The Grange Medical Practice
Fartown Grange, Spaines Road, Huddersfield, HD2 2QAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2024
Easy to get appointment, on time, good advice re vaccinations required and advice re other health related matters
Visited February 2024
Review titled The Grange Medical Practice
Replied on 22 February 2024
Dear patient Thank you for taking the time to leave this outstanding 5-star rated review. I'm pleased to hear you found it easy to get an appointment with us and we are continually reviewing access to ensure we deliver the best service possible. Kind regards DS
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Review titled Great practice
Rated 4 stars out of 5
by Pauline Bingham - Posted on 24 January 2024
I came for a blood test, I didn't have to wait for my appointment time, the nurse got me in as soon as I checked in, which was really good.
Visited January 2024
Review titled The Grange Medical Practice
Replied on 25 January 2024
Dear Pauline Thank you for taking the time to leave such a positive review and great 4-star rating. I'm pleased to hear about this fantastic experience of our blood test clinic and how efficient it was running when you visited. Kind regards DS
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2024
I am very disappointed with this surgery. On numerous occasions i have been treated very poorly. Doctors are not giving you more than 5 min of their time and then quickly suggesting that you need to leave, repeat prescriptions are taking ages to be send to pharmacy, medication prescribed for my infant on the leaflet was showing that is not suitable for kids under 12 years old. Doctors are barely even looking at my child to check symptoms quick to write a prescription guessing what the illness could be. Few times after picking a prescription from pharmacy i had a pharmacist questioning why the GP prescribed me this medicine for my infant.
Visited January 2024
Review titled The Grange Medical Practice
Replied on 25 January 2024
Dear patient I'm sorry to hear about your recent experience. This is certainly not what I'd expect for our patients. I would welcome a conversation with you about these incidents so that I can try to find solutions and resolve your disappointment. Please contact the surgery to provide more information and arrange a meeting with the Practice Manager. Kind regards DS
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Review titled Good practice
Rated 4 stars out of 5
by Mary devenny - Posted on 24 January 2024
Got seen fairly fast doctor still looking into my problems saw the nurse who was really nice and friendly I'm now waiting for a scan
Visited January 2024
Review titled The Grange Medical Practice
Replied on 25 January 2024
Dear Mary Thank you for leaving a review and letting us know about your recent experience and ongoing care at the surgery. I hope your ailments can be resolved soon. Kind regards DS
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Review titled A caring, efficient Practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
The receptionist answered the phone within one minute and listened and responded to my issues with compassion, making an appropriate appointment with a health care professional. This Practice has improved its service significantly over the past few years.
Visited January 2024
Review titled The Grange Medical Practice
Replied on 14 February 2024
Dear patient Thanks for leaving this outstanding 5-star review. I'm delighted to hear your call was answered quickly, within 1 minute. I'm proud our receptionist was able to listen and book an appropriate appointment for you, and that you have benefitted from the continuous quality improvement work the entire team are undertaking at the surgery. Kind regards DS
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 February 2024
Blood test & results given several days later. Confusion over urine test. Helpful receptionist Using modern technology to record arrival
Visited January 2024
Review titled The Grange Medical Practice
Replied on 22 February 2024
Dear patient Thank you for taking the time to leave a review and let us know about your recent experience. I'm pleased you found our receptionist to be helpful. Kind regards DS
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Review titled What happened if anything happened to you
Rated 4 stars out of 5
by Andrew - Posted on 30 April 2024
Went you come out from see the doctor what get me you have queue back up to get see to again what if some thing happens to you in the Queue well you are there waiting to be seen to
Visited January 2024
Review titled The Grange Medical Practice
Replied on 23 May 2024
Dear Andrew Thank you for taking the time to leave a review and let us know about your recent experience. I'm sorry you have to queue again to speak to receptionists after your appointment. I hope you don't have to wait too long. Kind regards DS
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Review titled Fast tracked for potential cancer
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
The doctor took no chances and fast tracked me for potential cancer which thankfully has been eliminated. Her thoroughness and kindness are much appreciated.
Visited January 2024
Review titled The Grange Medical Practice
Replied on 14 February 2024
Dear patient Thank you for letting us know about your recent experience and for your oustanding 5-star rating of our GP surgery. I am delighted the clinician was able to arrange onward referral for you and I hope your condition can be diagnosed and resolved soon. Kind regards DS
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Review titled Rude
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2024
Unbelievable rude receptionist, not one of them has any people skills between them. Your on hold forever to then be spoken to by rude receptionist, then if your lucky to get an appointment you will have the pleasure of being greeted by them when you get to the surgery. I would never recommend this doctors in fact I would advise people to stay away. I have been at this doctors all my life and it is going significantly downhill.
Visited January 2024
Review titled The Grange Medical Practice
Replied on 25 January 2024
Dear patient I am disappointed to see such a blanket review of our reception team and I would ask that you contact the surgery to book an appointment with the Practice Manager to discuss some of the issues you have experienced. I hope we will be able to resolve this dissatisfaction. Kind regards DS
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Review titled Absolutely shocking
Rated 1 star out of 5
by Liam - Posted on 31 January 2024
Did online consultant cos I ain't slept for 2 weeks and work as roofer and wanted to see if I could get a course of sleeping tablets to get me back in a routine and they just fobbed me off with some links to a website absolutely disgusting baring in mind I'm a roofer and ATM quiet scared I may have an accident at work didn't want to be permanently put on them just a course as I've had many times in the past before the only thing they could offer was a couple links to website shame so I'm thinking of calling NHS number to see if there's any other hell I can get
Visited January 2024
Review titled The Grange Medical Practice
Replied on 14 February 2024
Dear Liam Thank you for bringing this to my attention and I am sorry to hear about your recent experience. I'm sorry you were not issued with the medication you desired, however there are strict rules about prescribing sleeping tablets and perhaps the clinician didn't feel that was an appropriate solution for your problem. I'm sorry you felt fobbed off and I would be more than happy to discuss the matter further with you, if that would help. This can be arranged by contacting the Practice. I hope you have a better experience next time you visit the surgery. Kind regards DS