Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Laurence S - Posted on 08 January 2024
Not having to wait ages for an appointment. Symptoms picked up efficiently and treatment given promptly with clear plan if further treatment is required. Everything a patient can realistically ask for!
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 12 January 2024
Dear Laurence, thank you for taking the time to leave your feedback. It is pleasing to hear that you were give prompt and efficient treatment. I have passed your positive words to the clinical team. Kind regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Elizabeth C - Posted on 08 January 2024
The receptionist kindly phoned me back about my inquiry about my tablets . I was very surprised and pleased she had taken the trouble. It makes such a difference.
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 12 January 2024
Dear Elizabeth, thank you for taking the time to leave your comments. I am pleased to hear that we were able to exceed your expectations on this occasion. Kind regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2024
This was my first time using econsult and I must say I'm a fan. The '8am scramble' as it's come to be known doesn't work well with my working patterns so I'm glad there's another option available for non-urgent things.
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 12 January 2024
Dear Patient, thank you for taking the time to review our econsult service. I am glad that we are able to offer a service that works well around your working pattern and that it works efficiently for you. Kind regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2024
Very efficient service and Doctor offered to chase my now 3 times cancelled hospital appointment with sleep apnea clinic. Keep up the good service
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 31 January 2024
Dear Patient, thank you for taking the time to leave your review. I am pleased to hear that the GP was able to chase your hospital appointment. Kind regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2024
Polite and informative of the condition found from a recent bone density scan. Most useful advice on sensible exercise routines to control the deficiency. Also new prescription arranged to increase essential vitamin intake. Very professional and friendly approach throughout.
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 01 February 2024
Dear Patient, Thank you for taking the time to leave your review. I am pleased to hear of your positive experience with our professional and friendly GP. I have passed your kind comments onto the wider clinical team. Kind regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 2 stars out of 5
by Kevin H - Posted on 15 January 2024
First time in my life I’ve been refused an appointment on the day I call. To receive a triage txt 4 hours after calling at 8.00 is completely unacceptable service. And for it to explain the next available face to face appointment is approximately 4-5weeks wait. ???? Need I say more.!
Visited January 2024
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2024
Ring back service worked well Appointment organised for same day team as antibiotics needed. Excellent
Visited January 2024
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Anonymous - Posted on 08 January 2024
My doctor forgot to prescribe my daughter’s medication so when I went to pick it up the next morning, it wasn’t there. We had to wait an extra 2 days without it until she prescribed it again.
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 11 January 2024
Dear Patient, thank you for taking the time to tell us your feedback. I apologise that you experienced a delay in receiving the prescription for your daughter. In order for me to look into this, please email me at sxicb-wsx.ltsreception@nhs.net Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 1 star out of 5
by Emily D - Posted on 15 January 2024
Doctor didn’t listen to what I was saying. Hadn’t a clue as to what I wanted referral for . Didn’t even understand the system
Visited January 2024
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 24 January 2024
Doctor was not very sympathetic to my concerns over heart irregularity. Made me feel I was wasting her time. She did suggest increasing medication which i was already doing. There was no reassurance.
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 31 January 2024
Dear Patient, Thank you for taking the time to leave your review. I am sorry to hear that you have had a negative experience with one of our doctors. If you would like to discuss this with another GP, please contact our reception team on 01903 264101 between the hours of 8am and 12pm or complete an econsult on our website between 8-10am or 1-3pm. If you would like this to be investigated, please complete our complaints form here https://www.limetreesurgery.nhs.uk/compliments-comments-and-complaints or send an email to our complaints manager on sxicb-wsx.ltsreception@nhs.net Kind regards Sarah, Deputy Patient Services Manager