Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Susan L - Posted on 27 December 2023
The appointment as a result of my invitation for a pneumonia injection was prompt and everything explained about how I should deal with any side effects. Also i was asked about any allergies beforehand.
Visited December 2023
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Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Christopher R - Posted on 11 December 2023
The GP was sympathetic, and so kind. I expect she is extremely busy, but she didn't let this come across. I felt like I was not hurried and she wanted to get her facts straight before making her recommendations. Superb service.
Visited December 2023
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Review titled Lime Tree Surgery
Replied on 15 December 2023
Dear Christopher, thank you for taking the time to leave us your feedback. I am pleased to hear that the GP was sympathetic and kind and have passed your lovely comments on. Kind Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Patricia W - Posted on 29 December 2023
I was contacted by the surgery that due to sickness my face to face appointment was going to have to be changed I was told I could either rebook or have a telephone consultation with same doctor. I opted for a telephone consultation which I had on the same day and was very satisfied.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 30 December 2023
Dear Patricia, thank you for taking the time to leave your review. I am pleased to hear that you were able to have a satisfactory appointment over the telephone. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2023
The fact that the Dr came back to me on the same day after seeing my condition and issued a prescription ( however the medication has had no impact so far ) .
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Dear Patient, thank you for taking the time to leave your comments. I am pleased to hear that the GP contacted you on the same day. If the medication has not helped within the time period expected, please call us on 01903 264101 between 8-12 or complete an econsult on our website to be triaged. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 20 December 2023
My request was dealt with , without the need for an appointment ,hopefully saving time for gp and myself .not so the pharmacy which needs a complete overhaul , always problems and people queuing to have problems resolved
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Joanne Y - Posted on 20 December 2023
Your doctors misdiagnosed my broken finger 4 times as an infection. As it’s been left so long without a splint I possibly have damaged tendons and may need an operation. Worthing hospital have advised me to write to you. The fact the doctor I finally was allowed to have a face to face appointment with told me it would be impossible to move a broken bone shows a serious gap in her medical knowledge. I will follow up with necessary documentation.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Otis W - Posted on 11 December 2023
As always, very professional and efficient service by the appointment team, rapid triage by duty doctor and good consultation with advanced paramedic practitioner. Thank you.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Dear Otis, thank you for sending us your feedback. It is great to learn you felt you had a positive experience. We will ensure this is passed on to the the clinicial team. Kind Regards Sarah, Deputy Patient Services Manager.
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Review titled My experience
Rated 5 stars out of 5
by Theresa J - Posted on 27 December 2023
The lovely people who looked after me the receptionist was very helpful and the doctor was great I got seen to within two weeks of my first consultation with the doctor I’m very grateful for all the help I received
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 30 December 2023
Dear Theresa, thank you for taking the time to leave your review. I am happy to learn that their receptionist was helpful and you had a great experience with the doctor. I have passed your comments onto the wider team. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 20 December 2023
After quite a long wait on the telephone for a call back when I saw the doctor l was very satisfied with the outcome
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Tracey W - Posted on 04 December 2023
Doctor texted me with a telephone appointment, waited in all morning, infact until probably 13:15, went into surgery told it was the wrong day ?? Then given an appointment with a medical person, who obviously wasn’t allowed to issued prescriptions because I had to wait until the next day to collect my prescription, and no, it wasn’t the pharmacy’s fault
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.