended to at once . All the staff were friendly and I was caccinated and out withinseven minutes
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 05 May 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care that you received at the Pinn Medical Centre whilst having your Spring Covid Booster by our clinical team. We are very grateful to the volunteers who help the campaign and making sure your journey through the process is as smooth as possible. We are delighted to hear that your experience was a positive one and that our service and treatment is of high standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled COVID booster
Rated 5 stars out of 5
by E Sandals - Posted on 22 April 2023
My wife and I attended the Pinn today for out Covid Booster. So well organised and efficient. The volunteers were polite and helpful. Everything ran on time. Well done.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 05 May 2023
Dear E Sandals We would like to thank you for sharing your positive feedback with us about your care that you received at the Pinn Medical Centre whilst having your Spring Covid Booster by our clinical team. We are very grateful to the volunteers who help the campaign and making sure your journey through the process is as smooth as possible. We are delighted to hear that your experience was a positive one and that our service and treatment is of high standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Very responsive
Rated 5 stars out of 5
by Parvadha Swaminathan - Posted on 03 April 2023
I’m very pleased with the service at the Pinn Medical Center. For the past 3 weeks we managed book appointments for my daughter, son and husband when we needed. We have been seen by very helpful and competent GPs. The waiting times most of the times have been for over half an hour which could be improved.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 April 2023
Dear Parvadha Swaminathan We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with The Pinn was a positive one and that our service and treatment is of good standard. We are delighted that our Doctor was very helpful. We are sorry for the inconvenience of the waiting times. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great practice
Rated 4 stars out of 5
by Kate - Posted on 14 April 2023
Professional medical practice that I highly recommend. Booked appointment on patches - quick response and then when I saw the doctor my appointment was on time and very thorough. When I had to book bloods afterwards at Reception the receptionist was very polite and booked in bloods for within a couple of days! Highly recommend this practice.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 17 April 2023
Dear Kate We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are delighted that you got an appointment and that our staff supported you during your visit to the surgery. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Covid Vaccination Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2023
Attended on April 22nd for my booster vaccination. Very well run, very short waiting time and lots of helpful volunteers in attendance. Thank you.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 05 May 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care that you received at the Pinn Medical Centre whilst having your Spring Covid Booster by our clinical team. We are very grateful to the volunteers who help the campaign and making sure your journey through the process is as smooth as possible. We are delighted to hear that your experience was a positive one and that our service and treatment is of high standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2023
Excellent service from all staff members present, very organised and run on time with no delays. I would recommend this practice to anyone else who requires a Covid vaccination or any other treatment or appointment for medical attention.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 19 May 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre whilst having your Covid Booster which was administered by our Nurses. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Impressive service
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2023
Used patches and was very impressed with the very quick response. Even had a phone call to check I had checked my messages.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 20 April 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are delighted that you used PATCHS and the response was quick and efficient. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Covid booster
Rated 4 stars out of 5
by Anonymous - Posted on 29 April 2023
Visited this practice with my husband for his covid booster. Well organize and very pleasant staff.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 05 May 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care that you received at the Pinn Medical Centre whilst having your Spring Covid Booster by our clinical team. We are very grateful to the volunteers who help the campaign and making sure your journey through the process is as smooth as possible. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Recent experiences
Rated 4 stars out of 5
by Clive Robert Gates - Posted on 02 May 2023
Meetings with appointmens made by Patchs and appoinement were both caring and helpful.Care and knowledge on both occasion was caring and helpul.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 09 May 2023
Dear Clive Gates We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are delighted that you got your appointment through PATCHS and that our clinician was caring and helpful. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre