THE PINN MEDICAL CENTRE
37 Love Lane, Pinner, Middlesex, HA5 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Immediate response
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2023
I logged on to Patchs at 8.00am with an ongoing issue and concerns I had around medication. By 8.20 I had been contacted about a face to face appointment and a very kind GP advised, prescribed medication and wrote me up for an X-ray.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 09 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that you got your ongoing concerns addressed by our very kind doctor. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great surgery - always do their best to help
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2023
needed urgent appoint for my dad (i'm his carer) He had recently been hospitalised for 2 weeks with a UTI and there were signs it was back. Got appointment for 10.40 on the day. productive appointment with lovely doctor and left with strong antibiotics, clear advise and follow up instruction fir 6 weeks time.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 July 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are also delighted that you got an appointment and your Father's health concerns which were addressed and medication was given. We also please the doctor was lovely during your consultation giving clear advice. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Had a follow up appointment from previous visit
Rated 1 star out of 5
by JDS - Posted on 02 June 2023
Had severe back pain issue. Following initial Gp consultation I Had X-ray on 18Jan. Got result 7th March! Chased few times. Could not see Gp as going on long holiday for 3 months. Surgery was aware of this. Today wanted follow up following an update from me on patches of private consultation I had to have whilst abroad due to’ excruciating back pain. Todays Gp had not even read it! Asked me why I was there! Explained, informed her I have sent an update and also for follow up on X-ray result from March & further treatment surgery wanted to refer me for. Gp Offered no alternative solution to tablets I am taking or any form of referral for physio etc! She said hope I got enough supply as medication given abroad not available or used here. She looked up names on internet. I asked if similar available- told no. I asked for private referral as well as I have Pvt medical cover. I do not visit GP unless absolutely necessary. Last Visit I had was over 11 years ago! I was in the room for no more than five minutes! She just quickly scanned eyes on the copy of the report I sent. No seriousness demonstrated. She said have private consultation, see results and then contact surgery again to see if further treatments can be on Nhs! This is not what I have paid Ni contributions for past 48 years! Very disappointed. I Made special journey from Thurrock Grays for appointment as I arrived last night and was there. I had asked for an appointment on Saturday or Monday and was told not available. Next non urgent appointment offered to see the Gp for follow- up was 19th January despite the information I gave on Patches questionnaire. The Gp did not even check my Bp! I do not wish to see this Gp ever again. The least she could have done prior to calling me was read up on my notes, look at X-ray report and document of Private report I sent through on Patches. What was the point of doing all that on patches! Seeing the Gp face to face today was wasted visit except I obtained private referral letter!She could have just done referral over the phone! Very disappointed.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 09 June 2023
Dear JDS Thank you for your feedback on the service you have received from the Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. We would welcome the opportunity to address the concerns you have noted in your feedback. Please do contact the surgery on pinn.mc@nhs.net so that we can try and resolve your concerns. Kind Regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Responsive
Rated 4 stars out of 5
by Alisher Ilkhamov - Posted on 15 June 2023
This morning I applied for an urgent appointment and it was successful. I’ve just returned from GP. I wish my other future requests were similarly successful.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Alisher Ilkhamov We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are also delighted that you got an appointment to address your health concerns. The care of our patients is very important to us and it is always very nice to hear such positive feedback. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Overall good care
Rated 5 stars out of 5
by Senal Fernando - Posted on 12 June 2023
I was given an appointment immediately when I informed them about my symptoms, and everything was arranged in a convenient manner. Also the medical and administrative staff were really helpful.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Senal Fernando We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are also delighted that you was given an appointment to address your symptoms and that all our staff were really helpful. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2023
Doctor was attentive, listened to my concerns, professional. Accommodating to me having my child with me for my appointment.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 09 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that our doctor was professional and listened to your concerns. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Use of patches
Rated 4 stars out of 5
by Anonymous - Posted on 20 June 2023
Able to get an appointment same day for serious concerns. Reassuring and Problem dealt with speedily,
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are also delighted that you was able to get an appointment to address your concerns. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Paul Shortiss - Posted on 08 June 2023
Great practice and excellent service. Have been patient with pinn medical over 10 years. Always treated well and quickly. GP, nurses and admin are brilliant. Never had any problems.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 15 June 2023
Dear Paul Shortiss We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are delighted that all the staff are brilliant. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to the management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good Response!
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2023
I have a worrying condition and Pinn medical were very good in managing it. Booking the appointment was quite straightforward, was given a prompt appointment as my condition is worrying. Needed some further test and the receptionist was very accomodating in arranging them. Considering everything, I don't think Pinn medical could do more quite frankly
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are also delighted that you was given an appointment and your health concerns were addressed and that our reception staff were very supportive. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2023
Receptionists helpful. Short wait to see GP. GP excellent in explaining procedures needed and setting up the various tests need both within the practice and at a hospital
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 06 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are also delighted that our reception staff are helpful and that the doctor was excellent with your health concerns. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Your feedback will be passed to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre