Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 1 star out of 5
by Madison M - Posted on 28 September 2023
Poor attitude, patronising behaviour and extremely bad communication/social skills, little faith in lime tree doctors
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Penelope H - Posted on 06 September 2023
The doctor called me back the same day and issued a prescription I could collect the following day. Very pleasant and helpful
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Penelope, thank you taking the time to leave your review. I am pleased to hear you had a quick, helpful and pleasant experience and will pass this back to the team. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 18 September 2023
The “queuing” system was awful. Those people least likely to cope with getting into and out of seats are those of a pensionable age. This booster session was exclusively for pensioners. As each person was called to be jabbed all of those seated (double figures I guess) were told to move up one seat. I can think of much better resolutions
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 29 September 2023
Dear Patient, thank you for taking the time to tell us of your experience. I am sorry to hear that you found the queuing system difficult. Your comments have been passed back to the organisers so that we can improve our future clinics. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Susan L - Posted on 25 September 2023
After complrting an e consult at 8.30 am I received a call.back at 10.10 and was able to see a doctor at 11.00 that morning.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 25 September 2023
Dear Susan, thank you for taking the time to tell us of your experience. I am pleased to hear how well our econsult service has worked for you. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
by Jennifer P - Posted on 11 September 2023
Not been to lime tree since 31.5.23 dropped letter off at Durrington as we cannot get into site to order scrips on line still can't please fix
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Jennifer, thank you for taking the time to leave your review. In order for me to look into the issue with ordering your prescriptions, please email me on sxicb-wsx.ltsreception@nhs.net with the details of the difficulty you are experiencing. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by George M - Posted on 25 September 2023
I went to Durrington to have my flu & Covid shot, appart from the bus journey the whole thing was very well organised, with no side effects
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 25 September 2023
Dear George, thank you for taking the time to leave your feedback. I am happy to hear that our vaccine clinic was well organised, I will feed this back to the team involved. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Jacqueline H - Posted on 26 September 2023
Very informative , time was gift to discuss concerns, new prescription, plus a follow up appointment, very pleased. First time attending since before covid
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 29 September 2023
Dear Jacqueline, thank you for taking the time to leave your review. I am pleased to hear of your positive experience and this has been passed on to the clinical team. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Raymond J - Posted on 06 September 2023
Appointment easy to make with great telephone system. Appointment on time with knowledgeable and lovely nurse. A great surgery. Thank you.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Raymond, thank you for taking the time to leave your comments. I am pleased to hear that our phone system worked well for you and of your positive experience with our nurse. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 25 September 2023
Doctor was very good when I got to see her after a 1hr wait. My appointment was at 5.00pm didn't get in until 6.00
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Patricia W - Posted on 25 September 2023
Flu clinic was very well organised and efficient. Staff were friendly and helpful. No waiting around at all. A good experience.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 25 September 2023
Dear Patricia, thank you for taking the time to leave your review. I am pleased to hear of your positive experience at our vaccine clinic and will pass this onto the team. Regards Sarah, Deputy Patient Services Manager