Patford House Partnership
8 Patford Street, Calne, SN11 0EFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Patford House Partnership.
Reviews
-
Review titled Great practice
Rated 4 stars out of 5
by Adriana - Posted on 24 May 2024
I had an excellent telephone call review re: hormone replacement therapy.The professional was efficient, I had the choice to call in in case I needed a sooner review The professional was patient with me as I did not have the BP at hand as requested. She sent a direct link to this effect so I could contact her directly.
Visited May 2024
Review titled Patford House Partnership
Replied on 24 May 2024
Dear Adriana, Thank you for sharing your experience! We are pleased to hear that your telephone review for hormone replacement therapy was excellent. Providing efficient and patient-centered care is important to us, and we are glad you had a positive interaction. Kind Regards, Julie Taylor - Operations Manager
-
Review titled GP really listened
Rated 4 stars out of 5
by Anonymous - Posted on 16 May 2024
Saw Dr Hughes yesterday for a prescription review for a chronic pain condition . It was a difficult consultation as I was experiencing alot of pain that morning . Dr Hughes was very understanding , which I appreciated as I haven't always felt that listened to in the past . Thank you Dr Hughes
Visited May 2024
Review titled Patford House Partnership
Replied on 17 May 2024
Dear Patient, Thank you for your kind review. We are pleased to hear that Dr. Hughes provided the understanding and support you needed during your consultation. Patient comfort and well-being are very important to us. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Very good service
Rated 5 stars out of 5
by Mrs Linda Jones - Posted on 14 May 2024
Pleased with how quickly I got a appointment to review my HRT and how good the appointment went with all my questions asked, and the prescription went straight to the chemist,
Visited May 2024
Review titled Patford House Partnership
Replied on 17 May 2024
Dear Linda, Thank you for your positive review! We are pleased to hear that you were happy with the prompt appointment and that all your questions were answered. It is good to know the prescription process also went smoothly. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Very efficient and friendly
Rated 5 stars out of 5
by Stephen D Steadman - Posted on 02 May 2024
It was pleasant for my wife and I to be able to wait our turn for our Modern a COVID jabs in a warm dry waiting room (vs. Beversbrook & Northlands). The two nurses were clear and helpful. Enjoyed it.
Visited May 2024
Review titled Patford House Partnership
Replied on 09 May 2024
Dear Stephen, Thank you for your review! We are very pleased to hear that you had a pleasant experience getting your Moderna COVID jabs with us! Providing a comfortable and welcoming environment for our patients is important to us. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Pharmacy catch up
Rated 5 stars out of 5
by Anne - Posted on 09 May 2024
Very helpful. Pharmacist was polite. Professional and very explanatory. She asked sensible questions and I felt at ease to talk with her.
Visited May 2024
Review titled Patford House Partnership
Replied on 09 May 2024
Dear Anne, Thank you for your positive review! We are pleased to hear that you had a positive experience with our pharmacist. Providing clear explanations and creating a comfortable environment for our patients is a priority. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Great Practice
Rated 5 stars out of 5
by Andre - Posted on 25 May 2024
As I didn’t order my usual monthly medication as I had enough till July when I Order again Pharmacist called to check
Visited May 2024
Review titled Patford House Partnership
Replied on 30 May 2024
Dear Andre, Thank you for sharing your experience! It is part of our commitment to patient well-being to ensure everything is in order with your medications. We really appreciate your feedback, Kind Regards, Julie Taylor - Operations Manager
-
Review titled Very friendly helpful practice ,
Rated 5 stars out of 5
by Evelyn Steer - Posted on 23 May 2024
Very helpful Doctor rand as they said and explained all my treatments test results and a plane to sort my health problem out,very happy with my appointment
Visited May 2024
Review titled Patford House Partnership
Replied on 24 May 2024
Dear Evelyn, Thank you for sharing your positive experience! We are pleased to hear that the doctor provided clear explanations and a plan to address your health concerns. Patient satisfaction and understanding are important to us. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Telephone consult was timely
Rated 5 stars out of 5
by Gill - Posted on 21 May 2024
The clinician was friendly listened, asked appropriate questions, was reassuring and organised the prescriptions needed promptly.
Visited May 2024
Review titled Patford House Partnership
Replied on 24 May 2024
Dear Gill, Thank you for your review! We are pleased to hear that your experience with our clinician was positive. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Not happy
Rated 4 stars out of 5
by Anonymous - Posted on 17 May 2024
The Dr we saw wasn't very child friendly didn't resolve my son problem. I will try again with a different Dr
Visited May 2024
Review titled Patford House Partnership
Replied on 24 May 2024
Dear Patient, We are very sorry to hear about your experience. Your son's well-being is important to us, and we apologise for any inconvenience caused. We encourage you to schedule another appointment and please do contact us if you need any further assistance with this. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Helpful Gp
by Mr Ali - Posted on 08 May 2024
I’ve a lot going on last 26 months, latest Heart Attack on Friday afternoon, Gp saw me listen to my circumstances, then made suitable arrangements for further counselling top bloke, I’ve never seen him before will do again!!
Visited May 2024
Review titled Patford House Partnership
Replied on 09 May 2024
Dear Ali, Thank you for your review! We are very sorry to hear about your recent heart attack but pleased to know that you felt supported during this challenging time. It is good to hear that you found the arrangements helpful, and we look forward to continuing to provide you with care. Kind Regards, Julie Taylor - Operations Manager