THE PINN MEDICAL CENTRE
37 Love Lane, Pinner, Middlesex, HA5 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient practice
Rated 5 stars out of 5
by Richard Clack - Posted on 29 April 2023
Arrived for my Covid booster and greeted with helpful and friendly people. The practice nurse was very calming and injection was hardly noticed!
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 05 May 2023
Dear Richard Clark We would like to thank you for sharing your positive feedback with us about your care that you received at the Pinn Medical Centre whilst having your Spring Covid Booster by our clinical team. We are very grateful to the volunteers who help the campaign and making sure your journey through the process is as smooth as possible. We are delighted to hear that your experience was a positive one and that our service and treatment is of high/good standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good GP Practice with worst receptionist
Rated 2 stars out of 5
by Anonymous - Posted on 21 April 2023
Unfortunately I need frequent help from my GP. Online Patch system closed very early therefore I called my GP practice. One of the receptionist answered my call she was the most unemphatetic and most disrespectful person I ever talked to. She didn't listened what I wanted to say she was keep interrupting and when I asked her to let me finish she was screaming at me over the phone. I asked to talk to someone else she put me on hold and left me there for over 15 minutes, then she connected again and then I insisted to talk to the practice manager what she refused. Unfortunately I had this experience with her several times I mentioned this for GPs but nothing happened. Very rarely I have a chance to connected a very helpful a lovely receptionist who alwayd runs extra miles to help the patients. GPS are good however I would not recommend this practice to anyone because of receptionist.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 28 April 2023
Dear Patient Thank you for your feedback on the service you have received from The Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. We would welcome the opportunity to address the concerns you have noted in your feedback. Please do contact the surgery on pinn.mc@nhs.net so that we can try and resolve your query. Kind Regards Patient Liaison Officer at Pinn Medical Centre
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Review titled Good local primary care practice
Rated 4 stars out of 5
by Mrs GG - Posted on 21 April 2023
In my interactions with the PMC, I have found most staff both clinicians and non clinicians to be competent, resourceful, proactive, helpful and reassuring in their approach i.e. with explanations, time spent in consultations , professional conduct and listening actively and engaging with patients in a relatable manner.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 28 April 2023
Dear Mrs GG We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of good standard. We are delighted that our clinicians and non clinical staff are proactive and helpful with reassure in their approach. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to the management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2023
We've been with the Pinn for over 20 years, and hearing other friends and family experiences in their practices realise we have a great surgery that actually provide a very good service.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 28 April 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of great standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Quick Appointments
Rated 4 stars out of 5
by Anonymous - Posted on 15 April 2023
New process of making appointments is so effective. I was able to get seen within the hour of submitting my request. The surgery seems to be very well managed.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 17 April 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are delighted that you was able to get an appointment through PATCHS quickly. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Excellent treatment.
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2023
Veru quick. Easily accessible. Great advice. Everyone is very kind and pleasant and the choices of treatment are yours at the end of the day so thats fabulous.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 28 April 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with The Pinn was a positive one and that our service and treatment is of excellent standard. We are delighted that all the staff are kind and pleasant. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good practice
Rated 5 stars out of 5
by Ioana Moraru - Posted on 14 April 2023
All staff from Pinn Medical Center are helpfull and nice..They do a great work with all patient..I was recived vrey quickly...Thank you all for being great
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 17 April 2023
Dear Ioana Moraru We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard and that our staff were helpful and nice during your visit to the surgery. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great Practise
Rated 5 stars out of 5
by Anonymous - Posted on 21 April 2023
After using Patches to contact the surgery, l was quickly given an appointment and my medical needs were dealt with. My husband and l, as well as my parents, find this tends to always be the case.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 28 April 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of great standard. We are delighted that PATCHS works well for you and that you was given an appointment. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre.
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Review titled Great practice
Rated 5 stars out of 5
by Steven Taylor - Posted on 03 April 2023
Friendly staff. Did hospital referral I requested. I was worried about a dermatological issue. The receptionist and doctor put me at my ease, the doctor had a good bedside manner and the whole experience made me confident
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 April 2023
Dear Steven Taylor We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with The Pinn was a positive one and that our service and treatment is of great standard. We are delighted that your health concerns were addressed by our Doctor and that our Reception Staff were helpful and friendly during your visit. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback to our reception staff and our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 21 April 2023
After making a request for an appointment online via the Patches portal, I was called 45 minutes later by the Pinn Medical Centre to confirm I had an appointment to see a doctor in the next hour. The doctor I saw was very thorough and efficient, and I felt reassured that my concerns had been addressed.
Visited April 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 28 April 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of excellent standard. We are delighted that PATCHS has worked well for you and that our doctor was thorough and efficient and you felt reassured about your concerns. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre