The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 July 2024
Appointment came through quickly and seen promptly . The doctor listened to my worries and examined me. She then explained she would refer me for blood tests and a soft tissue scan.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 21 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Assessment
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
I was assessed regarding physiotherapy after hip revision surgery last year and very pleased with the care and interest shown
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 29 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Not a great experience this time
Rated 2 stars out of 5
by Anonymous - Posted on 06 August 2024
The rules/regulations prevented me from receiving the treatment I require as I’m just outside the criteria. I was advised to fund my own treatment.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 09 October 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
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Review titled Great Health Centre
Rated 5 stars out of 5
by Lyn Haleigh - Posted on 06 July 2024
My experience is positive and very pleased with the consultation. I felt like this GP gives great care and attention which is hard to find in this busy world. My problems have been ongoing for many years and I had to request continuing help to resolve my ongoing issues that have had a deep impact on my life! The GP was very aware of my sensitive issues and has given me the much needed support going forward which is very important at my stage of life. An extremely rare and brilliant GP!
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Very thorough appointments
Rated 4 stars out of 5
by Richard Kirk - Posted on 12 July 2024
I have seen the doctor twice in the last month with the same infection. Her questioning and attention to the details was excellent and I can not fault the service received. I left the surgery confident that my condition was being properly treated.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 09 October 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Very efficient appointment
Rated 4 stars out of 5
by Michael Cockburn - Posted on 13 July 2024
Just to say that I was quickly seen and my questions were answered, an appointment was made for an ECG the next day which also went very efficiently, I had no complaints!
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 21 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Very good
Rated 4 stars out of 5
by Anonymous - Posted on 30 July 2024
A recent appointment was very satisfactory. Receptionist was pleasant and helpful. Doctor efficient and friendly.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great Doctor
Rated 5 stars out of 5
by Claris - Posted on 04 July 2024
The doctor I saw today was patient, kind and thorough. She took time to explain my concerns and did her best to ensure that I received the best care. I was so pleased, I told her "you treated me from the heart". Thank you very much Doctor keep up your good work. You restored my believe in NHS.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled The gp was very helpful and through
Rated 5 stars out of 5
by Nicola Crouch - Posted on 02 August 2024
Very happy with the experience she was thoughtful kind listened and answered all our questions very patient with my dad who has early set dementia
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Good GPs but if you can actually get an appointment
Rated 3 stars out of 5
by Phil Caine - Posted on 22 July 2024
Absolutely no complaints about the actual GP seen or the service they provided on the day. The same cannot be said for the overall experience of dealing with the surgery and trying to actually get an appointment to see the GP in the first place
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 21 October 2024
Thanks for your feedback, we appreciate you taking time to do so. We share this feedback amongst the teams as it is good for training.