Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Straightforward and thorough
Rated 4 stars out of 5
by Anonymous - Posted on 13 June 2024
Saw the Dr for a skin issue. Straightforward language used in the discussion and background - also referring to other historical notes Polite and thorough in investigation Reasoned and explained thoughts and options Some elements were ambiguous so decided to be thorough and not leave anything to chance Productive and pragmatic appointment, more than meeting expectations
Visited June 2024
Review titled Sutton Benger Surgery
Replied on 17 June 2024
Dear Patient, Thank you for your detailed review! We are pleased to hear that you found the appointment thorough and productive. It is important to us that our patients feel well-informed and supported in their care. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Patford House
Rated 5 stars out of 5
by Brian C Tanner - Posted on 07 June 2024
Had consultation with Dr he answered our questions and changed my medication a very helpful and nice guy
Visited June 2024
Review titled Sutton Benger Surgery
Replied on 11 June 2024
Dear Brian, Thank you for taking the time to leave your review! We are pleased to hear that the Doctor was helpful and accommodating during your consultation. We appreciate your kind words and are here to support. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great appointment availability
Rated 4 stars out of 5
by Anonymous - Posted on 11 May 2024
Slight negative was an extremely long wait (over 30 mins) to get through on phone line as I had forgotten my details to log in. However, once connected, the Recrptionist was polite and helpful. A link was sent via text for me to create an appointment booking. I was impressed with the number of times available for the following day.
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 15 May 2024
Dear Patient, Thank you for your review. We apologise for the long wait time you experienced on the phone but pleased to hear that once connected, our receptionist was polite and helpful, and that you found the appointment booking process efficient with ample availability. We appreciate your patience and feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great with my 9 month old
Rated 4 stars out of 5
by Joanna Payne - Posted on 01 June 2024
Great doctor was very patient and great with my 9 month old. Only downfall was the drive out to the surgery. But was good that the partnership accommodated me in that respect
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 11 June 2024
Dear Joanna, Thank you for your review! We are pleased to hear that you had a positive experience with the doctor. We appreciate your understanding regarding the drive and are happy we could accommodate you. Patient satisfaction is important to us! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 4 stars out of 5
by Hilary Ross - Posted on 04 June 2024
Excellent appointment today and GP also gave a full explanation re a recent test I had had in detail so I could understand the result
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 11 June 2024
Dear Hilary, Thank you for your positive review! We are pleased to hear that you had an excellent appointment and found the explanation of your recent test results clear and helpful. We are very grateful for the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Care
Rated 5 stars out of 5
by Christine Meyer - Posted on 06 June 2024
The doctor listened and went to great pains to understand my problem and to investigate possible solutions. We now have a plan to solve my problem.
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 11 June 2024
Dear Christine, Thank you for your positive review. We are pleased to hear that you felt listened to and supported. We aim to ensure every patient receives thorough and personalised care and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled GP consultation
Rated 5 stars out of 5
by Alan Chapman - Posted on 10 May 2024
excellent review of medication, information of condition, and blood tests. attentive, informative, caring and willing to listen to my concerns. thank you
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 15 May 2024
Dear Alan, Thank you so much for your kind review! We are pleased to hear that you had a positive experience with our care and that you found the information and attention provided helpful. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very friendly and helpful
Rated 5 stars out of 5
by Evelyn steer - Posted on 04 May 2024
Best appointment I have had in a long time being feeling poorly for a few weeks now and after my appointment I am pleased we have found my problem
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 09 May 2024
Dear Evelyn, Thank you for sharing your positive experience! We are pleased to hear that we could help identify the issue you've been facing. Wishing you a speedy recovery. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 4 stars out of 5
by Ray Stockall - Posted on 16 May 2024
My appointment was on time. I had not seen this Doctor before however she was very welcoming and went through my recent tests in detail with no rush
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 17 May 2024
Dear Ray, Thank you for your kind review! We are pleased to hear that your appointment was on time and that you felt welcomed and well-informed by the doctor. Patient comfort and understanding of are a priority. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great doctor and receptionist
Rated 5 stars out of 5
by Rebecca Collins - Posted on 01 June 2024
I came here instead of my surgery (beversbrook) for an appointment, what a difference! The staff are friendly and welcoming, the doctor was amazing. And no long waiting times. 10/10
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 11 June 2024
Dear Rebecca, Thank you for your positive review! We are pleased to hear about your positive experience with our staff and doctor, and we are glad you did not have to wait long. We appreciate your 10/10 rating! Kind Regards, Julie Taylor - Operations Manager