The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Katya Alban - Posted on 18 July 2024
When I arrived I was greeted by a lovely reception team who answered all my questions and signed me in. The GP I met listened to all my questions and was extremely helpful in offering screenings. My appointment was long overdue and I felt very reassured by the quality of service that I received. Thank you to all the team!
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 21 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Cancelled Appointment
Rated 3 stars out of 5
by Dave Citys - Posted on 09 July 2024
Physio doctor did not turn up on the day. No reason given. Staff kindly booked new appointment but now left in discomfort for a week.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 09 October 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
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Review titled Good experience
Rated 4 stars out of 5
by Arthur Turp - Posted on 01 August 2024
I have not seen this GP before. She was easy to talk too, knew the reason for my visit and gave me helpful advice. I was very satisfied.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great GP, very helpful
Rated 5 stars out of 5
by Tracy Crawley - Posted on 20 July 2024
I was seen earlier than my appointment time, very nice and helpful GP who also got me a nurse appointment while I was there
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 21 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Patchy on scalp
Rated 5 stars out of 5
by Ratna - Posted on 04 July 2024
Met The Doctor. She gave me a referral to the Dermatologist. Now I have to wait . Consultation was run well.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Excellent care
Rated 5 stars out of 5
by Amanda - Posted on 05 July 2024
The Doctor took time to understand my concern and consulted with colleagues to offer advice and care. I was very impressed with how thorough the doctor was as well as bring compassionate.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Very good GP practice
Rated 5 stars out of 5
by Richard - Posted on 01 August 2024
After recovering from the problem caused by the update to security software on 19 July 2024, the practice very quickly contacted me to rebook an appointment with a GP to review my blood pressure. The appointment went very well and was on time - I was not kept waiting. The GP who saw me was exemplary in her dealings with me. I was very satisfied with the appointment and I was able within minutes to collect the revised prescription from the local pharmacy.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled A good service today
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2024
Impressed with the thorough asthma review which led to an appointment with the doctor on the same day. Both practitioners took their time and made me feel like they cared about my health.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 21 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Friendly and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2024
The staff were extremely helpful and friendly. My appointment was on time and was carried out in a timely manner.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 21 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled The Nurse was friendly and professional
Rated 5 stars out of 5
by Nigel Mannheim - Posted on 24 July 2024
The nurse removed the wax from my ears and answered all the questions I ask her. I am a 72 year old guy
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 21 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.