Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
Extremely helpful front desk staff and staff that have contacted me on the phone, i can usually get an appointment on the same day or within a few days of contacting the Surgery.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Patient, thank you for taking the time to leave your feedback. Your review has been passed back to the reception team, who be pleased to hear your positive comments. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 4 stars out of 5
by June W - Posted on 06 September 2023
I wanted 5 stars because it was perfect. Receptionist was very helpful and nurse called my name for blood test before I had time to sit in waiting area. Perfect experience thank you ?
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear June, thank you for taking the time to leave your review. I am pleased to hear that you found your experience perfect and will feed back your comments to the receptionist and nurse. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 1 star out of 5
by Anonymous - Posted on 25 September 2023
I had an apppintment last week for 11:30 I didn’t get seen till 12:30ish was waiting over an hour went to reception to chase it and the man was new and no one else aroind
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 29 September 2023
Dear Patient, thank you for taking the time to leave your experience. I am sorry to hear that you were left waiting and there was no one to help you at reception. In order for me to look into this further for you, please email me on sxicb-wsx.ltsreception@nhs.net Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 2 stars out of 5
by Cameron D - Posted on 19 September 2023
Being trusted for a routine appointment but not being given any reassurance as to when this might be. It appears that routine appointments are now only made when you reach the “top of the list” . Surgery could improve their communication and have a guaranteed waiting time for routine appointments. This would give the surgery targets to work to and reassure the patient that they will be seen within an acceptable timeframe.
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 11 September 2023
The doctor was very unhelpful and i had too request she refer me back to goring hall pain specialists. She was not helpful at all, and made me feel like a burden.
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Collin R - Posted on 06 September 2023
The ease of which everything was progressed. My only complaint was the length of time it took to get through.
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 September 2023
Thank you all at Limetree Surgery for providing such an excellent service, professional care and for coping with all the pressures of state the NHS is currently under. All your efforts are hugely appreciated!!!
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Patient, thank you for taking the time to leave your review. Your lovely comments will be shared with the whole team, who will be so pleased to hear of your positive experience. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 06 September 2023
I was asked to send a photo of my concern and the surgery got back to me to say they will arrange an appointment at the skin clinic. They were unable to give me any timescale so I hope it will not be too long as I am obviously anxious.
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
by Philippa W - Posted on 11 September 2023
I was waiting for a phone consultation for menopause gp as nurse thought I would be best placed discussing with dr. This was booked in for Monday 4th September but didn’t receive the call? Don’t know if there was a mix up with numbers? Not sure why I was sent the survey when I didn’t get appointment- sorry to be no help.
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Paul P - Posted on 11 September 2023
The surgery has become over subscribed with to many patients for you to be able to meet the demands, since covid there has been no improvements just very long waiting times for anything. I have been with this surgery for about 20 years but every one I talk to at the surgery are not happy at all
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.