Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2023
I telephoned in the morning and a doctor rang back the next morning. I sent in photos of the problem, and he gave me a prescription for it. All dealt with very quickly
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 29 September 2023
Dear Patient, thank you for taking the time to provide your feedback. I am pleased to hear that you were able to quickly receive the prescription that you required. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 25 September 2023
This particular visit was a request made by the GP, when trying to get an appointment or in fact do an E-consult …. It is not always easy to get an appointment, sometimes this can be two weeks ahead, not good if you need to speak or see a GP in Person
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 25 September 2023
Dear Patient, thank you for taking the time to leave your review. I am sorry that you have had difficulty in obtaining an appointment. All requests for an on the day appointment are triaged by the duty GP to the most appropriate appointment, based on the information provided in your econsult or to the receptionist. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Murielle J - Posted on 06 September 2023
Was seen straight away for a suspected stroke by your surgery was referred to the stroke unit who informed me that their waiting list for NHS patient is16 weeks or more am devastated
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 11 September 2023
I was impressed by how quickly I was contacted after my ring back request and then given an appointment within the hour . The last time I used your ring back service I was not contacted at all !! The gp was patient and referred me for x ray , also more info given by text . However when I tried to collect the prescription there was no record of it . Gp had forgotten, so I had to wait for it . I did receive an apology
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Anonymous - Posted on 21 September 2023
Honestly my experience of the surgery has never been lower, when I first joined I couldn’t recommend it high enough but now it’s just not fit for purpose. Call at the wrong time and reception are unable to make a routine follow up appointment whist you are on the phone, instead booking the appointment later that day and just sending a txt reminder for it, wouldn’t necessarily have been a problem except they booked the appointment at the same time I already had an appointment at a different surgery, upon phoning to change the time of one appointment after a long hold I was only able to cancel the appointment and try again another day phoning back to start the entire process again completely wasting my time the time of the staff and creating unnecessary waiting times on the phone for other patients
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2023
Following a prostatectomy, having been diagnosed with prostate cancer. I have to have regular PSA tests. The nurse is always friendly & professional. Thank you.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Patient, thank you for taking the time to leave your review. The nursing team will be happy to hear that you always find them friendly and professional. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Thomas B - Posted on 18 September 2023
Very understanding nurse who was considerate and calm with my son given his autism and disabilities.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 29 September 2023
Dear Thomas, thank you for taking the time to leave your review. I have passed your lovely comments to the nurse. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
I found the attention to be very good and helpful. My only remark is the placement of the road speed restricter, which also stops the use of zimmer frames and wheel chairs on the walk way.
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Yvonne S - Posted on 25 September 2023
The ease of booking my appointment & the smooth running of the Covid & Flu Jabs was brilliant with very warm friendly nurses. So thank you very much, we are so lucky to have the NHS!
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 25 September 2023
Dear Yvonne, thank you for taking the time to tell us of your experience. I am glad that you found the appointment booking easy and the clinic ran smoothly. Your lovely comments will be fed back to the nursing team. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Emma K - Posted on 25 September 2023
The guy at the pharmacy read my questionnaire and rang back having listened to my worries and changed my medication for me!
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 25 September 2023
Dear Emma, thank you for taking the time to leave your feedback. I am pleased to hear of your positive experience and will pass this back to the pharmacists team. Regards Sarah, Deputy Patient Services Manager