Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2023
On this occasion the receptionist was patient and kind, which sadly on previous calls this has not been the case. So this made a difference. GP on this visit was thorough and gave me the time. I felt that she listened which is appreciated and that she will see me again, so continuity of care can be given.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Justine V - Posted on 21 December 2023
Just spoke ro me like a human and explained why, taking time, listening to me and very respectful with quick solutions
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2023
Explained to receptionist my problem so relieved and impressed how quickly the duty doctor rang me and then quickly organised antibiotic prescription sent to pharmacy Thank you.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Thank you for sending us your feedback. It is great to learn you felt you have had a positive experience. We will ensure this is passed on to the wider teams. Regards, Sarah, Deputy Patient Services Manager.
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Review titled My experience
Rated 1 star out of 5
by Anonymous - Posted on 04 December 2023
I was told i would get a phone call on they day i called, then to get a message saying i should hear back in 4 to 5 weeks. That seems way to long in my opinion
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Scott S - Posted on 20 December 2023
Rang and arranged a phone consult once I submitted photos. I did this and submitted within 10 minutes and I’ll still waiting for a call and this was over a week ago. The idea is great but it’s reliant on a GP being bothered to contact you in a timely fashion, which they haven’t as yet. Disappointing.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Ritva M - Posted on 28 December 2023
Not contacted by a GP. All communication re discontinued repeat prescription relayed via a pharmacist. I find this very unsatisfactory.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 30 December 2023
Dear Ritva, thank you for taking the time to leave your comments. I am sorry to hear that you were unsatisfied after being contacted by one of our pharmacists. Our on the day requests are triaged by the duty doctor for the most appropriate care for you and there are people at the surgery, other than GPs, who can provide more specialist care and faster. Our Pharmacy Team of Clinical Pharmacists and Pharmacy Technicians focus on day-to-day medication queries from patients and ensure all patients are monitored appropriately for the medications they are taking. If you remain dissatisfied with the care that you have received, please email me on sxicb-wsx.ltsreception@nhs.net so that I can look into this further for you. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 3 stars out of 5
by Paul S - Posted on 04 December 2023
I did the online econsult which worked well but a five weeks wait seems to long unless the doctor I see is an ENT specialist if they are not a further delay in any treatment is upsetting
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2023
I thought the meeting was extremely interesting and informative. It gave me real food for thought and look forward to the next steps
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Katrina W - Posted on 27 December 2023
I initially called for advice over the telephone. My query was responded to quickly and compassionately. A course of action was agreed and I expected this to be followed up moving into New Year (due to the busy Christmas period) which I was more than happy with. The triage GP arranged for me to have a face to face appointment much sooner than this which has put my mind at rest.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Anonymous - Posted on 05 December 2023
Apt so far from my request i paid private in thd end. Lost confidence in gp's help unfortunately. Also, Ive lost both parents this year and neither their gp at Shelley Road.or my gp offered condolences or asked how i was
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.