Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Consiltion
Rated 4 stars out of 5
by Steve Duffill - Posted on 30 July 2024
Reviewed my regular prescriptions. Dr was patient and I rushed with her suggestions. Also discussed a medical concern; set up a priority appointment with a specialist team. Very positive experience.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 30 July 2024
Dear Steve, Thank you for sharing your positive experience! We are pleased to hear that the doctor was patient and helpful with your prescriptions and medical concern. We appreciate your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good service.
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2024
Doctor I had face to face appointment with was brilliant. Listened to me and took my opinion into consideration. The referral he made for me came through the next day.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 30 July 2024
Dear Patient, Thank you for your kind words! We are pleased to hear that your experience was positive and that you received timely care. Your feedback is greatly appreciated, and we are glad to know our team could assist you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent care received, put my worries at ease.
Rated 5 stars out of 5
by Emma Carter - Posted on 18 July 2024
Contacted within 45 minutes of submitting form and offered appt in 7days. Lovely surgery in Sutton Benger. The doctor was amazing
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 19 July 2024
Dear Emma, Thank you for your kind review! We are pleased to hear you had a positive experience with our prompt service and enjoyed our Sutton Benger surgery. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Confused
Rated 3 stars out of 5
by Anonymous - Posted on 01 August 2024
Had an appointment with the GP. She has arranged for me see department at Bath hospital. Told updates regarding appoint would be on NHS link. This now shows that they recommend different treatment . As yet awaiting update from surgery.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 29 August 2024
Dear Patient, Thank you for your review. We understand how important it is to stay informed about your treatment plan. Please do contact us so we can assist you with the update. Kind Regards - Julie Taylor - Operations Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Sally Winward - Posted on 31 July 2024
This visit was arranged by the surgery.Very nice little surgery, no problem parking and I was acknowledged when I walked in. Although I was late being seen this was due to the previous patient. I was permitted to take my husband in as I am not very mobile. The doctor was attentive and listened to my concerns. My visit and advice given were recorded on Airmid the next day. Thank you.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 01 August 2024
Dear Sally, Thank you for your detailed review! We are pleased to hear you had a positive experience and that our team was able to accommodate your needs. We appreciate your understanding about the wait and are glad the doctor provided attentive care. Your feedback is valuable to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Knowledgeable and friendly
Rated 5 stars out of 5
by Stu - Posted on 12 July 2024
I received an appointment within a few days, with a very knowledgeable Doctor that immediately diagnosed my injury and offered practical, useful advice and support. Great little practice, well worth the trip.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 15 July 2024
Dear Stu, Thank you so much for your kind review! We are pleased to hear that you had a positive experience with our practice and that our doctor could assist you promptly and effectively. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Malcolm Handscomb - Posted on 12 July 2024
Extremely informative very well explained diagnosis I did not feel as if I was being hurried all I can say is a very positive experience.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 15 July 2024
Dear Malcolm, Thank you for your kind review! We are pleased to hear that you had a positive experience and felt well-informed during your visit. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very happy when you get to see a Doctor
Rated 4 stars out of 5
by Richard Walters - Posted on 31 July 2024
Very satisfied with my appointment with the Doctor. She was helpful and answered my questions. First time I had met her and very impressed with her caring attitude.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 01 August 2024
Dear Richard, Thank you for your kind review! We are pleased to hear that you had a positive experience with the doctor. Patient satisfaction and comfort are important to us and we appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great appointment
Rated 5 stars out of 5
by Andrew Nourish - Posted on 13 July 2024
I had an appointment at Sutton benger practice 11.07.24. I don't mind having to travel to Sutton Benger and was just happy to actually get a face to face appointment with a Dr. He was fantastic and would request him if possible for future appointments. I never felt rushed, I was listened too and with a few issues. Each issue was explained to me with an individual plan for each issue. I come away motivated and satisfied with knowing what was wrong , what I needed to do and what medication was going to assist.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 15 July 2024
Dear Andrew, Thank you for your review! We are pleased to hear that your visit to Sutton Benger practice was positive and that you felt well cared for. It is good to know that the doctor provided thorough explanations for each of your concerns. We look forward to continuing to support you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 30 July 2024
Doctor new exactly what to do and made me feel at ease. Received appropriate treatment and advice in a timely manner.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 01 August 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that the doctor provided the care and reassurance you needed. Patient comfort and well-being are important to us and we appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager