Swallownest Health Centre
Worksop Road, Swallownest, Sheffield, South Yorkshire, S26 4WDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Swallownest Health Centre.
Reviews
-
Review titled Misleading surgery opening times
Rated 3 stars out of 5
by Stephen Jacques - Posted on 15 November 2022
I looked on the surgery website for the opening times. I said that the practice was open at 8:00 When I arrived at the practice I found the doors locked and that they were not opened until 8:30. A notice in the entrance said that the practice was open from 8:00. When I was able to get in I was told by the receptionist that the reception opened at 8:30 but telephone calls were answered from 8:00. This is very confusing, I suggest that the opening times for reception an telephone calls are made clearer on the website and notices. Once inside I was able to make an appointment to see a doctor face to face on the same day, so from that point of view everything the service was good.
Visited November 2022
Swallownest Health Centre has not yet replied.
-
Review titled Always helpful
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2022
Never had a bad experience of this surgery and staff always listen to any health concern whether it be physical or mental health. I have never felt fobbed off.
Visited November 2022
Review titled Swallownest Health Centre
Replied on 09 March 2023
Thank you Anonymous for your positive feedback. I have shared your feedback with the wider team. Kind regards, Sarah Buckley Practice Manager
-
Review titled Great care again
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2022
Nothing but good things to say about the practice. Have always looked after me and my family. Called up on Monday afternoon about 4pm about my toddler, spoken to a nurse and was seen by 5pm. Doctors are brilliant here and can’t do enough!
Visited November 2022
Review titled Swallownest Health Centre
Replied on 09 March 2023
Thank you Anonymous for your review. It's good to hear of your positive experience especially during these times when demand is at an all time high, especially with additional Winter pressures. Kind regards, Sarah Buckley Practice Manager
-
Review titled Swift service
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2022
Rang at 4pm and was offered a GP Face to face appointment next day which wasn't needed so took a telephone consultation instead.
Visited November 2022
Review titled Swallownest Health Centre
Replied on 09 March 2023
Thank you anonymous for your positive feedback. We have had the option of appointments as per patient choice for quite some time now, and we feel that this is working very well for our patients. It's good to hear that you knew that telephone appointment was sufficient and this hopefully helped with some speed and efficiency. I have shared your feedback with the wider team. Kind regards, Sarah Buckley Practice Manager
-
Review titled Exceptional practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2022
Rang first thing, 8th in the queue but got through in 2 minutes. Spoke to a super helpful receptionist who after discussing my symptoms made me an appointment for later in the day. Waited a mere 5 minutes and saw the GP. Thank you so much. GPS get a raw deal and i can't fault this surgery.
Visited October 2022
Review titled Swallownest Health Centre
Replied on 26 October 2022
Dear Anonymous, Thank you for your kind feedback, it is very much appreciated. This will be shared with our team. Take care, Sarah Buckley Practice Manager
-
Review titled Super Quick
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2022
Came in for my flu Jab, waited less than 2 minutes to be seen, then was in the room less than 30 seconds! Super fast and attentive service.
Visited October 2022
Review titled Swallownest Health Centre
Replied on 12 October 2022
Many thanks for taking the time to post a positive review in such unprecedented demanding times. I will feed this back to the team. Kind regards. Miss Sarah Buckley Practice Manager
-
Review titled Asthma review
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2022
Excellent customer service and nurse gave a very good interview with good explanations. Offered the pneumonia shot which. I took.
Visited October 2022
Review titled Swallownest Health Centre
Replied on 12 October 2022
Many thanks for taking the time to post a positive review in such unprecedented demanding times. I will feed this back to the team. Kind regards. Miss Sarah Buckley Practice Manager
-
Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2022
They are lovely and helpful.. I was in a different surgery as I moved from another postcode 4 years ago and the difference was very welcoming. No waiting times, always helpful in person and over the phone and being a doctor myself I see them always keeping the GMC standards of care. I am so happy with all the care they have provided over the last few years.
Visited October 2022
Review titled Swallownest Health Centre
Replied on 26 October 2022
Dear Anonymous, Thank you for your kind feedback, it is very much appreciated. This will be shared with our team. Take care, Sarah Buckley Practice Manager
-
Review titled Asthma review
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2022
Nurse was very attentive and listened to me . Some good self care advice given as well as reminding me when to seek advice
Visited September 2022
Review titled Swallownest Health Centre
Replied on 12 October 2022
Many thanks for taking the time to post a positive review in such unprecedented demanding times. I will feed this back to the team. Kind regards. Miss Sarah Buckley Practice Manager
-
Review titled Excellent receptionist
Rated 4 stars out of 5
by Venta - Posted on 14 September 2022
Earlier today I went in person to reception as I had quite a few questions. All the questions and concerns I had were fully answered in a most polite and friendly way. I'm sorry I did not take note of the receptionist's name but she was definitely suited to her job. I walked in with questions and walked out with very helpful, positive answers. Thank you.
Visited September 2022
Review titled Swallownest Health Centre
Replied on 12 October 2022
Many thanks for taking the time to post a positive review in such unprecedented demanding times. I will feed this back to the team. Kind regards. Miss Sarah Buckley Practice Manager