The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointment
Rated 1 star out of 5
by Christine - Posted on 02 August 2024
Visited the surgery with a few problem. The doctor was amazing and helped sort out what needed to be done
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2024
The doctor was very helpful and always makes me feel very at ease. Everything I asked was sorted out for me and I left practice very satisfied
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 09 October 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Excellent GP
Rated 4 stars out of 5
by Anonymous - Posted on 12 July 2024
The GP I saw was excellent in every way. She took her time to listen, gave good consideration to all aspects of my case and was extremely helpful. Really good interpersonal skills.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 09 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great Practice
Rated 5 stars out of 5
by Sian Goodwin - Posted on 05 July 2024
Excellent visit to Redbourn Health Centre. Nurse was knowledgeable and caring. She listened, explained, and advised. Could not have been better
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Poor service
Rated 3 stars out of 5
by HELINE KEARNEY-GULBRANSEN - Posted on 09 July 2024
I arrived at the Drs 6 mins late after trying to park and there was a queue at the check in machine they said I was too late surely there is a time allocated to each slot and she could have still seen me even with a shorter appointment ! At virtually every appointment the Dr is running late just cancelling my appointment for 6 mins is ridiculous
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 09 October 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
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Review titled Good local Dr’s Surgery
Rated 4 stars out of 5
by Anonymous - Posted on 30 July 2024
It is essential that I have access to a clinician local to my home. Able to walk to Dr’s appointment with wheels. (Walking with a helper.)
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Told me to live with the pain!
Rated 3 stars out of 5
by Anonymous - Posted on 24 July 2024
I was seen by a physiotherapist who told me he believes that I have damaged the cartilage in my knee and the only thing available to me is to do some exercises. Some years ago I had a similarly undiagnosed problem with my other knee however I had an MRI scan that eventually resulted in an arthroscopy. Since then I have had no pain in the knee that was operated on. I was told that the NHS guidance is not to sends people for MRI scans. I can only assume this policy is to save the NHS money.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 09 October 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
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Review titled Good practice
Rated 4 stars out of 5
by Colin hill - Posted on 30 July 2024
The doctor was extremely professional, she explained everything and made me feel at ease. We went threw everything and I would like to see that doctor again. I feel like you can never see the same doctor again.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled I cannot rate highly enough
Rated 5 stars out of 5
by melanie sparks - Posted on 07 July 2024
The compassion and time spent with the doctor was exemplary . He listened , gave advice and I felt much calmer after I had seen him. The technology via the app with booking blood test then results was so quick and then immediately followed up with an appt with a nurse .Really good service . Thank you !
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 09 October 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 05 July 2024
The doctor was through, extremely professional and happy to listen to my concerns and answers any questions I had.
Visited July 2024
Review titled The Lodge Health Partnership
Replied on 23 October 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.