THE PINN MEDICAL CENTRE
37 Love Lane, Pinner, Middlesex, HA5 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best practice I've been to..
Rated 5 stars out of 5
by Loukia Koutoula - Posted on 16 June 2023
I have an ongoing health issue and I'm well pleased to be with Pinn medical centre. The centre is welcoming, spotless, great reception staff as for the Doctors they are the best.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Loukia Koutoula We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of high standard. We are also delighted that your on going health issues are being addressed and that all staff are welcoming. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2023
The receptionists are very polite and helpful. As I was unable to get an appointment myself through Patch's they were able to do this for me today.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 July 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are also delighted that our receptionists were polite and helpful and were able to do the PATCHS request for you. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Exceptional Practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2023
The Pinn medical centre is a vital surgery for the area. I have lived in the area for over 6 years and have had nothing but exceptional service from everyone.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 09 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of exceptional standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great practice
Rated 4 stars out of 5
by Rajendra Shah - Posted on 23 June 2023
Checked properly. Was satisfied with the outcome. Have been referred to a specialist. Hopefully the problem will be solved soon.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 July 2023
Dear Rajendra Shah We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are also delighted that your health concerns were addressed with a satisfied outcome. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 06 June 2023
Called the center as I "forgot my reading glasses. " Receptionist told me that Cardiology has nothing to do with them. She put the phone down. Didn't even give me phone of Cardiology situated in same centre How rude is that?
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 09 June 2023
Dear Patient Thank you for your feedback on the service you have received from the Pinn Medical Centre. We are sorry that you felt some of our reception team did not meet with your expectations. Our intention is only to help patients in the most pleasant and efficient way we can. We have reflected on your comments and have shared your thoughts with our reception team. We do hold regular reception meetings and receptionists undergo training to meet with patient needs. We hope this gives some background to some of the queries you have raised. Please do contact the surgery on pinn.mc@nhs.net if you would like to discuss this further. Kind Regards Patient Liaison Officer at Pinn Medical Centre
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Review titled Professional care
Rated 5 stars out of 5
by Binoy Dharsi - Posted on 22 June 2023
Went through the online patchs portal. Based on the triage assessment got an appointment scheduled for the same day. Very impressed.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 23 June 2023
Dear Binoy Dharsi We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are also delighted that you got an appointment to one of our clinicians. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good once you get am appointment
Rated 3 stars out of 5
by Anonymous - Posted on 22 June 2023
As usual, the GP was polite and helpful and we got the help we needed. Getting an appointment in the first place, however, can still be problematic.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 23 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are also delighted the our doctor was polite and helpful during your consultation. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great practice
Rated 4 stars out of 5
by Nigel Ball - Posted on 05 July 2023
Patches is a good system When I requested a repeat prescription recently I got a text saying it had been refused. It had not been refused and when I when back to GP I was told medication was waiting for me at chemist
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 July 2023
Dear Nigel Ball We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are also delighted that PATCHS worked well for you and your prescription was processed. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2023
Receptionists helpful. Short wait to see GP. GP excellent in explaining procedures needed and setting up the various tests need both within the practice and at a hospital
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 06 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are delighted that our receptions are helpful and that our doctor was excellent with your health concerns. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Nice receptionists, efficient system
Rated 5 stars out of 5
by Jean bird - Posted on 15 June 2023
Emailed patches, appointment same day, waited only 5 mins to see a doctor, couldn’t ask for more.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Jean Bird We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that your got an appointment and that waiting time was not long to see the doctor. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre