Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best practice
Rated 5 stars out of 5
by Lesley andrews - Posted on 08 August 2024
I had my condition treated with a helpful doctor who treated me with understanding and privacy and followed up with the staff giving me another appointment straight away as needed .
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 23 August 2024
Dear Lesley, Thank you for your review! We are pleased to hear that you felt understood and well cared for by our doctor and staff. Patient comfort and privacy are important to us and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Ok
Rated 4 stars out of 5
by Anonymous - Posted on 25 August 2024
Lucky on the day when I needed appointment that there was appointment in my local surgery as I did have car to travel
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 29 August 2024
Dear Patient, Thank you for your feedback. We are pleased we could accommodate you with a local appointment when you needed it. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly Dr
Rated 4 stars out of 5
by Anonymous - Posted on 30 August 2024
Seen on time by very pleasant Dr that I had not met before. Surgery was quiet due to time of appointment. Was welcomed pleasantly by receptionist.
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 31 August 2024
Dear Patient, Thank you for your kind review! We are pleased to hear you had a positive experience with our team. It is good that your appointment went smoothly, and that our staff made you feel welcome. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled A sympathetic nurse
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2024
My appointment was made with short notice which I really appreciated. My appointment was on time & The Nurse was very approachable, knowledgeable and reassuring. Arranging a quick follow up appointment made me feel that I truly am ‘I’m very good hands !
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 31 August 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that your appointment was timely and that the nurse provided reassuring and knowledgeable care. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good surgery
Rated 5 stars out of 5
by Michael - Posted on 17 August 2024
Good experience, I got an appointment within 4 days, doctor listened and came up with suggestions as to what it could be, with a suggested follow-up in a few weeks time
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 29 August 2024
Dear Michael, Thank you for sharing your experience! We are pleased to hear you were able to get a prompt appointment and felt listened to by the doctor. Kind Regards, Julie Taylor - Operations Manager
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Review titled Always helpful
Rated 5 stars out of 5
by Peter - Posted on 23 August 2024
Contact by email from me was followed up with a phone call and, as was needed, a face to face appointment. This is a relatively new way of doing things but it works well. The appointment was very good with excellent advice and treatment suggested
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 29 August 2024
Dear Peter, Thank you for your review! We are pleased to hear that our new process worked well for you and that you received excellent care during your appointment. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent
Rated 5 stars out of 5
by Ethan Ramsey - Posted on 02 August 2024
Appointment booked for 10:30, arrived at 10:25, in on time, fast and efficient appointment and great advice. Friendly doctor who makes the whole experience easy. I can’t remember the name of the GP I saw but he’s always great so if you could pass on my thanks that would be brilliant.
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 23 August 2024
Dear Ethan, Thank you for your kind review! We are pleased to hear that your appointment went smoothly and that you found our service efficient and friendly. We will pass on your thanks to the GP who saw you and thank you for your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Sutton Benger Practice
Rated 5 stars out of 5
by Catherine - Posted on 06 August 2024
Excellent place, parking, books, relaxing and an amazing Doctor, kind, informative, friendly, down to earth. Had time for us and answered all my questions.
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 23 August 2024
Dear Catherine, Thank you so much for your review! We are pleased you had a relaxing experience and felt well cared for and it is good to hear that the doctor took the time to answer all your questions. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 06 September 2024
Gp excellent . Felt reassured after appointment. Hadn't seen this dr before but was very happy with him
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 09 September 2024
Dear Patient, Thank you for your review! We are pleased to hear you felt reassured after your appointment and had a positive experience with the GP. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Such a pleasant experience
Rated 5 stars out of 5
by Beth - Posted on 18 August 2024
My doctor was awesome. So chirpy from the moment I walked in. I was instantly at ease, especially since I was a bit nervous to get injections. He took time to explain what the issue was and how my treatment would benefit. He was so lovely and let me rest for a moment whilst I let some sickness pass. I am really happy with how I was treated.
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 29 August 2024
Dear Beth, Thank you for sharing your experience! We are pleased to hear that your doctor made you feel comfortable and well cared for during your visit. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager