Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Satisfactory visit
Rated 4 stars out of 5
by Anonymous - Posted on 10 September 2024
Appointment on time and felt the doctor was thorough with diagnosis. Other staff at the practice friendly and helpful.
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 10 September 2024
Dear Patient, Thank you for your kind review! We are pleased to hear your appointment was timely and that you felt well cared for by both the doctor and our team. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Karen Hawker - Posted on 15 September 2024
All the staff at the practice are very friendly, helpful and professional. I left my appointment feeling my concerns had been listen to, talked through, and a plan was made for treatment.
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 16 September 2024
Dear Karen, Thank you for your kind review! We are pleased to hear that you felt listened to and supported during your visit. Our team is committed to providing personalised care, and glad that you had a positive experience. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly and Professional Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2024
Using SystmOnline I sent a messages giving my symptoms and requested to see someone to decide if treatment was required. Within 5 minutes I received a message with an appointment the next day. The practitioner I met was extremely understanding and helpful and I left feeling reassured and thankful for the advice.
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 09 September 2024
Dear Patient, Thank you for sharing your experience! We are pleased to hear that SystmOnline worked efficiently for you and that your appointment left you feeling reassured. It is good to know that our team was able to provide the care and support you needed. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by Roger - Posted on 11 September 2024
Had a check up on Saturday and raised some minor problems, saw a doctor on Monday afternoon and had a blood test on Wednesday. Even private medical care is not that efficient. Well done Patford and the NHS
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 16 September 2024
Dear Roger, Thank you for your positive feedback! We are pleased to hear that you had such an efficient experience with us. Our team works hard to provide timely care, and we are glad everything went smoothly. We appreciate your support for Patford and the NHS. Kind regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 September 2024
I went for results of blood tests for ongoing symptoms and doctor went through them and we had a discussion on how to help the symptoms. The doctor was very reassuring. If I had any further problems to go back.
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 10 September 2024
Dear Patient, Thank you for sharing your experience. We are pleased to hear the doctor was able to reassure you and provide guidance for managing your symptoms. Kind Regards, Julie Taylor - Operations Manager
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Review titled Quiet Space
Rated 5 stars out of 5
by Mrs Susan C Smith - Posted on 06 September 2024
The receptionist was extremely helpful and nurse was very good. It's a very quiet surgery which I like, I have been going to this surgery for a few years as my mum used to live in the village
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 09 September 2024
Dear Susan, Thank you for your kind review! We are pleased to hear you had a positive experience with our receptionist and nurse. We strive to maintain a quiet and welcoming environment for all our patients. Your loyalty over the years is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very helpful
Rated 4 stars out of 5
by Shane - Posted on 10 September 2024
Called in Thursday morning and had an appointment for the following day, unfortunately they were unable to help me with my issue but they get me referred to someone else that should be able to help. Overall, a very timely service where everyone I spoke to was extremely helpful
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 10 September 2024
Dear Shane, Thank you for your feedback! We are pleased to hear you received timely service and helpful support, even though we needed to refer you to another specialist. We appreciate your understanding and patience. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 5 stars out of 5
by Harris - Posted on 11 September 2024
Got an emergency appointment within an hour. Caring doctor diagnosed problem on what was my first visit. Impressed with the friendly service.
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 16 September 2024
Dear Harris, Thank you for your feedback! We are pleased we could assist you quickly and that your first visit was a positive one. We take pride in providing caring and efficient service and appreciate your kind words! Best Regards, Julie Taylor - Operations Manager
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Review titled Great Doctor
Rated 4 stars out of 5
by Jennie Mills - Posted on 09 August 2024
The Dr listened intentely to my concerns. He made me feel very relaxed and comfortable and I found it easy to explain my symptoms in full. He explained in clear English what he could do to help me. I have already been advised that my referral has been actioned.
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 23 August 2024
Dear Jennie, Thank you for your kind review! We are pleased to hear that you felt relaxed and comfortable during your visit, and that the doctor took the time to listen and explain everything clearly. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Frictionless experience
Rated 5 stars out of 5
by Mohamed Mahdi - Posted on 13 August 2024
I visited the surgery for a cortisol injection. Nothing bad to say about the experience I had including the care from the GP. The building was a bit too warm though
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 23 August 2024
Dear Mohamed, Thank you for your review! We are pleased to hear your experience with the GP was positive. We note your comments about the temperature in the building and really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager